Best Alternatives to Trusted Help Center & FAQfor Shopify (2026)

AC - Questions & Answers (Askify) adds a Q&A section directly to product pages, allowing customers and your team to answer questions in real-time. It also boasts AI-generated answers, and multilingual support, potentially offering wider reach and faster responses than a solely manually-managed FAQ.

Asklo AI Assistant uses AI to automatically answer customer questions on product pages. This offers instant support and can reduce support tickets and calls, providing a more efficient alternative to manually updating FAQs.

While not an FAQ app, NotFoundBot improves user experience by redirecting users from broken links, potentially preventing frustration and lost sales. This indirectly supports customer satisfaction by ensuring they find the information they need.

HelpLab offers easy customization of FAQ themes to match your store's brand and style, along with seamless integration with the Shop app. It supports store FAQs and product FAQs while also ensuring Google rich snippets for SEO, similar to Trusted Help Center & FAQ but potentially with more user-friendly customization.

AMP: FAQ Page & Help Center HQ provides a quick and easy way to add a help center or FAQ page to your store. It includes insta-search and customer feedback collection on help articles, allowing for continuous improvement.

Moose offers an AI-powered chatbot that learns from your FAQs, products, and past Q&A, providing 24/7 automated support. It also integrates live chat, offering a more dynamic and interactive customer support experience than a static FAQ page.

While primarily a product reviews app, Rapid Reviews includes a Q&A feature, allowing customers to ask questions directly on product pages. This offers an alternative way to address customer concerns and build trust, with added benefits like photo and video reviews.

FAQ Page: Accordion+Help Center allows for seamless FAQ integration on any page without theme modifications. It includes a robust search feature and stunning themes, offering easy management and customization.

UserLoop helps gather customer feedback through surveys and quizzes. While not an FAQ app, surveys can proactively identify common questions and pain points, allowing merchants to improve their overall customer experience and FAQ content.

RetainIQ focuses on personalized email and SMS marketing, which can proactively address customer questions and provide support. Though not a direct FAQ replacement, it offers a proactive approach to customer engagement and retention by anticipating needs.