Track123 Order Tracking vs WebPlanex: GST Invoice Indiafor Shopify (2026)
Track123 Order Tracking and WebPlanex: GST Invoice India, while both categorized under 'Orders' on Shopify, cater to drastically different needs and target distinct merchant profiles. Track123 focuses on post-purchase customer experience and operational efficiency in order fulfillment through features like order tracking, shipment analytics, and automated communication. It aims to reduce 'Where Is My Order' (WISMO) inquiries, boost sales with product recommendations, and streamline multi-carrier shipment management. The app's strength lies in its user-friendly interface and ability to enhance the overall customer journey after a purchase is made. WebPlanex, on the other hand, directly addresses the specific needs of Indian merchants concerning Goods and Services Tax (GST) compliance. Its primary function is to automate the generation of GST-ready invoices and provide sales reports necessary for GSTR-3B and GSTR-1 filings. WebPlanex is particularly useful for merchants who fulfill orders from multiple locations with different GST numbers, handling location-based GST calculations and facilitating e-invoice creation. Its key differentiator is its specialization in Indian tax regulations and automated invoice generation for Shopify orders.
At a Glance
Track123 Order Tracking
1,164 reviews
WebPlanex: GST Invoice India
405 reviews
Detailed Overview
Track123 Order Tracking
Track123 creates interactive map-based tracking pages that reduce WISMO tickets and drive more sales
Key Features
- Sync real-time order updates and send automated emails to reduce WISMO tickets.
- Recommend products and show estimated delivery dates to increase store sales.
- Enable dropshipping mode to hide all China info for dropshipping stores.
- Access shipment analytics for deeper insights and data-driven decisions.
- Auto-sync tracking to PayPal and integrate seamlessly with Klaviyo and more.
WebPlanex: GST Invoice India
Download GST-ready invoices. Get useful sales reports with all necessary data for GSTR-3B and GSTR-1
Key Features
- Generate Branded Invoices with your Store Logo,Legal Name, Address, Phone no etc
- Get useful sales reports with all necessary data for GSTR-3B and GSTR-1 returns.
- Multi Location fulfillment support with different GST numbers
- Get 4 different Invoice templates with own customization
- e-Invoice json generation facility. Create e-Invoice easily.
Feature Comparison
| Rating | 4.9/5 | 5/5 |
Rating Track123 Order Tracking4.9/5 WebPlanex: GST Invoice India5/5 | ||
| Reviews | 1164 | 405 |
Reviews Track123 Order Tracking1164 WebPlanex: GST Invoice India405 | ||
| Primary Function | Order Tracking & Post-Purchase Experience | GST Invoice Generation & Reporting |
Primary Function Track123 Order TrackingOrder Tracking & Post-Purchase Experience WebPlanex: GST Invoice IndiaGST Invoice Generation & Reporting | ||
| Target Merchant | Merchants seeking to improve customer satisfaction and reduce WISMO inquiries. | Indian merchants requiring GST-compliant invoices and sales reports. |
Target Merchant Track123 Order TrackingMerchants seeking to improve customer satisfaction and reduce WISMO inquiries. WebPlanex: GST Invoice IndiaIndian merchants requiring GST-compliant invoices and sales reports. | ||
| Key Differentiator | Interactive map-based tracking and AI-powered product recommendations | Automated GST calculation based on fulfillment location and e-invoice generation. |
Key Differentiator Track123 Order TrackingInteractive map-based tracking and AI-powered product recommendations WebPlanex: GST Invoice IndiaAutomated GST calculation based on fulfillment location and e-invoice generation. | ||
| Ease of Use | No-code interface, easy setup | Automated data fetching and invoice generation |
Ease of Use Track123 Order TrackingNo-code interface, easy setup WebPlanex: GST Invoice IndiaAutomated data fetching and invoice generation | ||
| Value Proposition | Reduce WISMO tickets and drive repeat sales. | Automate GST compliance and streamline tax reporting. |
Value Proposition Track123 Order TrackingReduce WISMO tickets and drive repeat sales. WebPlanex: GST Invoice IndiaAutomate GST compliance and streamline tax reporting. | ||
| Customer Communication | Customizable tracking pages and branded emails. | Automated emails with invoice download link. |
Customer Communication Track123 Order TrackingCustomizable tracking pages and branded emails. WebPlanex: GST Invoice IndiaAutomated emails with invoice download link. | ||
Our Verdict
The choice between Track123 Order Tracking and WebPlanex: GST Invoice India hinges entirely on the merchant's specific needs. Track123 is ideal for businesses prioritizing customer experience, operational efficiency in order fulfillment, and reducing WISMO inquiries, making it a good fit for dropshippers wanting to hide China origin. WebPlanex is essential for Shopify merchants operating in India who require GST-compliant invoicing and automated tax reporting.
For businesses operating outside India or not dealing with GST compliance, Track123 would be the more relevant choice. If a business is selling within India and is GST-registered, WebPlanex is non-negotiable for automated compliance. Choosing the wrong app would leave critical gaps in your business operations, and not having WebPlanex as an Indian merchant could lead to legal/regulatory issues.
Common Questions
Which app is better for reducing customer support inquiries?
Track123 Order Tracking is designed to significantly reduce 'Where Is My Order' (WISMO) inquiries through real-time tracking updates, automated emails, and estimated delivery dates.
Which app is specifically for Indian merchants?
WebPlanex: GST Invoice India is designed specifically for Indian merchants who need to generate GST-compliant invoices and reports.
Can Track123 handle GST calculations?
No, Track123 Order Tracking does not handle GST calculations. Its focus is on order tracking and enhancing the post-purchase experience.
Which app offers product recommendations?
Track123 Order Tracking includes AI-powered product recommendations to increase store sales.
Is WebPlanex easy to customize?
WebPlanex offers 4 invoice templates with customization options, including store logo, legal name, and address.
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