Sendcloud vs Zonos Duty and Taxfor Shopify (2026)
Sendcloud and Zonos Duty and Tax address fundamentally different aspects of the shipping process for Shopify merchants. Sendcloud is an all-in-one shipping platform focused on streamlining domestic and international shipping logistics. It provides tools for label printing, order synchronization, branded tracking, and returns management, aiming to optimize the shipping workflow from checkout to returns. Its key value proposition lies in automating shipping processes and offering flexible delivery options, thereby improving the customer experience and reducing operational overhead for growing businesses. Sendcloud supports a large number of carriers, empowering merchants to choose the best options for their needs. Zonos Duty and Tax, on the other hand, specializes in cross-border trade and focuses on calculating and handling international duties, taxes, and fees. It ensures accurate upfront cost calculations for customers, preventing surprise fees upon delivery. Its strength lies in managing the complexities of international commerce, including duty and tax remittance, and potentially mitigating the need for IOSS or UK VAT registration. Zonos targets merchants looking to expand internationally and aims to reduce the risk of rejected packages and associated reconciliation efforts by directly handling duty and tax payments. The apps share the 'Shipping rates' category, but address totally different pain points.
At a Glance
Sendcloud
285 reviews
Zonos Duty and Tax
152 reviews
Detailed Overview
Sendcloud
Fast, automated shipping — labels, tracking & returns in one platform built for growing businesses.
Key Features
- Easy setup: connect your store in seconds, no code needed.
- Ship via 160+ carriers like DHL, UPS & more using Sendcloud rates or your own.
- Customize delivery: offer home, pickup point, same-day or next-day options.
- Print labels, sync orders & manage returns in one platform.
- Branded tracking emails, WhatsApp, SMS, and return portal.
Zonos Duty and Tax
This app is not needed if you have a Zonos Verified Account with Canada Post or Australia Post.
Key Features
- Zonos pays the duty and tax bill — No need to reconcile or dispute carrier bills
- Zonos remits VAT for you — No need to register for IOSS or obtain a UK VAT ID
- Connect your own carrier accounts for complete control of your shipping rates
- Carrier import fee discounts — Save on advancement fees from UPS, DHL, and FedEx
- Easily create compliant cross-border labels with pre-filled customs paperwork
Feature Comparison
| Rating | 4.5/5 | 4.8/5 |
Rating Sendcloud4.5/5 Zonos Duty and Tax4.8/5 | ||
| Reviews | 285 | 152 |
Reviews Sendcloud285 Zonos Duty and Tax152 | ||
| Core Function | Shipping automation platform (labels, tracking, returns) | International duty & tax calculation and remittance |
Core Function SendcloudShipping automation platform (labels, tracking, returns) Zonos Duty and TaxInternational duty & tax calculation and remittance | ||
| Target Merchant | Growing businesses needing end-to-end shipping solutions | Businesses expanding internationally with cross-border needs |
Target Merchant SendcloudGrowing businesses needing end-to-end shipping solutions Zonos Duty and TaxBusinesses expanding internationally with cross-border needs | ||
| Carrier Options | 160+ carriers (DHL, UPS, etc.) | Compatible with your own carrier accounts |
Carrier Options Sendcloud160+ carriers (DHL, UPS, etc.) Zonos Duty and TaxCompatible with your own carrier accounts | ||
| Returns Management | Branded return portal | Not a primary feature |
Returns Management SendcloudBranded return portal Zonos Duty and TaxNot a primary feature | ||
| Ease of Use | Easy setup, no code needed | Focus on compliance and integration with existing carrier accounts |
Ease of Use SendcloudEasy setup, no code needed Zonos Duty and TaxFocus on compliance and integration with existing carrier accounts | ||
| Value Proposition | Automated shipping workflow, improved customer experience | Guaranteed duty & tax calculation, reduced risk of rejected packages |
Value Proposition SendcloudAutomated shipping workflow, improved customer experience Zonos Duty and TaxGuaranteed duty & tax calculation, reduced risk of rejected packages | ||
Our Verdict
The choice between Sendcloud and Zonos Duty and Tax depends entirely on the merchant's needs. Sendcloud is best suited for businesses looking to streamline their entire shipping workflow, improve customer experience through branded tracking and flexible delivery options, and manage domestic and international shipping efficiently. It's a comprehensive solution for growing businesses needing end-to-end shipping support.
Zonos Duty and Tax is ideal for merchants prioritizing international expansion and seeking to avoid the complexities of cross-border duties and taxes. If the primary concern is ensuring accurate upfront cost calculations for international customers and handling duty and tax remittance seamlessly, Zonos is the clear winner. The app also works with existing carrier accounts, so if you already have a system in place, Zonos can be added for taxes and duties only.
Common Questions
Which app is better for businesses just starting out?
Sendcloud is likely a better choice for new businesses as it provides a comprehensive solution for all aspects of shipping, while Zonos is more specialized for international expansion.
Can I use both Sendcloud and Zonos Duty and Tax together?
Yes, it is possible to use both apps together. Sendcloud can handle the shipping logistics, while Zonos ensures accurate duty and tax calculation for international orders. They are complementary solutions.
Does Sendcloud handle international duties and taxes?
While Sendcloud facilitates international shipping, its primary focus is on shipping logistics and tracking. It does not guarantee accurate calculation or remittance of duties and taxes like Zonos does.
Which app offers better customer support?
The provided data does not offer any information to determine which app has better customer support.
Is Zonos Duty and Tax necessary for all international shipments?
No, Zonos Duty and Tax is particularly beneficial when you want to guarantee accurate duty and tax calculations and handle remittance automatically. You might not need it if you're only doing limited cross-border sales and are comfortable manually handling duties and taxes or have your taxes handled via other external services/accounts.
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