Account Blocks, Ui Extensions vs UserLoop Surveys & Feedbackfor Shopify (2026)
Account Blocks, Ui Extensions and UserLoop Surveys & Feedback, while both receiving a 5/5 rating, cater to distinct needs within a Shopify store. Account Blocks focuses on enhancing the customer experience directly on the store's account, order, checkout, and thank you pages by offering customizable blocks and features like order notes, report a problem options, delivery instructions, trust badges, and even announcement bars. It essentially empowers merchants to provide more information and interaction points throughout the purchasing and post-purchase journey. UserLoop, on the other hand, concentrates on gathering customer feedback and utilizing it to drive growth through AI-powered surveys, quizzes, and video testimonials. The core difference lies in their functionality: Account Blocks modifies the storefront to provide enhanced customer-facing features, while UserLoop is primarily a feedback collection and analysis tool. Account Blocks is best for merchants looking to directly improve the customer experience on their store pages, offering immediate support and customization options. UserLoop is designed for merchants seeking to understand customer behavior, identify trends, and collect social proof to improve their products, services, and marketing strategies through data-driven insights gained from customer feedback.
At a Glance
Account Blocks, Ui Extensions
1 reviews
UserLoop Surveys & Feedback
23 reviews
Detailed Overview
Account Blocks, Ui Extensions
Upgrade Account, Order, Thank you & Checkout blocks with dynamic extensions a Checkout extensibility
Key Features
- Announcement Bar Extension - Profile, Order Index, Order Status & Thank you page
- Report a problem, Make a request account block for their orders after purchase.
- Checkout Blocks: Social Media, Delivery Instruction, Trust Badges, Age Validator
- Order Note account block, Payment Icons & Trust Badges on checkout plus.
- Post-purchase FAQs for thank you page & Proof of Shipment on order status page
UserLoop Surveys & Feedback
Turn customer feedback into growth with AI-powered surveys
Key Features
- All-in-one platform: surveys, quizzes, and video feedback together
- AI-powered analytics identify patterns and trends automatically
- Video responses from customers build trust and social proof
- Smart product quizzes guide shoppers to perfect purchases
- Multi-language support with automatic translation to 100+ languages
Feature Comparison
| Rating | 5/5 | 5/5 |
Rating Account Blocks, Ui Extensions5/5 UserLoop Surveys & Feedback5/5 | ||
| Reviews | 1 | 23 |
Reviews Account Blocks, Ui Extensions1 UserLoop Surveys & Feedback23 | ||
| Primary Function | Enhance store account & checkout pages with UI extensions. | Gather customer feedback via surveys, quizzes, & video testimonials. |
Primary Function Account Blocks, Ui ExtensionsEnhance store account & checkout pages with UI extensions. UserLoop Surveys & FeedbackGather customer feedback via surveys, quizzes, & video testimonials. | ||
| Key Features | Customizable account, order, checkout, and thank you page blocks (e.g., Order Notes, Delivery Instructions, Trust Badges). Announcement bar extension | AI-powered survey question generation and analytics, video feedback collection, product recommendation quizzes, multi-language support. |
Key Features Account Blocks, Ui ExtensionsCustomizable account, order, checkout, and thank you page blocks (e.g., Order Notes, Delivery Instructions, Trust Badges). Announcement bar extension UserLoop Surveys & FeedbackAI-powered survey question generation and analytics, video feedback collection, product recommendation quizzes, multi-language support. | ||
| Target Merchant | Merchants wanting direct control over store UI and customer interactions on specific pages. | Merchants prioritizing data-driven decision-making through customer insights and feedback analysis. |
Target Merchant Account Blocks, Ui ExtensionsMerchants wanting direct control over store UI and customer interactions on specific pages. UserLoop Surveys & FeedbackMerchants prioritizing data-driven decision-making through customer insights and feedback analysis. | ||
| Ease of Use (Inferred) | Potentially requires design knowledge for UI implementation. | Potentially easier setup with AI and pre-built templates, but learning curve for analytics understanding. |
Ease of Use (Inferred) Account Blocks, Ui ExtensionsPotentially requires design knowledge for UI implementation. UserLoop Surveys & FeedbackPotentially easier setup with AI and pre-built templates, but learning curve for analytics understanding. | ||
| Value Proposition | Improved on-page customer experience, increased engagement, and immediate support options. | Data-driven insights, improved products/services, increased sales through product recommendations, and authentic social proof. |
Value Proposition Account Blocks, Ui ExtensionsImproved on-page customer experience, increased engagement, and immediate support options. UserLoop Surveys & FeedbackData-driven insights, improved products/services, increased sales through product recommendations, and authentic social proof. | ||
| AI Integration | Not mentioned | AI-powered question writing and response analysis |
AI Integration Account Blocks, Ui ExtensionsNot mentioned UserLoop Surveys & FeedbackAI-powered question writing and response analysis | ||
Our Verdict
For Shopify merchants aiming to directly enhance their store's account, order, checkout, and thank you pages with customizable features and improved user interaction, Account Blocks, Ui Extensions is the more suitable choice. It empowers them to add helpful features like order notes, delivery instructions, and announcement bars directly onto their store. However, merchants focused on understanding customer behavior, gathering feedback to improve products/services, and leveraging social proof through video testimonials will find UserLoop Surveys & Feedback a more valuable investment. UserLoop provides tools for collecting, analyzing, and acting upon customer feedback to drive growth through AI-powered features and data-driven insights.
While both apps have 5/5 ratings, the higher number of reviews for UserLoop indicates broader adoption and potentially more real-world usage data to consider.
Common Questions
Which app is better for improving customer support?
Account Blocks can improve immediate support by providing options like 'Report a Problem' and contact buttons directly on the store pages. UserLoop provides indirect support by collecting feedback that can be used to improve the overall customer experience and proactively address issues.
Which app is more focused on increasing sales?
UserLoop is more directly focused on increasing sales through smart product quizzes and the use of video testimonials as social proof. Account Blocks can indirectly increase sales by improving the overall customer experience and reducing friction during the checkout process.
Does Account Blocks offer any feedback collection features?
Account Blocks allows for direct feedback through features like 'Report a Problem' and 'Order Special Request' blocks. However, it lacks the comprehensive survey and analysis capabilities of UserLoop.
Is UserLoop only useful for post-purchase feedback?
No, UserLoop can be used to collect feedback at various stages of the customer journey, including post-purchase, checkout, via link, email, or embedded on a page. It also offers product recommendation quizzes to engage customers before a purchase is made.
Which app is easier to customize for my brand?
Account Blocks focuses on UI customization of specific store pages, allowing for direct branding control. UserLoop, while offering branding options within surveys and quizzes, is primarily focused on feedback collection and analysis. Account Blocks might require more design skills, whereas UserLoop requires skill in understanding data analytics.
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