17TRACK Order Tracking vs Shopify Order Printerfor Shopify (2026)
17TRACK Order Tracking and Shopify Order Printer serve fundamentally different purposes for Shopify merchants in 2026. 17TRACK focuses on post-purchase order tracking, return management, and enhancing the customer experience through delivery updates and a branded tracking page. Its strengths lie in reducing 'Where Is My Order' (WISMO) inquiries, automating returns, and providing shipping analytics for logistics optimization. It particularly benefits merchants, especially dropshippers, looking to streamline customer communication and manage expectations effectively. Shopify Order Printer, on the other hand, is a pre-fulfillment tool designed to facilitate internal order processing. It allows merchants to customize and print documents like pick lists, packing slips, and invoices, aimed at reducing fulfillment time and improving operational efficiency. The key difference lies in their target functionality: customer-facing order tracking vs. internal order document generation. 17TRACK is for merchants who prioritize customer satisfaction, brand building through post-purchase communication, and efficient return handling. Shopify Order Printer is for merchants who need customizable documents for streamlined order fulfillment and internal organization. The significant difference in ratings (4.9 vs. 2.7) and number of reviews (2484 vs. 302) suggests a much higher level of satisfaction and broader adoption for 17TRACK, though the user bases are distinctly different.
At a Glance
17TRACK Order Tracking
2,484 reviews
Shopify Order Printer
302 reviews
Detailed Overview
17TRACK Order Tracking
Order tracking and return management for merchants to reduce WISMO and drive more sales
Key Features
- Branded Tracking Page & EDD: Reduce WISMO and manage delivery expectations.
- Automated Email Notifications: Send shipping updates to build customer trust.
- Hide All China Info: Protect your brand with a one-click dropshipping mode.
- Self-service Returns: Automate return requests to retain revenue and save time.
- Shipping Analytics: Optimize carrier performance with data-driven insights.
Shopify Order Printer
Customize and print pick lists, packing slips, invoices, and custom documents for your orders
Key Features
- Print order documents such as pick lists, invoices, packing slips, etc.
- Preview using real orders and print in bulk or one at a time
- Fully customize customer facing templates with HTML, CSS, and Liquid
- Simple pick list editor to select what fields to show and how they’re organized
- Print in bulk up to 50 orders without going into the app
Feature Comparison
| Rating | 4.9/5 | 2.7/5 |
Rating 17TRACK Order Tracking4.9/5 Shopify Order Printer2.7/5 | ||
| Reviews | 2484 | 302 |
Reviews 17TRACK Order Tracking2484 Shopify Order Printer302 | ||
| Primary Function | Order Tracking & Returns | Order Document Printing |
Primary Function 17TRACK Order TrackingOrder Tracking & Returns Shopify Order PrinterOrder Document Printing | ||
| Target User | Merchants focused on customer experience and dropshippers | Merchants focused on internal order fulfillment efficiency |
Target User 17TRACK Order TrackingMerchants focused on customer experience and dropshippers Shopify Order PrinterMerchants focused on internal order fulfillment efficiency | ||
| Key Features | Branded Tracking Page, Automated Notifications, Self-Service Returns | Customizable Pick Lists, Packing Slips, Invoices |
Key Features 17TRACK Order TrackingBranded Tracking Page, Automated Notifications, Self-Service Returns Shopify Order PrinterCustomizable Pick Lists, Packing Slips, Invoices | ||
| Ease of Use (Inferred) | Likely Easier setup, focuses on automation | Moderate. Requires HTML/CSS/Liquid for customization |
Ease of Use (Inferred) 17TRACK Order TrackingLikely Easier setup, focuses on automation Shopify Order PrinterModerate. Requires HTML/CSS/Liquid for customization | ||
| Value Proposition | Reduce WISMO, Increase Customer Loyalty, Optimize Logistics | Reduce Fulfillment Time, Improve Order Accuracy, Customizable Documents |
Value Proposition 17TRACK Order TrackingReduce WISMO, Increase Customer Loyalty, Optimize Logistics Shopify Order PrinterReduce Fulfillment Time, Improve Order Accuracy, Customizable Documents | ||
| Pricing | Likely Subscription-based (not explicitly stated) | Free |
Pricing 17TRACK Order TrackingLikely Subscription-based (not explicitly stated) Shopify Order PrinterFree | ||
Our Verdict
For merchants prioritizing customer satisfaction, automated communication, and efficient return handling, especially dropshippers needing to hide Chinese origin information, 17TRACK Order Tracking is the clear choice. Its higher rating and extensive user base suggest a superior experience. However, for merchants primarily concerned with streamlining their internal order fulfillment process and creating customized pick lists, packing slips, and invoices, Shopify Order Printer is a viable option, especially given its free availability. While its rating is lower, it directly addresses the need for customizable internal documentation. A merchant *could* use both, leveraging Shopify Order Printer for pre-fulfillment and 17TRACK for post-purchase.
Common Questions
Does 17TRACK help with order fulfillment?
While 17TRACK primarily focuses on *post*-fulfillment order tracking and delivery experience, its shipping analytics *can* indirectly help optimize fulfillment processes by identifying carrier performance issues.
Can I use Shopify Order Printer to track shipments?
No, Shopify Order Printer is designed for *printing* order-related documents, not for tracking shipments. You'll need a separate app like 17TRACK for that.
Which app is better for dropshippers?
17TRACK Order Tracking is significantly better for dropshippers, particularly due to its 'Hide All China Info' feature, which helps protect their brand.
Is either app useful for improving customer retention?
Yes, but in different ways. 17TRACK's branded tracking and automated notifications improve the customer experience, building trust and loyalty. Shopify Order Printer's accurate documentation and efficient fulfillment *contribute* to a positive experience, but less directly.
Do either of these apps integrate with POS systems?
The descriptions state that 17TRACK focuses on online orders. Shopify Order Printer explicitly states that customizing POS printer receipts is not supported.
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