Synctrack PayPal Tracking Sync vs Track123 Order Trackingfor Shopify (2026)
Synctrack PayPal Tracking Sync and Track123 Order Tracking, while both operating in the 'Orders' and 'Order tracking' categories on Shopify, cater to distinct merchant needs. Synctrack primarily focuses on automating the synchronization of tracking information to PayPal and Stripe, aiming to expedite fund access and minimize disputes. Its strength lies in its deep integration with PayPal's requirements and its ability to handle tracking from multiple sales channels, especially Facebook and Instagram. The target audience is merchants heavily reliant on PayPal and Stripe for payment processing and are experiencing issues with fund holds or disputes. Track123 Order Tracking, on the other hand, positions itself as a comprehensive order tracking solution designed to enhance the post-purchase experience. While it also offers PayPal tracking sync as a feature, its core value proposition centers around reducing WISMO (Where Is My Order) inquiries through interactive tracking pages, branded emails, and real-time updates. Track123 aims to increase customer engagement and drive repeat sales through features like product recommendations and Apple Wallet integration. It offers live chat support and a no-code interface for easy setup, which is a strength for users who aren't tech-savvy. Track123 is tailored to merchants looking to improve customer satisfaction and brand loyalty post-purchase. Both apps offer order tracking automation; however, Synctrack leans towards solving payment processing issues with PayPal, while Track123 focuses on creating a better customer experience and boosting sales through advanced tracking and engagement features.
At a Glance
Synctrack PayPal Tracking Sync
423 reviews
Track123 Order Tracking
1,164 reviews
Detailed Overview
Synctrack PayPal Tracking Sync
Auto-sync PayPal tracking info & Stripe tracking info to get funds faster & build trust with PayPal.
Key Features
- Automation workflow: Sync PayPal & Stripe tracking to get funds from 1 - 3 days
- Free store reviews with PayPal standards: help reduce disputes and chargebacks
- Sync digital orders, Store Pickup orders, mapping with PayPal-supported couriers
- Sync tracking for orders from Facebook and Instagram sales channel to PayPal
- Manage PayPal sync from multiple stores in one place with one subcription
Track123 Order Tracking
Track123 creates interactive map-based tracking pages that reduce WISMO tickets and drive more sales
Key Features
- Sync real-time order updates and send automated emails to reduce WISMO tickets.
- Recommend products and show estimated delivery dates to increase store sales.
- Enable dropshipping mode to hide all China info for dropshipping stores.
- Access shipment analytics for deeper insights and data-driven decisions.
- Auto-sync tracking to PayPal and integrate seamlessly with Klaviyo and more.
Feature Comparison
| Rating | 5/5 | 4.9/5 |
Rating Synctrack PayPal Tracking Sync5/5 Track123 Order Tracking4.9/5 | ||
| Reviews | 423 | 1164 |
Reviews Synctrack PayPal Tracking Sync423 Track123 Order Tracking1164 | ||
| Primary Focus | PayPal & Stripe Funds Acceleration & Dispute Reduction | Enhanced Post-Purchase Customer Experience & WISMO Reduction |
Primary Focus Synctrack PayPal Tracking SyncPayPal & Stripe Funds Acceleration & Dispute Reduction Track123 Order TrackingEnhanced Post-Purchase Customer Experience & WISMO Reduction | ||
| PayPal Integration Depth | Technical PayPal Partner; Syncs Tracking from Multiple Channels (FB, IG) | Auto-sync Tracking to PayPal (Part of broader feature set) |
PayPal Integration Depth Synctrack PayPal Tracking SyncTechnical PayPal Partner; Syncs Tracking from Multiple Channels (FB, IG) Track123 Order TrackingAuto-sync Tracking to PayPal (Part of broader feature set) | ||
| Key Differentiator | Automatic Syncing of Tracking Info to Get Funds Faster and Reduce Disputes | Interactive Tracking Pages, Branded Emails, and Product Recommendations |
Key Differentiator Synctrack PayPal Tracking SyncAutomatic Syncing of Tracking Info to Get Funds Faster and Reduce Disputes Track123 Order TrackingInteractive Tracking Pages, Branded Emails, and Product Recommendations | ||
| Ease of Use | Not explicitly mentioned | Intuitive, No-Code Interface |
Ease of Use Synctrack PayPal Tracking SyncNot explicitly mentioned Track123 Order TrackingIntuitive, No-Code Interface | ||
| Target Merchant | Merchants heavily reliant on PayPal/Stripe & facing payment issues | Merchants focused on customer experience, brand loyalty, and reducing support tickets |
Target Merchant Synctrack PayPal Tracking SyncMerchants heavily reliant on PayPal/Stripe & facing payment issues Track123 Order TrackingMerchants focused on customer experience, brand loyalty, and reducing support tickets | ||
| Main Value Proposition | Get paid faster and reduce PayPal issues. | Boost sales and brand loyalty by improving the post purchase experience. |
Main Value Proposition Synctrack PayPal Tracking SyncGet paid faster and reduce PayPal issues. Track123 Order TrackingBoost sales and brand loyalty by improving the post purchase experience. | ||
| Customer Support | Free store reviews with PayPal standards | Responsive, expert live chat support |
Customer Support Synctrack PayPal Tracking SyncFree store reviews with PayPal standards Track123 Order TrackingResponsive, expert live chat support | ||
Our Verdict
If your primary concern is getting paid faster by PayPal and minimizing disputes, Synctrack PayPal Tracking Sync is the more suitable choice. Its focus on PayPal integration and tracking synchronization directly addresses those issues. It's specifically useful for merchants that sell via Facebook and Instagram.
However, if you're looking for a comprehensive solution to improve the overall post-purchase experience, reduce WISMO tickets, and drive repeat sales, Track123 Order Tracking is the better option. Its advanced features like interactive tracking pages, product recommendations, and branded emails make it a powerful tool for enhancing customer engagement and loyalty.
Common Questions
Does both Synctrack PayPal Tracking Sync and Track123 Order Tracking apps support dropshipping?
Only Track123 explicitly mentions supporting dropshipping with a feature to hide China information. Synctrack does not mention direct dropshipping support.
Can both apps sync tracking to PayPal?
Yes, both Synctrack and Track123 offer the functionality to sync tracking information to PayPal. However, Synctrack appears to offer deeper integration as a technical partner and supports more channels.
Which app is easier to set up?
Track123 explicitly advertises an intuitive, no-code interface, suggesting it may be easier to set up and use, especially for less technical merchants. Synctrack does not provide the same information.
Which app offers more comprehensive customer support?
Track123 offers responsive expert live chat support. Synctrack offers store reviews with PayPal standards, which is helpful but perhaps doesn't provide the same level of ongoing support.
Which app is better for reducing customer support inquiries?
Track123 Order Tracking is specifically designed to reduce 'Where Is My Order' (WISMO) tickets through real-time updates, delivery estimates, and branded tracking pages. Synctrack focuses on reducing PayPal disputes, which is a different type of customer inquiry.
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