Best Alternatives to Helpify24for Shopify (2026)

Commslayer offers a complete helpdesk solution with unlimited agents and tickets, potentially making it more scalable and cost-effective than a service-based support model. Its AI features, like spam comment hiding and suggested replies, can significantly boost support team efficiency.

Orka offers real-time live chat, which allows you to connect directly with store visitors to answer questions and boost engagement. If you want to offer that fast and direct customer support, but find it difficult to do with Helpify24, Orka may be the right choice.

Kustomer provides a holistic view of customer data and streamlines support across various channels. If you are looking for a CRM that can help you manage customer inquiries, orders, and feedback in one place, this may be a good choice.

lookfor provides an all-in-one AI chatbot that automates customer service tasks, like order tracking and updating order addresses. It allows for the creation of multiple AI agents that can resolve tickets without human intervention, which can save time and resources.

Herodesk is a simple and affordable helpdesk and live-chat tool that integrates with Shopify. If you are looking for a straightforward solution to organize your customer support and never miss a customer question, this may be a good choice.

If a common reason for needing support is order edits, Relocate+ can drastically reduce support requests by empowering customers to self-serve edit their order. This allows them to update addresses, products, or cancel orders directly without contacting support.

TBit automates customer conversations on WhatsApp and Instagram with an AI assistant that manages inventory and creates orders. If you want to streamline customer conversations on these platforms, this is a good option.

If you already use Zendesk, Vennie can automate support requests like address changes and cancellations directly within Shopify. This can save time and resources by automating repetitive tasks.

While the provided data is limited, this option suggests a focus on managing social media support. If Helpify24 doesn't adequately cover social channels, this could be a good supplement.

Notch offers a full-service customer support solution managed by AI and experts. If you want to offload your entire customer support operations and focus solely on business growth, Notch may be a good fit.