17TRACK Order Tracking vs Post & DHL Shipping (official)for Shopify (2026)
17TRACK Order Tracking and Post & DHL Shipping (official) both cater to Shopify merchants aiming to streamline order and shipping management. 17TRACK positions itself as a comprehensive solution encompassing order tracking, return management, and shipping analytics, targeting merchants looking to reduce WISMO (Where Is My Order) inquiries, automate returns, and improve logistics. Its strength lies in its wide range of features including branded tracking pages, automated notifications, dropshipping support, and self-service returns. Post & DHL Shipping (official), given its name, likely provides a more specialized service tightly integrated with Post & DHL shipping services. While specific features are not detailed in the data provided, its official status suggests a focus on reliability and potentially exclusive features for DHL and Post services. It might target merchants heavily reliant on these specific carriers. The core difference lies in 17TRACK's broader feature set and carrier-agnostic approach versus Post & DHL's potentially deeper integration with a single carrier network.
At a Glance
17TRACK Order Tracking
2,484 reviews
Post & DHL Shipping (official)
245 reviews
Detailed Overview
17TRACK Order Tracking
Order tracking and return management for merchants to reduce WISMO and drive more sales
Key Features
- Branded Tracking Page & EDD: Reduce WISMO and manage delivery expectations.
- Automated Email Notifications: Send shipping updates to build customer trust.
- Hide All China Info: Protect your brand with a one-click dropshipping mode.
- Self-service Returns: Automate return requests to retain revenue and save time.
- Shipping Analytics: Optimize carrier performance with data-driven insights.
Feature Comparison
| Rating | 4.9/5 | 4.6/5 |
Rating 17TRACK Order Tracking4.9/5 Post & DHL Shipping (official)4.6/5 | ||
| Reviews | 2484 | 245 |
Reviews 17TRACK Order Tracking2484 Post & DHL Shipping (official)245 | ||
| Key Functionality | Comprehensive order tracking, return automation, analytics | Official integration with Post & DHL shipping |
Key Functionality 17TRACK Order TrackingComprehensive order tracking, return automation, analytics Post & DHL Shipping (official)Official integration with Post & DHL shipping | ||
| Target Merchant | Merchants of all sizes; dropshippers | Merchants primarily using Post & DHL services |
Target Merchant 17TRACK Order TrackingMerchants of all sizes; dropshippers Post & DHL Shipping (official)Merchants primarily using Post & DHL services | ||
| Value Proposition | Reduce WISMO, boost sales, build customer loyalty | Reliable shipping integration, potentially exclusive DHL/Post features |
Value Proposition 17TRACK Order TrackingReduce WISMO, boost sales, build customer loyalty Post & DHL Shipping (official)Reliable shipping integration, potentially exclusive DHL/Post features | ||
| Dropshipping Support | Hide China origin info | Not specified |
Dropshipping Support 17TRACK Order TrackingHide China origin info Post & DHL Shipping (official)Not specified | ||
| Customer Support | 24/7 expert care | Not specified |
Customer Support 17TRACK Order Tracking24/7 expert care Post & DHL Shipping (official)Not specified | ||
| Returns Management | Self-service returns portal | Not specified |
Returns Management 17TRACK Order TrackingSelf-service returns portal Post & DHL Shipping (official)Not specified | ||
Our Verdict
For merchants seeking a comprehensive, carrier-agnostic solution to order tracking, returns, and shipping analytics, especially those involved in dropshipping, 17TRACK Order Tracking appears to be the stronger choice. The higher rating and significantly larger number of reviews suggest greater user satisfaction and widespread adoption. However, if a merchant's shipping is predominantly handled by Post & DHL and they prioritize seamless integration with those services, Post & DHL Shipping (official) might be preferred, despite the lower rating and fewer reviews, presuming its official status grants benefits that outweigh the other factors.
Common Questions
Which app is better for dropshipping?
17TRACK Order Tracking is specifically designed to support dropshipping with its 'Hide All China Info' feature.
Which app offers more comprehensive customer support?
17TRACK Order Tracking explicitly mentions 24/7 expert care. The level of customer support for Post & DHL Shipping (official) is not detailed.
Which app is easier to use?
Without user reviews directly comparing ease of use, it's difficult to say definitively. The higher rating and wider adoption of 17TRACK might suggest it is more user-friendly, but Post & DHL's official status could imply simpler, more streamlined integration for relevant users.
Does Post & DHL Shipping (official) handle returns?
The data doesn't specify whether Post & DHL Shipping (official) handles returns. 17TRACK Order Tracking offers a self-service returns portal.
Which app is better for multi-carrier tracking?
17TRACK Order Tracking is designed to handle multiple carriers, while Post & DHL Shipping (official) is primarily focused on Post & DHL services.
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