Account Blocks, Ui Extensions vs Trusted Help Center & FAQfor Shopify (2026)
Account Blocks, Ui Extensions and Trusted Help Center & FAQ both aim to improve the customer experience on Shopify stores, but they tackle very different aspects. Account Blocks focuses on dynamic customization and functionality within key account-related pages like the account dashboard, order status, checkout, and thank you pages. It empowers merchants to add interactive elements like report a problem forms, order notes, and delivery instructions directly within these existing store sections. Its value proposition is to give customers a more personalized and communicative post-purchase experience, directly within the store's existing framework, with features like an announcement bar extension and trust badges. Trusted Help Center & FAQ, in contrast, focuses on creating and managing a comprehensive FAQ system and help center. It provides tools to build SEO-optimized FAQ pages, customize their appearance to match the store's branding, and integrate FAQs into product pages, collections, and other relevant areas. Its value proposition is to improve SEO, reduce customer support inquiries by providing readily available answers, and offer a highly customizable help resource for customers. The app provides a centralized location for answering customer inquiries and supports multiple languages.
At a Glance
Account Blocks, Ui Extensions
1 reviews
Trusted Help Center & FAQ
73 reviews
Detailed Overview
Account Blocks, Ui Extensions
Upgrade Account, Order, Thank you & Checkout blocks with dynamic extensions a Checkout extensibility
Key Features
- Announcement Bar Extension - Profile, Order Index, Order Status & Thank you page
- Report a problem, Make a request account block for their orders after purchase.
- Checkout Blocks: Social Media, Delivery Instruction, Trust Badges, Age Validator
- Order Note account block, Payment Icons & Trust Badges on checkout plus.
- Post-purchase FAQs for thank you page & Proof of Shipment on order status page
Trusted Help Center & FAQ
We help you to create SEO prepared FAQ pages for your store and a help center for your customers!
Key Features
- Create help center FAQ's that improve SEO, match your theme and your needs.
- Fully customize questions and answers with our easy to use admin dashboard.
- Static page that supports multiple language translations, product page FAQ's.
- Show FAQs in a separate page and your product, collection & any other pages.
- Admin is able to add images and videos to FAQ answers, format texts.
Feature Comparison
| Rating | 5/5 | 5/5 |
Rating Account Blocks, Ui Extensions5/5 Trusted Help Center & FAQ5/5 | ||
| Reviews | 1 | 73 |
Reviews Account Blocks, Ui Extensions1 Trusted Help Center & FAQ73 | ||
| Primary Function | Account Page & Checkout Customization | FAQ & Help Center Creation |
Primary Function Account Blocks, Ui ExtensionsAccount Page & Checkout Customization Trusted Help Center & FAQFAQ & Help Center Creation | ||
| Key Feature 1 | Dynamic Checkout Blocks | SEO Prepared FAQs |
Key Feature 1 Account Blocks, Ui ExtensionsDynamic Checkout Blocks Trusted Help Center & FAQSEO Prepared FAQs | ||
| Key Feature 2 | Post-Purchase Communication Features | Customizable FAQ Design |
Key Feature 2 Account Blocks, Ui ExtensionsPost-Purchase Communication Features Trusted Help Center & FAQCustomizable FAQ Design | ||
| Target Merchant | Merchants wanting deeper account page functionality | Merchants needing robust FAQ support and SEO benefits |
Target Merchant Account Blocks, Ui ExtensionsMerchants wanting deeper account page functionality Trusted Help Center & FAQMerchants needing robust FAQ support and SEO benefits | ||
| Ease of Use (Assumed) | Likely requires some theme knowledge for UI integration | Advertised as no-code and theme-independent |
Ease of Use (Assumed) Account Blocks, Ui ExtensionsLikely requires some theme knowledge for UI integration Trusted Help Center & FAQAdvertised as no-code and theme-independent | ||
| Value Proposition | Enhanced post-purchase experience and order communication | Improved SEO, customer self-service, and reduced support tickets |
Value Proposition Account Blocks, Ui ExtensionsEnhanced post-purchase experience and order communication Trusted Help Center & FAQImproved SEO, customer self-service, and reduced support tickets | ||
Our Verdict
For merchants looking to significantly enhance their customer's experience within the account, order status, checkout, and thank you pages with dynamic blocks and features, Account Blocks, Ui Extensions is likely the better choice. Its focus on interactive post-purchase communication and customizable blocks directly addresses customer engagement and information flow within the store's existing framework. However, the very low number of reviews should be carefully considered.
However, for merchants primarily concerned with building a strong knowledge base, improving SEO through FAQ content, and providing comprehensive self-service support, Trusted Help Center & FAQ is the superior option. Its focus on creating and managing a fully customizable FAQ system, integrating it across the store, and providing a user-friendly help center makes it ideal for reducing support inquiries and improving customer satisfaction through readily available information. The larger number of reviews inspires more confidence.
Common Questions
Which app is better for improving customer communication after a purchase?
Account Blocks, Ui Extensions is better suited as it allows customers to 'Report a Problem' or 'Make a Request' directly on their order pages.
Which app is more SEO-friendly?
Trusted Help Center & FAQ is designed with SEO in mind, explicitly creating SEO-prepared FAQ pages that can boost search engine rankings.
Which app is easier to set up without coding knowledge?
Trusted Help Center & FAQ advertises a no-code setup, whereas Account Blocks, UI Extensions might require some familiarity with theme customization for optimal UI integration.
Which app is better for displaying trust badges?
Account Blocks, Ui Extensions offers a feature for displaying trust badges on the checkout plus page, enhancing customer confidence during checkout.
Which app will help me create a dedicated help center?
Trusted Help Center & FAQ is designed to create a dedicated, fully customizable help center with organized FAQs.
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