Shiprocket: eCommerce Shipping vs Synctrack PayPal Tracking Syncfor Shopify (2026)
Shiprocket: eCommerce Shipping and Synctrack PayPal Tracking Sync address entirely different needs within the Shopify ecosystem, despite both impacting order fulfillment. Shiprocket is a comprehensive shipping solution primarily targeting Indian SMBs and D2C brands seeking to automate and optimize their domestic and international shipping operations. Its strength lies in offering a unified platform for managing multiple courier partners, providing features like a courier recommendation engine, real-time tracking, and faster COD payments, aiming to reduce RTOs and improve customer satisfaction. Shiprocket is focused on physically getting the product to the customer efficiently and cost-effectively. Synctrack PayPal Tracking Sync, on the other hand, focuses on streamlining the financial aspects of order fulfillment by automatically syncing tracking information to PayPal and Stripe. It targets merchants concerned about PayPal holds, reserves, and disputes, particularly those selling through various channels including Facebook and Instagram. Synctrack aims to accelerate fund availability, build trust with PayPal, and ultimately reduce chargebacks. It addresses the need for transparent communication of tracking data between the merchant and payment processors.
At a Glance
Shiprocket: eCommerce Shipping
555 reviews
Synctrack PayPal Tracking Sync
423 reviews
Detailed Overview
Shiprocket: eCommerce Shipping
Shiprocket helps Indian businesses automate shipping operations & fulfill orders across the world.
Key Features
- Courier Recommendation Engine: Let AI pick the best courier for your needs.
- Real-time Tracking: Keep customers updated at every stage of their orders.
- Next-day COD Payments: Speed up your cash flow with Instant COD.
- Same/Next-day Delivery: Get your orders to customers faster than ever.
- Significant Lower RTOs: Reduce return rates and keep your profits high.
Synctrack PayPal Tracking Sync
Auto-sync PayPal tracking info & Stripe tracking info to get funds faster & build trust with PayPal.
Key Features
- Automation workflow: Sync PayPal & Stripe tracking to get funds from 1 - 3 days
- Free store reviews with PayPal standards: help reduce disputes and chargebacks
- Sync digital orders, Store Pickup orders, mapping with PayPal-supported couriers
- Sync tracking for orders from Facebook and Instagram sales channel to PayPal
- Manage PayPal sync from multiple stores in one place with one subcription
Feature Comparison
| Rating | 3.9/5 | 5/5 |
Rating Shiprocket: eCommerce Shipping3.9/5 Synctrack PayPal Tracking Sync5/5 | ||
| Reviews | 555 | 423 |
Reviews Shiprocket: eCommerce Shipping555 Synctrack PayPal Tracking Sync423 | ||
| Target Merchant | Indian SMBs & D2C brands | Merchants concerned with PayPal/Stripe holds and disputes |
Target Merchant Shiprocket: eCommerce ShippingIndian SMBs & D2C brands Synctrack PayPal Tracking SyncMerchants concerned with PayPal/Stripe holds and disputes | ||
| Core Function | Shipping Automation & Courier Management | Tracking Sync for Faster Payouts & Dispute Reduction |
Core Function Shiprocket: eCommerce ShippingShipping Automation & Courier Management Synctrack PayPal Tracking SyncTracking Sync for Faster Payouts & Dispute Reduction | ||
| Key Benefit | Reduced Shipping Costs & RTO, Faster Delivery | Faster Access to Funds, Reduced PayPal Disputes |
Key Benefit Shiprocket: eCommerce ShippingReduced Shipping Costs & RTO, Faster Delivery Synctrack PayPal Tracking SyncFaster Access to Funds, Reduced PayPal Disputes | ||
| Ease of Use (Inferred) | Potentially Moderate (Requires Courier Setup) | Potentially High (Focus on Automation) |
Ease of Use (Inferred) Shiprocket: eCommerce ShippingPotentially Moderate (Requires Courier Setup) Synctrack PayPal Tracking SyncPotentially High (Focus on Automation) | ||
| Value Proposition | Optimized Shipping for Indian Businesses | Seamless Tracking Sync for Payment Processors |
Value Proposition Shiprocket: eCommerce ShippingOptimized Shipping for Indian Businesses Synctrack PayPal Tracking SyncSeamless Tracking Sync for Payment Processors | ||
| Geographic Focus | Primarily India | Global |
Geographic Focus Shiprocket: eCommerce ShippingPrimarily India Synctrack PayPal Tracking SyncGlobal | ||
Our Verdict
Shiprocket is the clear choice for Indian businesses needing a comprehensive shipping solution. Its focus on courier selection, rate optimization, and tracking provides significant value for merchants managing a high volume of shipments, both domestically and internationally. The features like the Courier Recommendation Engine and RTO reduction are geared toward operational efficiency.
Synctrack PayPal Tracking Sync is ideal for merchants who frequently encounter PayPal holds, disputes, or reserves, especially those operating across multiple sales channels. Its ability to automate tracking information transfer can significantly improve cash flow and reduce administrative overhead associated with resolving payment-related issues. If PayPal or Stripe holdbacks are a significant issue for your business, Synctrack is the more relevant choice.
Common Questions
Can Shiprocket help me get paid faster by PayPal?
Shiprocket's focus is primarily on the physical delivery of goods. While it provides tracking information, it doesn't directly integrate with PayPal to expedite fund release like Synctrack does. Shiprocket’s ‘Next-day COD payments’ pertain to Cash on Delivery orders.
Does Synctrack handle the actual shipping of my orders?
No, Synctrack does not handle physical shipping. It only focuses on automatically syncing tracking information to PayPal and Stripe after you've shipped the order through your chosen carrier.
If I use Shiprocket, do I still need Synctrack?
Potentially. If you're located in India and Shiprocket meets your shipping needs, you might still benefit from Synctrack if you're experiencing issues with PayPal holds or disputes. Synctrack complements Shiprocket by addressing the financial aspects of order fulfillment.
Is Shiprocket useful for international shipping?
Yes, Shiprocket facilitates shipping to 220+ countries and territories worldwide, making it suitable for businesses with an international customer base.
Does Synctrack support all courier companies?
Synctrack syncs tracking information to PayPal. It must map your courier company to a PayPal-supported courier. Synctrack states it supports mapping with PayPal-supported couriers.
Get More From Your Shopify Store
Run audits for SEO, CRO, PageSpeed, and AI visibility. Get a clear report and actionable fixes.
Try Fix My Store