Census: Customer Surveys vs Zigpoll Customer Surveysfor Shopify (2026)
Both Census: Customer Surveys and Zigpoll Customer Surveys are survey apps for Shopify merchants with a perfect 5/5 rating. However, Zigpoll distinguishes itself through a significantly larger number of reviews (417) compared to Census (23), suggesting wider adoption and a potentially more established track record. Zigpoll positions itself as a comprehensive survey solution covering post-purchase, pre-purchase, NPS, on-site, email, and SMS surveys, leveraging AI analytics for insights. It emphasizes ease of use with a no-code setup and seamless integration with the Shopify ecosystem. Census, with its limited data, is more difficult to assess thoroughly. Zigpoll's description points to a broader feature set, including advanced post-purchase surveys, customization options, abandoned checkout campaigns, Shopify customer and order dashboard integration, and compatibility with Shopify's Order Status and Thank You Page Checkout Extensions. This suggests Zigpoll targets merchants looking for a versatile, data-driven survey solution to optimize various aspects of their business, from marketing spend to conversion rates. It's also designed to assist merchants aiming for comprehensive insights from zero-party data using advanced tools.
At a Glance
Census: Customer Surveys
23 reviews
Zigpoll Customer Surveys
417 reviews
Detailed Overview
Zigpoll Customer Surveys
Post-purchase, pre-purchase, NPS, on-site, email and sms surveys. Tap insights with AI analytics.
Key Features
- Advanced post-purchase surveys that get quality responses. No coding required.
- Customize and translate every detail. Localize for multiple languages.
- Abandoned checkout campaigns. Uncover common pain points and recover carts.
- Connect survey responses to your Shopify customer and order dashboards.
- Compatible with Shopify's Order Status and Thank You Page Checkout Extensions
Feature Comparison
| Rating | 5/5 | 5/5 |
Rating Census: Customer Surveys5/5 Zigpoll Customer Surveys5/5 | ||
| Reviews | 23 | 417 |
Reviews Census: Customer Surveys23 Zigpoll Customer Surveys417 | ||
| Survey Types | Limited Data | Post-purchase, Pre-purchase, NPS, On-site, Email, SMS |
Survey Types Census: Customer SurveysLimited Data Zigpoll Customer SurveysPost-purchase, Pre-purchase, NPS, On-site, Email, SMS | ||
| AI Analytics | No Mention | Yes |
AI Analytics Census: Customer SurveysNo Mention Zigpoll Customer SurveysYes | ||
| Customization & Localization | Limited Data | Fully Customizable and Multilingual |
Customization & Localization Census: Customer SurveysLimited Data Zigpoll Customer SurveysFully Customizable and Multilingual | ||
| Integration | Limited Data | Shopify & Marketing Stack |
Integration Census: Customer SurveysLimited Data Zigpoll Customer SurveysShopify & Marketing Stack | ||
| Target Merchant | Unknown | Merchants needing comprehensive survey solutions and AI-powered insights |
Target Merchant Census: Customer SurveysUnknown Zigpoll Customer SurveysMerchants needing comprehensive survey solutions and AI-powered insights | ||
| Abandoned Checkout Recovery | No Mention | Yes |
Abandoned Checkout Recovery Census: Customer SurveysNo Mention Zigpoll Customer SurveysYes | ||
Our Verdict
Based on the available data, Zigpoll appears to be the more robust and versatile option. Its comprehensive feature set, including support for various survey types, AI analytics, and seamless integration, makes it suitable for Shopify merchants seeking in-depth customer insights and a data-driven approach to business optimization.
Census: Customer Surveys, with its limited data, is harder to recommend. It might be a viable option for very small businesses with basic survey needs and minimal reliance on data analytics, but more information is required to justify its selection over Zigpoll. The significantly lower number of reviews suggests a smaller user base and potentially less community support compared to Zigpoll.
Common Questions
Which app offers a wider range of survey delivery methods?
Zigpoll supports on-site, email, and SMS delivery, offering more flexibility compared to Census (data limited).
Does either app offer AI-powered analytics?
Only Zigpoll explicitly mentions leveraging AI analytics to gather insights from zero-party data.
Which app is better for a multilingual Shopify store?
Zigpoll states it is multilingual and fully customizable, making it a better choice for stores serving a global audience. No such statement available for Census.
Which app is easier to set up?
Zigpoll emphasizes a 'no-code setup in seconds', suggesting a simpler implementation process. Census' setup ease is unknown.
Which app is best for recovering abandoned carts?
Zigpoll specifically mentions 'Abandoned checkout campaigns' as a feature, while Census provides no information about this.
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