Chaty: WhatsApp & Chat buttons vs Flair Product Badges + Labelsfor Shopify (2026)
Chaty: WhatsApp & Chat buttons and Flair Product Badges + Labels are both highly-rated Shopify apps (5/5) designed to enhance the customer experience, but they cater to fundamentally different needs. Chaty focuses on facilitating direct communication between merchants and customers through a variety of chat platforms and accessibility features. It aims to boost sales conversions and improve customer support by making it easy for customers to reach out through their preferred messaging apps. Flair, on the other hand, centers around visual merchandising, enabling merchants to highlight specific product attributes and promotions through the use of badges and labels.
At a Glance
Chaty: WhatsApp & Chat buttons
182 reviews
Flair Product Badges + Labels
227 reviews
Detailed Overview
Chaty: WhatsApp & Chat buttons
Chat on 20+ chat buttons: WhatsApp, Facebook Messenger, Viber, Line, Telegram, Instagram, phone, etc
Key Features
- Close sales via WhatsApp chat, Facebook Messenger, Line, Telegram, Viber, TikTok
- Let visitors reach you via their preferred chat apps including SMS & call button
- Customize chat widget's font, color, position, icons, & preset welcome messages
- Track & analyze customer interactions with your chat button via Google Analytics
- Show WhatsApp icon & chat buttons on mobile & desktop using triggers & targeting
Feature Comparison
| Rating | 5/5 | 5/5 |
Rating Chaty: WhatsApp & Chat buttons5/5 Flair Product Badges + Labels5/5 | ||
| Reviews | 182 | 227 |
Reviews Chaty: WhatsApp & Chat buttons182 Flair Product Badges + Labels227 | ||
| Core Functionality | Multi-channel chat support (WhatsApp, Messenger, etc.) | Product badges and labels |
Core Functionality Chaty: WhatsApp & Chat buttonsMulti-channel chat support (WhatsApp, Messenger, etc.) Flair Product Badges + LabelsProduct badges and labels | ||
| Primary Goal | Increase sales through direct customer communication and support | Improve product visibility and highlight promotions |
Primary Goal Chaty: WhatsApp & Chat buttonsIncrease sales through direct customer communication and support Flair Product Badges + LabelsImprove product visibility and highlight promotions | ||
| Target Merchant Type | Businesses prioritizing direct customer engagement and support | Businesses focusing on visual merchandising and product promotion |
Target Merchant Type Chaty: WhatsApp & Chat buttonsBusinesses prioritizing direct customer engagement and support Flair Product Badges + LabelsBusinesses focusing on visual merchandising and product promotion | ||
| Key Differentiator | Integration with 20+ chat platforms and accessibility features (call button, contact form) | No direct comparison provided in data, requires more info |
Key Differentiator Chaty: WhatsApp & Chat buttonsIntegration with 20+ chat platforms and accessibility features (call button, contact form) Flair Product Badges + LabelsNo direct comparison provided in data, requires more info | ||
| Ease of Use | Likely moderate, requires setting up multiple chat integrations | Likely simple, focuses on badge and label design/placement |
Ease of Use Chaty: WhatsApp & Chat buttonsLikely moderate, requires setting up multiple chat integrations Flair Product Badges + LabelsLikely simple, focuses on badge and label design/placement | ||
| Value Proposition | Enhanced customer support and increased sales conversions through direct messaging | Improved product discoverability and increased sales through visual highlighting |
Value Proposition Chaty: WhatsApp & Chat buttonsEnhanced customer support and increased sales conversions through direct messaging Flair Product Badges + LabelsImproved product discoverability and increased sales through visual highlighting | ||
Our Verdict
Choosing between Chaty and Flair depends entirely on your primary business goals. If your priority is fostering direct communication with customers, providing immediate support, and potentially closing sales through chat, Chaty is the clear winner. Its multi-channel support and accessibility features make it a powerful tool for customer engagement. Conversely, if your focus is on visually highlighting specific products, showcasing promotions, or improving product visibility, Flair is the more appropriate choice. It's designed to enhance the shopping experience through visual merchandising, not direct customer interaction.
Common Questions
Which app is better for increasing sales?
Both apps aim to increase sales, but through different means. Chaty aims to increase sales through direct engagement and immediate support, while Flair aims to increase sales by highlighting products and promotions, making them more attractive to buyers.
Which app is easier to set up and use?
Based on the descriptions, Flair is likely easier to set up and use. It focuses on product badges and labels, which are relatively straightforward to implement. Chaty requires configuring integrations with multiple chat platforms, which could be more complex.
Can I use both Chaty and Flair together?
Yes, the apps serve different purposes and can be used complementarily. Chaty handles communication and support, while Flair manages visual merchandising. There are no obvious conflicts.
Does Chaty offer features beyond just chat buttons?
Yes, Chaty also provides accessibility features like a contact form, phone button, and click-to-call widget.
Does Flair integrate with analytics?
The data provided does not indicate that Flair integrates with analytics.
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