Hub/Order Management/Order Tracking Page Setup
Task IntentOrder Management

Order Tracking Page Setup

Set up a branded order tracking page so customers can check shipment status directly on your store.

What This Sidekick Query Does

Set up a branded order tracking page so customers can check shipment status directly on your store.

Prompts

Copy, adapt, and run this directly in Shopify Sidekick.

I need to set up a branded order tracking page for my Shopify store. Here are the details:

Store name: [YOUR STORE NAME]
Shipping carriers I use: [LIST YOUR CARRIERS, e.g., USPS, UPS, FedEx, DHL]
Brand primary color: [HEX COLOR CODE]
Brand accent color: [HEX COLOR CODE]

Please help me with the following:


  Create a new page called “Track Your Order” with a clean layout that matches my brand colors.
  Add a tracking number input field where customers can paste their tracking number.
  Include a section showing estimated delivery timelines for each carrier I use.
  Add a FAQ section below the tracker with common shipping questions such as “How long does shipping take?” and “What if my package is lost?”
  Set up an automatic redirect from the default Shopify order status page to this new tracking page.
  Make sure the page is mobile-responsive and loads quickly.
  Add a link to this tracking page in the store footer navigation under “Customer Service.”
  Include a brief message at the top: “Enter your tracking number below to see real-time updates on your shipment.”


The goal is to reduce “Where is my order?” support tickets by giving customers a self-service tracking experience.

Expected Output

Set up a branded order tracking page so customers can check shipment status directly on your store.

Tips to Improve Results

Copy the prompt above
Open Shopify Sidekick in your Shopify admin
Paste the prompt and replace the bracketed placeholders with your details
Review Sidekick's response and apply the suggestions