Best Alternatives to Census: Customer Surveysfor Shopify (2026)

Zigpoll directly competes with Census by offering extensive survey options, including post-purchase, pre-purchase, NPS, on-site, email, and SMS surveys. Its AI analytics, customizable multilingual surveys, and abandoned checkout campaigns provide a strong alternative for merchants seeking to deeply understand customer feedback.

Report Toaster offers extensive reporting and analytics capabilities, allowing merchants to create, schedule, and export custom reports. While not a dedicated survey app, it enables deep dives into customer data, leveraging metafields and tags to uncover insights relevant to survey analysis and business decisions.

Mipler focuses on comprehensive reporting and dashboarding, analyzing store performance using various data points. While not a direct survey replacement, its robust reporting capabilities, ability to use metafields/tags, and AI assistant for report creation can provide insights into customer behavior and preferences that might supplement or inform survey strategies.

EZ Exporter allows merchants to customize and automate data exports from their store. While not a survey tool itself, it can be used to export survey data (if stored within Shopify) for further analysis in external tools like spreadsheets or data visualization platforms.

This app focuses on tracking and attribution through pixels, not direct customer surveys. It might be relevant if you are using survey data in conjunction with ad performance data. Its server-side tracking and GDPR compliance are notable features.

Grapevine Surveys provides unlimited survey responses for a fixed price, making it an attractive alternative for merchants with high survey volume. It offers features such as attribution surveys, integrations with popular platforms, and powerful reporting to improve marketing decisions and customer experience.

Similar to the other pixel app, this is for tracking ad performance, not surveys. Its key strengths are conversion API implementation and real-time UTM attribution reporting.

RetentionX is an e-commerce growth OS that combines customer intelligence, tracking, attribution, and marketing automation. While not solely a survey app, it offers customer analytics, LTV calculations, and segmentation which can be leveraged alongside survey data for comprehensive customer understanding.

While not a general survey tool, Happy Birthday Emails focuses on building customer loyalty through personalized birthday emails and discounts. It might supplement survey data by providing insights into customer demographics and engagement.

SEA Post Purchase Survey App directly competes by offering fully customizable surveys and detailed reports, and targeting features. Its strengths lie in its customizability and ability to target specific customers based on various criteria.