BYG Post Purchase Survey App vs easy Google Customer Reviewsfor Shopify (2026)
BYG Post Purchase Survey App and easy Google Customer Reviews both fall under the 'Surveys' category on Shopify, but they serve distinctly different purposes. BYG Post Purchase Survey App is designed for in-depth, customizable, and AI-driven internal customer feedback analysis, focusing on areas like Net Promoter Score, buyer intent, and lifetime value tracking directly on the thank you page. It emphasizes customizability and actionable insights. easy Google Customer Reviews, on the other hand, prioritizes collecting verified Google reviews to enhance a store's credibility and visibility on Google's platforms, aiming to increase customer trust and drive sales through social proof. It automates the process of integrating with the Google Customer Reviews program. These apps appeal to different priorities. One wants to build a robust internal feedback loop, and the other a public one.
At a Glance
BYG Post Purchase Survey App
3 reviews
easy Google Customer Reviews
18 reviews
Detailed Overview
BYG Post Purchase Survey App
Post purchase surveys on Thank you page with custom rule, track LTV, AI analytics from user feedback
Key Features
- Post Purchase Surveys to Collect feedback Attribution instantly after checkout
- NPS Surveys to Track Customer Survey loyalty with Net Promoter Score questions
- Custom Survey Questions to Show targeted surveys based on order or customer data
- Survey Analytics Dashboard Filter, analyze, and export survey responses easily
- Question Stream Trigger follow-up questions based to know Customer Satisfaction
easy Google Customer Reviews
Adds Google Customer Reviews and Top Quality Store on Google widget to your store. No code required.
Key Features
- Google reviews help shoppers easily identify your site with the Google brand
- No coding required, setup google customer reviews within just a few clicks
- Collect google customer reviews via app block compatible post-purchase pages
Feature Comparison
| Rating | 5/5 | 5/5 |
Rating BYG Post Purchase Survey App5/5 easy Google Customer Reviews5/5 | ||
| Reviews | 3 | 18 |
Reviews BYG Post Purchase Survey App3 easy Google Customer Reviews18 | ||
| Focus | Internal customer insights and LTV | External Google reviews for social proof |
Focus BYG Post Purchase Survey AppInternal customer insights and LTV easy Google Customer ReviewsExternal Google reviews for social proof | ||
| Customization | Highly customizable surveys with conditional logic | Limited customization; focuses on Google's program |
Customization BYG Post Purchase Survey AppHighly customizable surveys with conditional logic easy Google Customer ReviewsLimited customization; focuses on Google's program | ||
| Analytics | AI-powered survey analytics and attribution tracking | Data available via Google Merchant Center |
Analytics BYG Post Purchase Survey AppAI-powered survey analytics and attribution tracking easy Google Customer ReviewsData available via Google Merchant Center | ||
| Ease of Use | Not explicitly stated, assumed moderate due to customization | Very easy; no coding required |
Ease of Use BYG Post Purchase Survey AppNot explicitly stated, assumed moderate due to customization easy Google Customer ReviewsVery easy; no coding required | ||
| Target Merchant | Merchants needing deep customer understanding and LTV tracking | Merchants prioritizing Google visibility and social proof |
Target Merchant BYG Post Purchase Survey AppMerchants needing deep customer understanding and LTV tracking easy Google Customer ReviewsMerchants prioritizing Google visibility and social proof | ||
| Integration | Shopify theme integration; works on thank you page | Google Merchant Center integration |
Integration BYG Post Purchase Survey AppShopify theme integration; works on thank you page easy Google Customer ReviewsGoogle Merchant Center integration | ||
Our Verdict
If you need detailed, actionable feedback for improving your store's customer experience and want insights into LTV and customer satisfaction using AI analytics, the BYG Post Purchase Survey App is the better choice. It's ideal for businesses committed to understanding their customers on a deeper level. However, if your priority is to build trust and visibility on Google by collecting verified customer reviews and displaying them prominently, easy Google Customer Reviews is the superior option. It’s perfect for businesses looking to leverage the power of Google for social proof and increased sales. It's important to note that the significant difference in review count suggests easy Google Customer Reviews has been used more extensively, implying a longer track record.
Common Questions
What type of data do these apps collect?
BYG Post Purchase Survey App collects responses to custom surveys, NPS scores, and attribution data. easy Google Customer Reviews collects customer reviews specifically for Google's platform.
Do these apps require coding knowledge?
BYG Post Purchase Survey App doesn't explicitly state coding requirements but implies a moderate level due to its customization options. easy Google Customer Reviews requires no coding.
Which app is better for increasing brand trust?
easy Google Customer Reviews is specifically designed to increase brand trust by collecting and displaying verified Google customer reviews.
Which app provides more in-depth customer insights?
BYG Post Purchase Survey App offers more in-depth customer insights through customizable surveys, AI analytics, and LTV tracking.
Can these apps be used together?
Yes, they can be used together. BYG Post Purchase Survey App can collect detailed internal feedback, while easy Google Customer Reviews gathers external reviews for Google. Using both provides a holistic understanding of customer perception.
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