Sendcloud vs Shopify Planetfor Shopify (2026)
Sendcloud and Shopify Planet address different aspects of shipping for Shopify merchants in 2026. Sendcloud focuses on comprehensive shipping management and automation, targeting growing businesses that require a streamlined and efficient shipping workflow. It offers features like multi-carrier support, label printing, order synchronization, branded tracking, and returns management. In contrast, Shopify Planet concentrates solely on carbon-neutral shipping, appealing to environmentally conscious merchants looking to attract sustainability-minded customers. While Sendcloud aims to optimize the entire shipping process, Shopify Planet enhances a merchant's brand image by offering an option for carbon offsetting.
At a Glance
Sendcloud
285 reviews
Shopify Planet
72 reviews
Detailed Overview
Sendcloud
Fast, automated shipping — labels, tracking & returns in one platform built for growing businesses.
Key Features
- Easy setup: connect your store in seconds, no code needed.
- Ship via 160+ carriers like DHL, UPS & more using Sendcloud rates or your own.
- Customize delivery: offer home, pickup point, same-day or next-day options.
- Print labels, sync orders & manage returns in one platform.
- Branded tracking emails, WhatsApp, SMS, and return portal.
Shopify Planet
Offer carbon-neutral shipping on any order, and use badges and widgets to reach modern shoppers.
Key Features
- Simple carbon-neutral shipping: Install, pick a plan, and you're set.
- Either you or your customers – or both – can pay for carbon-neutral shipping.
- Support vetted projects designed to future-proof the planet.
Feature Comparison
| Rating | 4.5/5 | 3.2/5 |
Rating Sendcloud4.5/5 Shopify Planet3.2/5 | ||
| Reviews | 285 | 72 |
Reviews Sendcloud285 Shopify Planet72 | ||
| Core Functionality | Comprehensive shipping automation (labels, tracking, returns) | Carbon-neutral shipping option |
Core Functionality SendcloudComprehensive shipping automation (labels, tracking, returns) Shopify PlanetCarbon-neutral shipping option | ||
| Target Merchant | Growing businesses needing efficient shipping workflows | Businesses prioritizing sustainability and appealing to eco-conscious consumers |
Target Merchant SendcloudGrowing businesses needing efficient shipping workflows Shopify PlanetBusinesses prioritizing sustainability and appealing to eco-conscious consumers | ||
| Carrier Support | 160+ carriers (DHL, UPS, etc.) | Not specified, works with any carrier |
Carrier Support Sendcloud160+ carriers (DHL, UPS, etc.) Shopify PlanetNot specified, works with any carrier | ||
| Customization | Branded tracking updates (email, WhatsApp, SMS), return portal | Badges, widgets, and marketing assets for sustainability |
Customization SendcloudBranded tracking updates (email, WhatsApp, SMS), return portal Shopify PlanetBadges, widgets, and marketing assets for sustainability | ||
| Pricing | Not specified, but likely tiered based on usage. | Plan based. |
Pricing SendcloudNot specified, but likely tiered based on usage. Shopify PlanetPlan based. | ||
| Ease of Use | Easy setup, connect store in seconds, no code needed. | Simple carbon-neutral shipping: Install, pick a plan, and you're set. |
Ease of Use SendcloudEasy setup, connect store in seconds, no code needed. Shopify PlanetSimple carbon-neutral shipping: Install, pick a plan, and you're set. | ||
| Value Proposition | Save time and money by automating shipping, improving customer experience. | Attract and retain customers by offering sustainable shipping options. |
Value Proposition SendcloudSave time and money by automating shipping, improving customer experience. Shopify PlanetAttract and retain customers by offering sustainable shipping options. | ||
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Our Verdict
For merchants needing a complete shipping solution with automation, multi-carrier support, and branded customer experiences, Sendcloud is the clear winner. Its higher rating and significantly more reviews suggest greater user satisfaction and a more robust feature set. Shopify Planet is a niche app best suited for businesses that already have a functional shipping process and want to enhance their brand image with eco-friendly shipping. A merchant can even use both by using Sendcloud as their shipping solution and then integrating Shopify Planet for the eco-friendly option.
Common Questions
Which app is better for saving time on shipping?
Sendcloud is designed to automate the entire shipping workflow, from label printing to returns management, which will save merchants time compared to manually managing these processes or only adding a carbon-neutral option through Shopify Planet.
Which app is more focused on customer experience?
Sendcloud provides more options for a positive customer experience through branded tracking updates via email, WhatsApp, and SMS, as well as a customized return portal. Shopify Planet focuses primarily on attracting customers through sustainability.
Can I use both apps together?
Yes, it's possible to use both. You could use Sendcloud for your overall shipping operations and then integrate Shopify Planet to offer carbon-neutral shipping options to your customers.
Which app is easier to set up?
Both apps claim easy setup; Sendcloud states connecting your store happens in seconds with no code, while Shopify Planet touts installing and selecting a plan as all it takes to get set up. It would depend on specific needs if either is easier.
Which app offers better value for money?
The value depends on the merchant's priorities. If the merchant's highest priority is to automate the entire shipping process, Sendcloud will likely provide better value. If their highest priority is appealing to sustainability-minded customers, then Shopify Planet may be a better value.
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