Asklo AI Assistant | FAQs, Q&A vs HelpLab FAQ Page, Product FAQsfor Shopify (2026)
Asklo AI Assistant focuses on dynamically answering customer questions in real-time using AI on product pages, aiming to reduce support tickets and improve conversion rates. It provides a conversational AI experience, instantly addressing queries about product details, shipping, and policies. HelpLab FAQ Page, on the other hand, centers around creating comprehensive and customizable FAQ pages for the entire store or specific products. It prioritizes ease of use and brand consistency, offering theme integration and visual customization options. HelpLab leans towards merchants seeking to proactively address common questions through structured FAQ pages, focusing on SEO and aesthetic integration. Asklo is better suited for merchants who want to provide immediate, personalized support on product pages using AI, aiming for a dynamic, conversational experience that boosts sales and minimizes support workload. HelpLab also mentions integration with the Shop app, a unique selling point not mentioned by Asklo. The primary difference is the proactive (HelpLab's FAQ Pages) vs. Reactive (Asklo's AI Assistant) approach to answering questions.
At a Glance
Asklo AI Assistant | FAQs, Q&A
11 reviews
HelpLab FAQ Page, Product FAQs
220 reviews
Detailed Overview
Asklo AI Assistant | FAQs, Q&A
Resolve product questions, queries, and Q&A on product pages with Asklo AI assistant live chat
Key Features
- AI Assistant: Resolve product questions, FAQs, Q&A, queries with AI Assistant
- Multi Language: Asklo AI answers customers' questions in multiple languages
- Customizable: Add custom questions, FAQ, responses and refine the style and tone
- Engaging: Easily engage and convert shoppers directly from product pages
- Simplify Support: Cut down support calls and tickets by with AI responses
HelpLab FAQ Page, Product FAQs
Easily create FAQ page for your store or product FAQs to reduce your customer service time.
Key Features
- Fully customizable FAQ themes to match with your store brand & style.
- Allows creation of store FAQs & product FAQs in simplistic & seamless way.
- Default support for Google rich SEO snippets for your dedicated FAQ page.
- You can add photos/videos to your FAQs
- Supports multiple languages that your store supports!
Feature Comparison
| Rating | 5/5 | 5/5 |
Rating Asklo AI Assistant | FAQs, Q&A5/5 HelpLab FAQ Page, Product FAQs5/5 | ||
| Reviews | 11 | 220 |
Reviews Asklo AI Assistant | FAQs, Q&A11 HelpLab FAQ Page, Product FAQs220 | ||
| Primary Function | AI-powered live Q&A on product pages | Customizable FAQ pages for store and products |
Primary Function Asklo AI Assistant | FAQs, Q&AAI-powered live Q&A on product pages HelpLab FAQ Page, Product FAQsCustomizable FAQ pages for store and products | ||
| Key Benefit | Reduce support tickets, increase conversion rates | Reduce customer service time, improve SEO |
Key Benefit Asklo AI Assistant | FAQs, Q&AReduce support tickets, increase conversion rates HelpLab FAQ Page, Product FAQsReduce customer service time, improve SEO | ||
| Customization | Custom questions, responses, style and tone | Fully customizable themes, fonts, colors, styles |
Customization Asklo AI Assistant | FAQs, Q&ACustom questions, responses, style and tone HelpLab FAQ Page, Product FAQsFully customizable themes, fonts, colors, styles | ||
| Language Support | Multi-language AI responses | Supports multiple store languages |
Language Support Asklo AI Assistant | FAQs, Q&AMulti-language AI responses HelpLab FAQ Page, Product FAQsSupports multiple store languages | ||
| Support Approach | Reactive, AI-driven responses | Proactive, pre-defined answers |
Support Approach Asklo AI Assistant | FAQs, Q&AReactive, AI-driven responses HelpLab FAQ Page, Product FAQsProactive, pre-defined answers | ||
| Shop App Integration | Not Mentioned | Integrated |
Shop App Integration Asklo AI Assistant | FAQs, Q&ANot Mentioned HelpLab FAQ Page, Product FAQsIntegrated | ||
Our Verdict
For merchants seeking a dynamic, AI-driven solution to handle customer inquiries directly on product pages and minimize support workload, Asklo AI Assistant is the better choice. Its ability to provide instant, personalized responses in multiple languages can significantly enhance the customer experience and boost sales. However, given the relatively low number of reviews (11), merchants should carefully evaluate its performance and scalability.
On the other hand, HelpLab FAQ Page is ideal for merchants who prioritize building a comprehensive and visually appealing FAQ resource to proactively address common customer questions. Its ease of use, extensive customization options, and integration with the Shop app make it a strong choice for businesses looking to improve their brand consistency and SEO. The higher review count (220) suggests a more mature and widely adopted product.
Common Questions
Which app better reduces customer service workload?
Both apps aim to reduce customer service workload, but in different ways. Asklo does it through AI-powered responses, while HelpLab does it by providing comprehensive self-service FAQ resources. The better option depends on the volume and type of inquiries a store receives.
Which app is easier to set up and use?
HelpLab FAQ Page appears to be easier to set up and use, based on its description emphasizing ease of use and seamless theme integration. Asklo requires training the AI, which might involve more initial effort.
Which app is better for SEO?
HelpLab FAQ Page explicitly supports Google rich SEO snippets, which can improve search engine visibility. Asklo's impact on SEO is less clear from its description.
Which app is better for increasing sales conversion rates?
Asklo AI Assistant is explicitly designed to increase conversion rates by instantly answering customer questions on product pages. While HelpLab's FAQ pages can help, Asklo's real-time interaction is more directly aimed at boosting sales.
Which app offers better brand customization?
HelpLab FAQ Page offers more comprehensive brand customization options, allowing merchants to fully customize themes, fonts, colors, and styles to match their store's branding. Asklo offers some customization for style and tone, but not to the same extent.
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