StoreRobo Import Export Suite and Zigpoll Customer Surveys cater to distinctly different operational needs for Shopify merchants. StoreRobo focuses on data management, providing tools for bulk importing, exporting, and migrating store data like products, orders, and customers via CSV, FTP/SFTP, Google Sheets, and even WooCommerce API. It’s positioned as a time-saving solution for merchants needing robust data manipulation capabilities, especially those migrating from other platforms or managing large catalogs. Conversely, Zigpoll centers on customer insights, offering a platform for creating and deploying various surveys (post-purchase, pre-purchase, NPS, etc.) on-site, via email, or SMS. It aims to help merchants gather zero-party data, understand customer pain points, and optimize marketing and conversion rates using AI analytics.
18 reviews
417 reviews
Bulk import/export your store data - products, collections, orders, customers & more hassle-free.
Post-purchase, pre-purchase, NPS, on-site, email and sms surveys. Tap insights with AI analytics.
| Rating | 3.7/5 | 5/5 |
Rating StoreRobo Import Export Suite3.7/5 Zigpoll Customer Surveys5/5 | ||
| Reviews | 18 | 417 |
Reviews StoreRobo Import Export Suite18 Zigpoll Customer Surveys417 | ||
| Primary Function | Data Import/Export | Customer Surveys & Feedback |
Primary Function StoreRobo Import Export SuiteData Import/Export Zigpoll Customer SurveysCustomer Surveys & Feedback | ||
| Target Merchant | Merchants managing large inventories, migrating data, or integrating with other platforms | Merchants seeking customer insights for optimization and personalization |
Target Merchant StoreRobo Import Export SuiteMerchants managing large inventories, migrating data, or integrating with other platforms Zigpoll Customer SurveysMerchants seeking customer insights for optimization and personalization | ||
| Key Feature - Data Source | CSV, FTP/SFTP, Google Sheets, WooCommerce API | On-site, Email, SMS |
Key Feature - Data Source StoreRobo Import Export SuiteCSV, FTP/SFTP, Google Sheets, WooCommerce API Zigpoll Customer SurveysOn-site, Email, SMS | ||
| Analytics Approach | Basic Export Filtering | AI-powered analytics and dashboard |
Analytics Approach StoreRobo Import Export SuiteBasic Export Filtering Zigpoll Customer SurveysAI-powered analytics and dashboard | ||
| Google Shopping Feed | Supported | Not Supported |
Google Shopping Feed StoreRobo Import Export SuiteSupported Zigpoll Customer SurveysNot Supported | ||
| Shopify Integration | Focused on product, order, and customer data | Integrates survey responses with Shopify customer and order dashboards |
Shopify Integration StoreRobo Import Export SuiteFocused on product, order, and customer data Zigpoll Customer SurveysIntegrates survey responses with Shopify customer and order dashboards | ||
For merchants prioritizing efficient data management, particularly those dealing with frequent inventory updates or migrations, StoreRobo Import Export Suite provides a targeted solution. However, the lower rating and significantly fewer reviews compared to Zigpoll might be a point of concern. Zigpoll Customer Surveys is the superior choice for merchants actively seeking to understand their customers better, improve user experience, and optimize their marketing strategies through direct feedback. Its high rating and large number of reviews indicate strong customer satisfaction. A merchant might realistically use both apps if they have both data migration needs and a strong desire to collect customer feedback.
Zigpoll likely offers a simpler setup process, as it emphasizes no-code integration and customer survey design. StoreRobo's data mapping and potential FTP/SFTP configuration might require more technical expertise.
The provided information only mentions WooCommerce API for product import. Check their website to confirm all supported platforms.
The description mentions seamless integrations with Shopify and your marketing stack. Consult their documentation or contact Zigpoll directly to confirm compatibility with specific platforms.
Zigpoll's ability to directly impact sales and marketing by improving conversion rates could offer a higher return on investment for a small store, provided they actively leverage the insights gained. StoreRobo's value proposition is tied to handling bulk data, which might be less relevant for smaller stores.
It's impossible to predict the future, but the number of reviews and higher rating for Zigpoll may indicate more active development and focus on improvements and new features. StoreRobo will likely continue to focus on data import/export but may be less responsive to new trends.
Run audits for SEO, CRO, PageSpeed, and AI visibility. Get a clear report and actionable fixes.
Try Fix My Store