Simple Inventory vs Zigpoll Customer Surveysfor Shopify (2026)
Simple Inventory and Zigpoll Customer Surveys, while both categorized under 'Operations' on Shopify, serve drastically different purposes. Simple Inventory focuses on backend operational efficiency by simplifying and automating inventory management through CSV uploads. Its core strength lies in its ability to prevent stockouts and facilitate bulk updates of crucial product data like prices, tags, and weights. This makes it a tool primarily aimed at merchants struggling with inaccurate inventory tracking and inefficient manual updates. Zigpoll Customer Surveys, on the other hand, centers on customer engagement and data-driven decision-making. It empowers merchants to gather customer feedback through various survey formats, analyze that feedback using AI, and integrate it with their existing marketing and CRM systems. The crucial difference lies in their primary focus: Simple Inventory solves internal operational problems related to inventory accuracy, while Zigpoll Customer Surveys addresses external customer-facing challenges related to understanding customer preferences and improving the overall customer experience. Simple Inventory aims for efficiency and accuracy in the backend, while Zigpoll Customer Surveys seeks to optimize conversion rates and marketing spend through improved customer insight. While both contribute to overall operational improvement, they target distinct aspects of the business.
At a Glance
Simple Inventory
41 reviews
Zigpoll Customer Surveys
417 reviews
Detailed Overview
Simple Inventory
Stop losing sales to stockouts. Keep inventory accurate with manual or scheduled CSV imports.
Key Features
- Never lose another sale to surprise stockouts
- Set-and-forget automation from any URL or SFTP source
- Bulk update tags, prices, and inventory in seconds
- Works with your existing CSV workflow—no migration needed
Zigpoll Customer Surveys
Post-purchase, pre-purchase, NPS, on-site, email and sms surveys. Tap insights with AI analytics.
Key Features
- Advanced post-purchase surveys that get quality responses. No coding required.
- Customize and translate every detail. Localize for multiple languages.
- Abandoned checkout campaigns. Uncover common pain points and recover carts.
- Connect survey responses to your Shopify customer and order dashboards.
- Compatible with Shopify's Order Status and Thank You Page Checkout Extensions
Feature Comparison
| Rating | 4.9/5 | 5/5 |
Rating Simple Inventory4.9/5 Zigpoll Customer Surveys5/5 | ||
| Reviews | 41 | 417 |
Reviews Simple Inventory41 Zigpoll Customer Surveys417 | ||
| Primary Function | Inventory Management | Customer Surveys & Feedback |
Primary Function Simple InventoryInventory Management Zigpoll Customer SurveysCustomer Surveys & Feedback | ||
| Automation | Automated CSV Imports (URL/SFTP) | Automated Survey Delivery (Email/SMS) |
Automation Simple InventoryAutomated CSV Imports (URL/SFTP) Zigpoll Customer SurveysAutomated Survey Delivery (Email/SMS) | ||
| Data Analysis | Basic CSV Data Handling | AI-powered Analytics & Dashboard |
Data Analysis Simple InventoryBasic CSV Data Handling Zigpoll Customer SurveysAI-powered Analytics & Dashboard | ||
| Target Merchant | Merchants with complex inventory needs & CSV-based workflows | Merchants focused on customer experience and data-driven optimization |
Target Merchant Simple InventoryMerchants with complex inventory needs & CSV-based workflows Zigpoll Customer SurveysMerchants focused on customer experience and data-driven optimization | ||
| Ease of Use | Simple setup with column mapping | No-code setup with customizable templates |
Ease of Use Simple InventorySimple setup with column mapping Zigpoll Customer SurveysNo-code setup with customizable templates | ||
| Value Proposition | Prevent stockouts, streamline inventory updates | Gain customer insights, improve conversion rates, optimize marketing spend |
Value Proposition Simple InventoryPrevent stockouts, streamline inventory updates Zigpoll Customer SurveysGain customer insights, improve conversion rates, optimize marketing spend | ||
Our Verdict
For Shopify merchants grappling with inventory management issues, particularly those already using CSV files, Simple Inventory is the more suitable choice. Its strength lies in automating the often tedious process of bulk updating inventory, prices, and other product data. The automatic syncs from hosted URLs or SFTP servers are a significant time-saver. On the other hand, merchants primarily concerned with understanding customer needs, gathering feedback, and improving the customer journey should strongly consider Zigpoll Customer Surveys. The AI-powered analytics and seamless integration with Shopify customer data offer valuable insights for optimizing marketing strategies and boosting conversion rates.
In essence, Simple Inventory optimizes backend operations, while Zigpoll Customer Surveys enhances customer understanding and improves frontend performance. If your store suffers from frequent stockouts and inventory discrepancies, Simple Inventory is the clear winner. If you're looking to deeply understand your customers and refine your marketing approach, Zigpoll Customer Surveys is the better investment.
Common Questions
Which app is easier to set up?
Both apps claim to have simple setup processes. Simple Inventory highlights its easy column mapping for CSV imports, while Zigpoll Customer Surveys emphasizes its no-code setup and customizable templates.
Which app is better for a small business?
It depends on the business's priorities. If the small business struggles with managing its inventory, Simple Inventory would be more beneficial. If the small business wants to understand their customers better to improve marketing, Zigpoll Customer Surveys is the better choice.
How do these apps integrate with Shopify?
Simple Inventory integrates by allowing merchants to update inventory and product information directly within their Shopify store using CSV files. Zigpoll Customer Surveys connects survey responses to the Shopify customer and order dashboards and is compatible with Shopify's Order Status and Thank You Page Checkout Extensions for gathering post-purchase feedback.
Which app provides more value in the long run?
The long-term value depends on the merchant's needs. Simple Inventory offers sustained value by preventing lost sales from stockouts and saving time on inventory updates. Zigpoll Customer Surveys provides long-term value by consistently gathering customer feedback and enabling data-driven decisions for continuous improvement.
Can these apps be used together effectively?
Yes, they can be used together. Simple Inventory can ensure accurate product information, while Zigpoll Customer Surveys can gather data about customer satisfaction with those products and the overall shopping experience. The data collected by Zigpoll can then be used to inform decisions about which products to stock more of, which could then be managed using Simple Inventory.
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