17TRACK Order Tracking vs WebPlanex: GST Invoice Indiafor Shopify (2026)
17TRACK Order Tracking and WebPlanex: GST Invoice India cater to vastly different needs within the 'Orders' category on Shopify. 17TRACK focuses on post-purchase experience, addressing order tracking, returns management, and WISMO (Where Is My Order) inquiries. Its strengths lie in improving customer satisfaction and reducing support costs through automated notifications, branded tracking pages, and a self-service returns portal. In contrast, WebPlanex: GST Invoice India is designed for merchants in India requiring GST-compliant invoicing and reporting. It streamlines the invoice generation process directly within Shopify, eliminating the need for external software, and provides features specific to Indian tax regulations, such as multi-location fulfillment support with different GST numbers and e-invoice generation.
At a Glance
17TRACK Order Tracking
2,484 reviews
WebPlanex: GST Invoice India
405 reviews
Detailed Overview
17TRACK Order Tracking
Order tracking and return management for merchants to reduce WISMO and drive more sales
Key Features
- Branded Tracking Page & EDD: Reduce WISMO and manage delivery expectations.
- Automated Email Notifications: Send shipping updates to build customer trust.
- Hide All China Info: Protect your brand with a one-click dropshipping mode.
- Self-service Returns: Automate return requests to retain revenue and save time.
- Shipping Analytics: Optimize carrier performance with data-driven insights.
WebPlanex: GST Invoice India
Download GST-ready invoices. Get useful sales reports with all necessary data for GSTR-3B and GSTR-1
Key Features
- Generate Branded Invoices with your Store Logo,Legal Name, Address, Phone no etc
- Get useful sales reports with all necessary data for GSTR-3B and GSTR-1 returns.
- Multi Location fulfillment support with different GST numbers
- Get 4 different Invoice templates with own customization
- e-Invoice json generation facility. Create e-Invoice easily.
Feature Comparison
| Rating | 4.9/5 | 5/5 |
Rating 17TRACK Order Tracking4.9/5 WebPlanex: GST Invoice India5/5 | ||
| Reviews | 2484 | 405 |
Reviews 17TRACK Order Tracking2484 WebPlanex: GST Invoice India405 | ||
| Primary Focus | Order Tracking & Returns | GST Invoice Generation |
Primary Focus 17TRACK Order TrackingOrder Tracking & Returns WebPlanex: GST Invoice IndiaGST Invoice Generation | ||
| Target Market | Global merchants, especially dropshippers | Indian merchants needing GST compliance |
Target Market 17TRACK Order TrackingGlobal merchants, especially dropshippers WebPlanex: GST Invoice IndiaIndian merchants needing GST compliance | ||
| Key Feature 1 | Branded Tracking Page | GST-ready Invoice Generation |
Key Feature 1 17TRACK Order TrackingBranded Tracking Page WebPlanex: GST Invoice IndiaGST-ready Invoice Generation | ||
| Key Feature 2 | Self-Service Returns | GSTR-3B & GSTR-1 Sales Reports |
Key Feature 2 17TRACK Order TrackingSelf-Service Returns WebPlanex: GST Invoice IndiaGSTR-3B & GSTR-1 Sales Reports | ||
| Origin Information Hiding | Yes (for dropshipping) | No |
Origin Information Hiding 17TRACK Order TrackingYes (for dropshipping) WebPlanex: GST Invoice IndiaNo | ||
| Customer Notifications | Automated Shipping Updates | Automated Invoice Download Links |
Customer Notifications 17TRACK Order TrackingAutomated Shipping Updates WebPlanex: GST Invoice IndiaAutomated Invoice Download Links | ||
| Geographic Support | Global | India (GST specific) |
Geographic Support 17TRACK Order TrackingGlobal WebPlanex: GST Invoice IndiaIndia (GST specific) | ||
| Pricing Model | Likely tiered based on order volume/features | Likely tiered based on order volume/features |
Pricing Model 17TRACK Order TrackingLikely tiered based on order volume/features WebPlanex: GST Invoice IndiaLikely tiered based on order volume/features | ||
Our Verdict
The choice between 17TRACK Order Tracking and WebPlanex: GST Invoice India depends entirely on the merchant's needs. 17TRACK is the clear winner for merchants seeking to improve their post-purchase customer experience, reduce WISMO calls, and streamline returns, especially if they are involved in dropshipping. However, for Indian merchants navigating the complexities of GST compliance, WebPlanex: GST Invoice India is the superior solution, offering seamless invoice generation and reporting capabilities directly within Shopify. A non-Indian merchant would gain little from WebPlanex, and conversely, 17TRACK offers no GST functionality.
Common Questions
Can 17TRACK generate GST-compliant invoices for India?
No, 17TRACK focuses on order tracking and returns management and does not offer GST invoice generation or compliance features specific to India.
Can WebPlanex track orders and provide delivery estimates?
No, WebPlanex is designed for generating GST-ready invoices and providing sales reports. It doesn't offer order tracking or delivery estimate functionalities.
Is 17TRACK useful for dropshippers?
Yes, 17TRACK has a 'Hide All China Info' feature that is specifically designed for dropshippers to protect their brand by removing origin information.
Does WebPlanex support multiple GST numbers for different fulfillment locations?
Yes, WebPlanex supports multi-location fulfillment with different GST numbers, catering to businesses with inventory in various locations.
Which app is easier to integrate with my existing Shopify store?
Both apps are designed for Shopify and likely offer relatively easy integration. However, WebPlanex's value is limited to Indian merchants only and thus its ease of integration is irrelevant for non-Indian merchants. 17TRACK's setup complexity may depend on the desired level of customization for branded tracking pages and notification workflows.
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