Hub/Marketing/Re-engage Dormant Customers (Win-back Flow)
Task IntentMarketing

Re-engage Dormant Customers (Win-back Flow)

Create a Shopify Flow automation to win back inactive customers with personalized discount codes and timed email sequences.

What This Sidekick Query Does

Create a Shopify Flow automation to win back inactive customers with personalized discount codes and timed email sequences.

Prompts

Copy, adapt, and run this directly in Shopify Sidekick.

Run on Shopify Sidekick
Create a customer win-back workflow:

Trigger: Scheduled, runs weekly

Conditions:

  Customer last ordered more than [90] days ago
  Customer has placed at least [2] orders total
  Customer accepts marketing
  Customer does NOT have tag “win-back-sent”


Actions:

  Add customer tag “win-back-sent”
  Create unique discount code for [15%] off
  Send win-back email with discount code


Build this workflow for re-engaging lapsed customers.

Expected Output

Create a Shopify Flow automation to win back inactive customers with personalized discount codes and timed email sequences.

Tips to Improve Results

Copy the prompt above
Open Shopify Sidekick in your Shopify admin
Paste the prompt and replace the bracketed placeholders with your details
Review Sidekick's response and apply the suggestions