Sort'd ‑ Prime Collection Sort vs Zigpoll Customer Surveysfor Shopify (2026)
Sort'd ‑ Prime Collection Sort and Zigpoll Customer Surveys, while both categorized under Operations and Analytics, address fundamentally different needs for Shopify merchants. Sort'd focuses on merchandising optimization, providing tools for advanced collection sorting, automation, and performance analytics related to product placement. It aims to improve product discoverability and sales conversion through strategic product arrangement and insightful analytics. In contrast, Zigpoll centers on gathering customer feedback through various survey types, including post-purchase, pre-purchase, and NPS surveys. Its strength lies in understanding customer sentiment and uncovering pain points to inform business decisions and improve the customer experience. Sort'd is geared towards merchants who want to actively manage and optimize their online storefront by curating product collections and automating the merchandising process. It's especially valuable for stores with large product catalogs and a need to improve product visibility and sales through strategic placement. Zigpoll, on the other hand, targets merchants who prioritize understanding their customers' needs and pain points. Its versatility in survey types allows for capturing feedback at different stages of the customer journey, informing decisions related to product development, marketing, and overall customer experience.
At a Glance
Sort'd ‑ Prime Collection Sort
81 reviews
Zigpoll Customer Surveys
417 reviews
Detailed Overview
Sort'd ‑ Prime Collection Sort
Sort Collections & Merchandise like a Boss. Unlock Powerful Analytics, Essential Automations & More.
Key Features
- Pro Drag & Drop Merchandiser - Feature-rich grid collection merchandiser
- Set & Forget Automations - Merchandise all those collection pages automatically
- Analytics - Performance metrics that will revolutionise your merchandising
- Product & Collection Performance Scores - Your store's performance made simple
- Plus visual merchandising tools, copy/paste sorting, collection manager & more
Zigpoll Customer Surveys
Post-purchase, pre-purchase, NPS, on-site, email and sms surveys. Tap insights with AI analytics.
Key Features
- Advanced post-purchase surveys that get quality responses. No coding required.
- Customize and translate every detail. Localize for multiple languages.
- Abandoned checkout campaigns. Uncover common pain points and recover carts.
- Connect survey responses to your Shopify customer and order dashboards.
- Compatible with Shopify's Order Status and Thank You Page Checkout Extensions
Feature Comparison
| Rating | 4.9/5 | 5/5 |
Rating Sort'd ‑ Prime Collection Sort4.9/5 Zigpoll Customer Surveys5/5 | ||
| Reviews | 81 | 417 |
Reviews Sort'd ‑ Prime Collection Sort81 Zigpoll Customer Surveys417 | ||
| Primary Function | Collection Merchandising & Sorting | Customer Surveys & Feedback Collection |
Primary Function Sort'd ‑ Prime Collection SortCollection Merchandising & Sorting Zigpoll Customer SurveysCustomer Surveys & Feedback Collection | ||
| Target Merchant | Businesses needing collection curation and automation | Businesses seeking customer insights and feedback |
Target Merchant Sort'd ‑ Prime Collection SortBusinesses needing collection curation and automation Zigpoll Customer SurveysBusinesses seeking customer insights and feedback | ||
| Key Feature 1 | Drag & Drop Merchandiser | Advanced Post-Purchase Surveys |
Key Feature 1 Sort'd ‑ Prime Collection SortDrag & Drop Merchandiser Zigpoll Customer SurveysAdvanced Post-Purchase Surveys | ||
| Key Feature 2 | Set & Forget Automations | AI Analytics for Survey Responses |
Key Feature 2 Sort'd ‑ Prime Collection SortSet & Forget Automations Zigpoll Customer SurveysAI Analytics for Survey Responses | ||
| Key Feature 3 | Product & Collection Performance Scores | Abandoned Checkout Campaigns |
Key Feature 3 Sort'd ‑ Prime Collection SortProduct & Collection Performance Scores Zigpoll Customer SurveysAbandoned Checkout Campaigns | ||
| Value Proposition | Increase sales through optimized product placement | Improve customer experience and business decisions based on customer feedback |
Value Proposition Sort'd ‑ Prime Collection SortIncrease sales through optimized product placement Zigpoll Customer SurveysImprove customer experience and business decisions based on customer feedback | ||
| Ease of Use Claim | Saves hours of valuable time | No-code setup in seconds |
Ease of Use Claim Sort'd ‑ Prime Collection SortSaves hours of valuable time Zigpoll Customer SurveysNo-code setup in seconds | ||
Our Verdict
Choosing between Sort'd and Zigpoll depends heavily on the merchant's priorities. If the primary goal is to optimize product discoverability, strategically curate product collections, and automate merchandising efforts to boost sales, then Sort'd ‑ Prime Collection Sort is the clear choice. Its focus on visual merchandising, automated sorting, and performance analytics makes it ideal for merchants actively managing their online storefront.
However, if the primary objective is to deeply understand customer needs, uncover pain points, and gather feedback to inform business decisions across product development, marketing, and customer service, then Zigpoll Customer Surveys is the superior option. Its versatility in survey types, integration with Shopify, and AI-powered analytics provide a comprehensive solution for capturing and analyzing customer sentiment. For merchants seeking direct customer input to drive improvements, Zigpoll is the better investment.
Common Questions
Which app is better for increasing sales directly?
Sort'd is better for directly increasing sales through improved product placement and collection curation.
Which app offers more in-depth customer insights?
Zigpoll provides more in-depth customer insights through its comprehensive survey capabilities and AI-powered analytics of customer responses.
Which app is easier to set up and use?
Zigpoll claims a no-code setup in seconds, suggesting potentially faster and easier initial setup compared to Sort'd, which focuses on time-saving through automation but doesn't explicitly state setup ease.
Do both apps offer analytical capabilities?
Yes, both apps offer analytical capabilities. Sort'd provides analytics related to product and collection performance, while Zigpoll provides analytics derived from survey responses.
Which app is better for a new Shopify store?
For a new Shopify store, Zigpoll might be more beneficial initially to understand customer needs and pain points. As the store grows and the product catalog expands, Sort'd can become valuable for optimizing product discoverability and sales.
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