Shipping Protection ‑ Navidium vs Skio Subscriptions (YC S20)for Shopify (2026)
Shipping Protection - Navidium and Skio Subscriptions (YC S20) are Shopify apps that share the "Upsell and cross-sell" category, but cater to distinct merchant needs. Navidium focuses on providing merchants with a self-managed shipping protection solution, allowing them to retain all protection fees as profit and control the claims process. It's ideal for businesses seeking to monetize shipping protection and manage customer claims directly. Skio, on the other hand, is a comprehensive subscription management platform designed to boost customer lifetime value and reduce churn. Skio targets merchants seeking advanced subscription functionality, including no-code customer portals, build-a-box options, sophisticated cancel flows, and automated customer journeys. Navidium’s core value proposition is profit maximization through self-managed shipping protection, while Skio’s centers on building a superior subscription experience to enhance customer retention and drive revenue growth. Although both tools can integrate with other upsell apps, they address different parts of the customer journey and business model.
At a Glance
Shipping Protection ‑ Navidium
298 reviews
Skio Subscriptions (YC S20)
219 reviews
Detailed Overview
Shipping Protection ‑ Navidium
Shipping Protection and Order Protection managed by you. Keep package protection revenue as profit.
Key Features
- Offer shipping protection widget at checkout or cart as an upsell.
- Keep all the shipping protection fees, and add profits when claims are low.
- Includes reporting, control on pricing, claims portal, 1 click refunds/reorders.
- Route insurance protection fees back to you & increase your conversion rate.
- Integrates: Recharge, Rebuy, Bold, Slide Cart, Subscriptions, Tapcart, AntiFraud
Skio Subscriptions (YC S20)
The subscription platform top brands graduate to.
Key Features
- No-code customer portal - Beautiful UX that cuts support tickets in half
- Build-a-Box - Let subscribers customize bundles (static/dynamic/sectioned)
- Multi-step cancel flows - Turn cancellations into pauses, swaps, and saves
- Automated journeys - Welcome flows, win-backs, and upsells on autopilot
- Seamless migration - We move your subscribers without losing data or sleep
Feature Comparison
| Rating | 4.8/5 | 5/5 |
Rating Shipping Protection ‑ Navidium4.8/5 Skio Subscriptions (YC S20)5/5 | ||
| Reviews | 298 | 219 |
Reviews Shipping Protection ‑ Navidium298 Skio Subscriptions (YC S20)219 | ||
| Core Functionality | Shipping Protection Management | Subscription Management |
Core Functionality Shipping Protection ‑ NavidiumShipping Protection Management Skio Subscriptions (YC S20)Subscription Management | ||
| Profit Model | Keep 100% of Protection Fees | Increased LTV, Reduced Churn |
Profit Model Shipping Protection ‑ NavidiumKeep 100% of Protection Fees Skio Subscriptions (YC S20)Increased LTV, Reduced Churn | ||
| Key Features | Claims Portal, Customizable Pricing, 1-Click Refunds | No-Code Customer Portal, Build-a-Box, Multi-Step Cancel Flows |
Key Features Shipping Protection ‑ NavidiumClaims Portal, Customizable Pricing, 1-Click Refunds Skio Subscriptions (YC S20)No-Code Customer Portal, Build-a-Box, Multi-Step Cancel Flows | ||
| Target Merchant | Businesses seeking to monetize shipping protection | Businesses focused on subscription-based revenue |
Target Merchant Shipping Protection ‑ NavidiumBusinesses seeking to monetize shipping protection Skio Subscriptions (YC S20)Businesses focused on subscription-based revenue | ||
| Ease of Use | Self-service platform with reporting | No-code customer portal |
Ease of Use Shipping Protection ‑ NavidiumSelf-service platform with reporting Skio Subscriptions (YC S20)No-code customer portal | ||
| Value Proposition | Profit from shipping protection fees | Grow faster with superior subscription experiences. |
Value Proposition Shipping Protection ‑ NavidiumProfit from shipping protection fees Skio Subscriptions (YC S20)Grow faster with superior subscription experiences. | ||
Our Verdict
Navidium is the superior choice for merchants who want direct control over their shipping protection strategy and aim to generate profit from it. This is especially beneficial for businesses with efficient logistics and low damage/loss rates. However, for businesses heavily reliant on recurring revenue and struggling with subscriber churn, Skio is the more strategic investment. Its features are geared toward creating a sticky and engaging subscription experience, which ultimately drives long-term growth.
While both apps offer upsell opportunities, they do so within different contexts. If your priority is optimizing the post-purchase experience and retaining revenue that would otherwise go to an insurance provider, Navidium is the go-to. If your focus is on building a robust and customer-centric subscription model, Skio is the clear winner, despite having fewer reviews overall.
Common Questions
Which app is easier to set up and use?
Both apps seem to prioritize ease of use, with Navidium offering a self-service platform and Skio advertising a no-code customer portal. Therefore, neither has a clear advantage.
Can I use both Shipping Protection - Navidium and Skio Subscriptions (YC S20) together?
Yes, potentially. They address different aspects of the customer journey. You could use Navidium for shipping protection and Skio for managing subscriptions, especially if your subscription model involves physical goods that require shipping.
Which app is better for a new Shopify store?
It depends on your business model. If you're primarily selling one-time purchases, Navidium might be more relevant. If you're launching with a subscription model, Skio is the better starting point. Consider future revenue plans for best results.
How does each app affect customer support workload?
Navidium allows you to manage claims directly, potentially increasing workload initially but offering more control. Skio's no-code customer portal aims to cut support tickets in half, which can dramatically reduce support strain.
Which app offers better reporting?
Navidium includes reporting on shipping protection performance and claims. Skio does not specify reporting in the features, so Navidium likely has stronger specific reporting related to loss and damage.
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