AE: Order Editing & Upsell and EZLabel: Australia Post Ship are both highly rated Shopify apps (5/5) designed to streamline order management, but they cater to entirely different aspects of the post-purchase experience. AE focuses on empowering customers with self-service order editing, reducing cancellations, and increasing average order value through post-purchase upsells. Its target audience is merchants who want to improve customer satisfaction and operational efficiency by giving buyers more control over their orders. EZLabel, on the other hand, specializes in automating the creation of Australia Post shipping labels, dramatically simplifying and speeding up the fulfillment process. EZLabel's core focus is on saving time for merchants using Australia Post's MyPost Business service. It streamlines label creation, fulfillment, and tracking in just two clicks. Its features cater to various shipping scenarios, including custom packaging, signature on delivery, international shipping, and partial fulfillments. While AE aims to improve the pre-shipment customer experience and boost revenue, EZLabel concentrates on optimizing the post-purchase fulfillment process. The 'Orders' category overlap highlights that both touch the order lifecycle, but at different points and with very different goals.
184 reviews
459 reviews
Reduce cancellations with self-service order edits and deliver a smoother post-purchase experience
Australia Post MyPost Business shipping labels made easy
| Rating | 5/5 | 5/5 |
Rating AE: Order Editing & Upsell5/5 EZLabel: Australia Post Ship5/5 | ||
| Reviews | 184 | 459 |
Reviews AE: Order Editing & Upsell184 EZLabel: Australia Post Ship459 | ||
| Core Functionality | Self-service order editing & upsells | Automated Australia Post shipping labels |
Core Functionality AE: Order Editing & UpsellSelf-service order editing & upsells EZLabel: Australia Post ShipAutomated Australia Post shipping labels | ||
| Primary Benefit | Reduced cancellations, increased AOV, improved CX | Time savings, simplified shipping process |
Primary Benefit AE: Order Editing & UpsellReduced cancellations, increased AOV, improved CX EZLabel: Australia Post ShipTime savings, simplified shipping process | ||
| Target Merchant | Businesses seeking to improve customer satisfaction and reduce support tickets | Australian businesses using Australia Post MyPost Business |
Target Merchant AE: Order Editing & UpsellBusinesses seeking to improve customer satisfaction and reduce support tickets EZLabel: Australia Post ShipAustralian businesses using Australia Post MyPost Business | ||
| Ease of Use (Inferred) | Potentially moderate setup due to customization options | Likely simple due to two-click functionality |
Ease of Use (Inferred) AE: Order Editing & UpsellPotentially moderate setup due to customization options EZLabel: Australia Post ShipLikely simple due to two-click functionality | ||
| Value Proposition | Customer retention & revenue growth through order control | Efficiency gains and reduced shipping errors |
Value Proposition AE: Order Editing & UpsellCustomer retention & revenue growth through order control EZLabel: Australia Post ShipEfficiency gains and reduced shipping errors | ||
| Integration | Shopify Flow, 3PL | Australia Post MyPost Business |
Integration AE: Order Editing & UpsellShopify Flow, 3PL EZLabel: Australia Post ShipAustralia Post MyPost Business | ||
Choosing between AE: Order Editing & Upsell and EZLabel: Australia Post Ship depends entirely on your business needs. If you're primarily concerned with providing a better post-purchase customer experience, reducing order cancellations, and increasing AOV, then AE: Order Editing & Upsell is the clear choice. Its features are designed to give customers control and encourage additional purchases.
However, if your primary pain point is the manual and time-consuming process of creating Australia Post shipping labels, especially if you're an Australian business using MyPost Business, EZLabel: Australia Post Ship is the superior solution. Its focus on automation and ease of use will significantly streamline your fulfillment process. There is no overlap in functionality; they solve completely different problems within the 'Orders' ecosystem.
Yes, it utilizes a Google-powered address validation service to ensure customers enter correct shipping addresses.
Yes, it supports both thermal label printers and standard laser printers.
The description mentions 3PL integration, implying integration with third-party logistics providers, which may handle shipping carrier integrations. However, there's no direct mention of direct carrier integrations in the description itself.
Yes, it supports both local and international shipping using standard or express shipping options.
Yes, it is fully compatible with both Shopify’s Legacy & New Customer Accounts.
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