AE: Order Editing & Upsell and MyGLS Professional, while both 5-star rated Shopify apps in the 'Orders' category, cater to vastly different needs. AE: Order Editing & Upsell focuses on enhancing the post-purchase experience for customers by enabling self-service order edits, reducing cancellations and support tickets, and driving upselling opportunities. It positions itself as a tool to retain revenue and improve customer satisfaction through order management and post-purchase interactions. MyGLS Professional, on the other hand, is a logistics-focused app tailored for merchants using GLS, especially those in Eastern Europe, to streamline their shipping processes. Its strength lies in unlimited GLS label creation, parcel shop integration, and automated order status tracking. The app aims to remove logistical limitations and improve efficiency in shipping operations with features such as parcel shop integration and COD fee handling. Therefore, the choice hinges on whether a merchant needs better order management and post-purchase experience (AE: Order Editing & Upsell) or GLS-specific shipping solutions (MyGLS Professional).
184 reviews
123 reviews
Reduce cancellations with self-service order edits and deliver a smoother post-purchase experience
Create Unlimited GLS labels without any limitation. (GLS Eastern Europe)
| Rating | 5/5 | 5/5 |
Rating AE: Order Editing & Upsell5/5 MyGLS Professional5/5 | ||
| Reviews | 184 | 123 |
Reviews AE: Order Editing & Upsell184 MyGLS Professional123 | ||
| Primary Function | Post-purchase order editing & upsell | GLS label creation & shipping management |
Primary Function AE: Order Editing & UpsellPost-purchase order editing & upsell MyGLS ProfessionalGLS label creation & shipping management | ||
| Target Merchant | Merchants seeking to reduce cancellations and improve customer satisfaction | Merchants using GLS shipping, especially in Eastern Europe |
Target Merchant AE: Order Editing & UpsellMerchants seeking to reduce cancellations and improve customer satisfaction MyGLS ProfessionalMerchants using GLS shipping, especially in Eastern Europe | ||
| Ease of Use | Likely Easy, focuses on customer self-service | Likely Easy, focuses on streamlined GLS integration |
Ease of Use AE: Order Editing & UpsellLikely Easy, focuses on customer self-service MyGLS ProfessionalLikely Easy, focuses on streamlined GLS integration | ||
| Value Proposition | Reduced cancellations, increased AOV, improved customer experience | Unlimited labels, parcel shop integration, shipping efficiency |
Value Proposition AE: Order Editing & UpsellReduced cancellations, increased AOV, improved customer experience MyGLS ProfessionalUnlimited labels, parcel shop integration, shipping efficiency | ||
| Key Feature Highlight | Self-serve order editing with address validation & upsells | Unlimited GLS label printing and parcel shop integration |
Key Feature Highlight AE: Order Editing & UpsellSelf-serve order editing with address validation & upsells MyGLS ProfessionalUnlimited GLS label printing and parcel shop integration | ||
| Integration | Shopify Flow | Parcelshop Map/ Checkout |
Integration AE: Order Editing & UpsellShopify Flow MyGLS ProfessionalParcelshop Map/ Checkout | ||
The choice between AE: Order Editing & Upsell and MyGLS Professional depends entirely on the merchant's needs. If a merchant struggles with order cancellations, wants to provide a better post-purchase experience, and increase average order value through upselling, AE: Order Editing & Upsell is the clear winner. Its integration with Shopify Flow further enhances its automation capabilities.
However, if a merchant primarily uses GLS for shipping, particularly in Eastern Europe, and needs a robust solution for creating unlimited labels, integrating parcel shops, and automating order status tracking, MyGLS Professional is the better option. The 'unlimited labels' feature is a significant advantage for high-volume shippers.
AE: Order Editing & Upsell is specifically designed to reduce customer support tickets by enabling self-service order editing. MyGLS Professional does not directly address customer support ticket reduction.
AE: Order Editing & Upsell includes post-purchase upsell offers during the edit process, aiming to increase AOV. MyGLS Professional does not directly focus on increasing AOV.
MyGLS Professional highlights country-specific solutions, particularly for Romanian zip codes, suggesting a focus on Eastern Europe. AE: Order Editing & Upsell is not geographically restricted.
AE: Order Editing & Upsell includes a Google-powered address validation service to ensure customers enter the correct address. MyGLS Professional primarily focuses on shipping and doesn't mention address validation except for specific country requirements (Romanian zip codes)
MyGLS Professional is exclusively focused on shipping logistics, specifically for GLS. AE: Order Editing & Upsell addresses a broader range of post-purchase experiences, including order editing and upselling, but doesn't offer shipping solutions.
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