Best Alternatives to Shopify Inboxfor Shopify (2026)

While not a direct replacement for live chat, Metafields Guru helps you create a more informative and engaging storefront, potentially reducing customer inquiries. By easily managing and displaying metafields, you can provide customers with detailed product information and related data.

Chaty provides a single chat button that connects customers to your store through their preferred messaging app, including WhatsApp, Facebook Messenger, and more. This makes it easier for customers to reach out and get quick support.

HelpLab FAQ Page allows you to create customizable FAQ pages for your store and products. This can significantly reduce customer service inquiries by providing readily available answers to common questions, also integrating with the Shop app.

Moose offers a powerful AI chatbot that learns from your store's data (products, FAQs, Q&A) to provide 24/7 automated support, potentially reducing support tickets and improving response times. Its omnichannel inbox also allows you to manage chat, email, and social messages in one place.

Robo Calls is tailored for merchants in Pakistan using cash on delivery. It helps reduce bogus orders by automating order confirmation calls in Urdu or English, allowing customers to confirm or cancel their orders.

Commslayer offers a comprehensive helpdesk solution with a unified inbox, AI-drafted replies, and order management features. It stands out by offering unlimited agents and tickets, which can be a cost-effective option for growing businesses.

The available information does not provide enough detail to fully evaluate this app.

Whatsapp Marketing & Support provides AI-powered automation for WhatsApp, Instagram, and email. Focusing on commerce and support, it includes agent support, cart recovery, and order update features.

Robo Calls PK is another app tailored for Pakistani merchants to confirm orders via automated phone calls. It allows customers to confirm, cancel, or request a callback.

The available information does not provide enough detail to fully evaluate this app.