Shipping Protection — Shipcheck and SureBright Product Protection are both highly-rated Shopify apps (5/5 stars) designed to protect customers' purchases and increase merchant revenue in 2026. However, they approach the problem from vastly different angles, targeting distinct merchant profiles. Shipcheck empowers merchants to run their own shipping protection program, retaining all insurance revenue. It focuses solely on shipping-related losses (lost, damaged, stolen) and emphasizes direct control. SureBright, on the other hand, offers a fully managed extended warranty and shipping insurance solution, handling financial risk, customer service, and claims in exchange for a revenue share. It boasts broader coverage, encompassing accidental damage and spanning 50+ product categories.
39 reviews
38 reviews
Your own Shipping protection to offset costs of Lost, Damaged or Stolen orders and build buyer trust
Protect customers’ purchases in transit and use, earn their loyalty, & profit through revenue share!
| Rating | 5/5 | 5/5 |
Rating Shipping Protection —Shipcheck5/5 SureBright Product Protection5/5 | ||
| Reviews | 39 | 38 |
Reviews Shipping Protection —Shipcheck39 SureBright Product Protection38 | ||
| Focus | Shipping Protection (Lost/Damaged/Stolen) | Shipping Insurance & Extended Warranty |
Focus Shipping Protection —ShipcheckShipping Protection (Lost/Damaged/Stolen) SureBright Product ProtectionShipping Insurance & Extended Warranty | ||
| Revenue Model | Merchant keeps 100% of premium revenue | Revenue Share with provider |
Revenue Model Shipping Protection —ShipcheckMerchant keeps 100% of premium revenue SureBright Product ProtectionRevenue Share with provider | ||
| Risk & Management | Merchant assumes all risk and manages claims | Provider assumes risk and manages claims |
Risk & Management Shipping Protection —ShipcheckMerchant assumes all risk and manages claims SureBright Product ProtectionProvider assumes risk and manages claims | ||
| Product Coverage | Shipping related only | Shipping & Accidental Damage (50+ categories) |
Product Coverage Shipping Protection —ShipcheckShipping related only SureBright Product ProtectionShipping & Accidental Damage (50+ categories) | ||
| Customer Support | Merchant responsibility | Provider handles support 24/7 |
Customer Support Shipping Protection —ShipcheckMerchant responsibility SureBright Product ProtectionProvider handles support 24/7 | ||
| Control | Full Control over program | Less control, more hands-off |
Control Shipping Protection —ShipcheckFull Control over program SureBright Product ProtectionLess control, more hands-off | ||
| Setup Complexity | Likely more complex, requires merchant management | Easy setup, no time commitment |
Setup Complexity Shipping Protection —ShipcheckLikely more complex, requires merchant management SureBright Product ProtectionEasy setup, no time commitment | ||
| Target Merchant | Merchants comfortable managing insurance programs | Merchants seeking a hands-off solution |
Target Merchant Shipping Protection —ShipcheckMerchants comfortable managing insurance programs SureBright Product ProtectionMerchants seeking a hands-off solution | ||
Shipcheck is ideal for merchants who want complete control over their shipping protection program, are willing to handle customer service and claims, and are comfortable assuming the financial risk. This is best suited for established brands with the resources to manage a robust protection program and a desire to maximize revenue by keeping all premium income. SureBright Product Protection, conversely, is the better choice for merchants who prefer a hands-off solution, want to offer broader product protection beyond shipping issues, and are comfortable sharing revenue in exchange for reduced risk and management responsibilities. This is advantageous for newer businesses or those lacking the resources to manage an in-house protection program.
Shipping Protection — Shipcheck provides complete control as you manage the entire program, including pricing, customer service, and claims.
SureBright Product Protection offers an easier setup and requires no ongoing management, as they handle all customer service and claims.
Shipping Protection — Shipcheck has the *potential* to yield a higher profit margin *if* claims are low, as you keep 100% of the revenue. However, SureBright is more predictable since profits are earned via revenue share.
SureBright Product Protection provides coverage beyond shipping, including accidental damage for a wide range of products.
Ratings alone aren't enough. Focus on whether you want full control (Shipcheck) vs. a hands-off solution (SureBright), and whether you are comfortable handling claims and risk.
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