Task IntentAutomation
Set Up Subscription Management
Build automated workflows for subscription product management including renewals, skips, cancellation prevention, and win-back flows.
What This Sidekick Query Does
Build automated workflows for subscription product management including renewals, skips, cancellation prevention, and win-back flows.
Prompts
Copy, adapt, and run this directly in Shopify Sidekick.
Create subscription management automations for my Shopify store:
Subscription Lifecycle Flows:
New Subscription Welcome:
Trigger: Subscription created
Day 0: Welcome email with subscription details, manage link
Day 3: Tips for getting the most from the product
Day 7: Ask for initial feedback
Upcoming Renewal:
Trigger: 3 days before renewal date
Email: “Your [Product] subscription renews in 3 days”
Include: order summary, update/skip/cancel links
Highlight: “Want to add anything? Get 10% off add-ons”
Failed Payment:
Trigger: Subscription payment fails
Attempt 1: Immediate email — “Payment failed, please update card”
Attempt 2: 3 days later — reminder with urgency
Attempt 3: 7 days — “Last chance before we pause your subscription”
Auto-pause after 3 failed attempts
Skip Request:
Allow customers to skip next delivery
Maximum 2 consecutive skips
After 2 skips: “We miss you! Here’s 20% off your next box”
Cancellation Prevention:
Trigger: Customer initiates cancellation
Offer alternatives: pause, skip, change frequency, swap products
If proceeding: exit survey (why are you leaving?)
Offer: “Stay and get 25% off your next 3 renewals”
Win-Back Flow:
7 days after cancellation: “We miss you” email
30 days: Special reactivation offer (30% off)
60 days: Final attempt with best offer
Provide email copy and Shopify Flow configurations for each.Expected Output
Build automated workflows for subscription product management including renewals, skips, cancellation prevention, and win-back flows.
Tips to Improve Results
Copy the prompt above
Open Shopify Sidekick in your Shopify admin
Paste the prompt and replace the bracketed placeholders with your details
Review Sidekick's response and apply the suggestions