Chaty: WhatsApp & Chat buttons vs Robo Calls PKfor Shopify (2026)
Chaty: WhatsApp & Chat buttons and Robo Calls PK, while both categorized under 'Chat' in the Shopify app store, serve drastically different purposes. Chaty positions itself as a comprehensive customer communication hub, enabling merchants to connect with customers through over 20 different chat platforms like WhatsApp, Facebook Messenger, and even SMS. Its strength lies in providing multiple communication channels and customization options to improve customer engagement and drive sales. Robo Calls PK, on the other hand, focuses on a very specific use case: automated order confirmation calls within Pakistan. Its value proposition is rooted in reducing order return ratios and confirming order authenticity through robocalls.
At a Glance
Chaty: WhatsApp & Chat buttons
182 reviews
Robo Calls PK
28 reviews
Detailed Overview
Chaty: WhatsApp & Chat buttons
Chat on 20+ chat buttons: WhatsApp, Facebook Messenger, Viber, Line, Telegram, Instagram, phone, etc
Key Features
- Close sales via WhatsApp chat, Facebook Messenger, Line, Telegram, Viber, TikTok
- Let visitors reach you via their preferred chat apps including SMS & call button
- Customize chat widget's font, color, position, icons, & preset welcome messages
- Track & analyze customer interactions with your chat button via Google Analytics
- Show WhatsApp icon & chat buttons on mobile & desktop using triggers & targeting
Robo Calls PK
Send automated order confirmation calls to your customers within Pakistan.
Key Features
- Reduce order return ratio.
- Arrange a follow-up call in case the initial call is unanswered.
- Set up break hours on follow-up calls.
- Customize voiceover with your brand name.
Feature Comparison
| Rating | 5/5 | 5/5 |
Rating Chaty: WhatsApp & Chat buttons5/5 Robo Calls PK5/5 | ||
| Reviews | 182 | 28 |
Reviews Chaty: WhatsApp & Chat buttons182 Robo Calls PK28 | ||
| Communication Channels | 20+ (WhatsApp, Messenger, etc.) | Automated Phone Calls (Pakistan only) |
Communication Channels Chaty: WhatsApp & Chat buttons20+ (WhatsApp, Messenger, etc.) Robo Calls PKAutomated Phone Calls (Pakistan only) | ||
| Primary Function | Live Chat & Customer Engagement | Order Confirmation & Verification |
Primary Function Chaty: WhatsApp & Chat buttonsLive Chat & Customer Engagement Robo Calls PKOrder Confirmation & Verification | ||
| Target Audience | Global Merchants Seeking Multi-Channel Communication | Merchants in Pakistan Seeking Order Verification |
Target Audience Chaty: WhatsApp & Chat buttonsGlobal Merchants Seeking Multi-Channel Communication Robo Calls PKMerchants in Pakistan Seeking Order Verification | ||
| Customization | High (Widget Appearance, Preset Messages) | Voiceover Customization |
Customization Chaty: WhatsApp & Chat buttonsHigh (Widget Appearance, Preset Messages) Robo Calls PKVoiceover Customization | ||
| Analytics | Google Analytics Integration | Implicit (Order Return Ratio Reduction) |
Analytics Chaty: WhatsApp & Chat buttonsGoogle Analytics Integration Robo Calls PKImplicit (Order Return Ratio Reduction) | ||
| Geographic Scope | Global | Pakistan Only |
Geographic Scope Chaty: WhatsApp & Chat buttonsGlobal Robo Calls PKPakistan Only | ||
Our Verdict
Choosing between Chaty: WhatsApp & Chat buttons and Robo Calls PK hinges entirely on your business needs and target market. If you're looking for a comprehensive chat solution to engage with customers across multiple platforms globally and provide customer support, Chaty is the clear choice. However, if your primary concern is verifying orders and reducing return rates specifically within Pakistan, then Robo Calls PK is a specialized solution that addresses that niche problem effectively. Chaty offers a broad approach to customer communication, while Robo Calls PK provides a focused solution for a specific market and purpose.
Common Questions
Can I use Chaty for automated order confirmations?
Chaty allows you to integrate with various messaging platforms, potentially enabling automated order confirmations through services like WhatsApp or SMS, but it doesn't have a built-in feature specifically for this. You'd need to configure this functionality using the available integrations.
Does Robo Calls PK support languages other than Urdu or English?
The app description doesn't explicitly mention support for other languages. You'd need to contact the developers to confirm if multilingual voiceovers are supported or planned for the future.
What kind of analytics does Chaty provide beyond Google Analytics integration?
The app description mentions tracking and analyzing customer interactions via Google Analytics, but it doesn't detail any specific analytics features within the app itself. Therefore, you'd rely on Google Analytics to interpret the customer interaction data.
Is Robo Calls PK compliant with international privacy regulations?
As the app is focused on Pakistan, compliance with international regulations such as GDPR may not be the primary focus. You should ensure that the app's data handling practices align with any relevant privacy laws applicable to your business and customers, even if they are located in Pakistan.
How easy is it to set up Chaty: WhatsApp & Chat buttons without coding knowledge?
Chaty is designed to be user-friendly with customization options that don't require coding knowledge. The description emphasizes ease of use in customizing the widget's appearance and setting up preset messages, implying a straightforward setup process.
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