Chaty: WhatsApp & Chat buttons vs Zotabox Social Sharing Buttonsfor Shopify (2026)
Chaty and Zotabox both aim to enhance customer engagement and sales conversion on Shopify stores, but they approach this with distinct focuses. Chaty emphasizes direct communication through a wide array of chat applications. It offers a consolidated chat widget linking to popular platforms like WhatsApp, Facebook Messenger, Telegram, and more, enabling immediate interaction. Its strength lies in its 'all-in-one' approach to live chat support and lead generation through personalized messaging. Conversely, Zotabox centers around bolstering social media presence by facilitating social sharing, following, and messaging across a vast selection of over 45 platforms. Zotabox's unique value proposition is helping merchants convert social media engagement into tangible website traffic and sales, emphasizing social proof and brand visibility.
At a Glance
Chaty: WhatsApp & Chat buttons
182 reviews
Zotabox Social Sharing Buttons
147 reviews
Detailed Overview
Chaty: WhatsApp & Chat buttons
Chat on 20+ chat buttons: WhatsApp, Facebook Messenger, Viber, Line, Telegram, Instagram, phone, etc
Key Features
- Close sales via WhatsApp chat, Facebook Messenger, Line, Telegram, Viber, TikTok
- Let visitors reach you via their preferred chat apps including SMS & call button
- Customize chat widget's font, color, position, icons, & preset welcome messages
- Track & analyze customer interactions with your chat button via Google Analytics
- Show WhatsApp icon & chat buttons on mobile & desktop using triggers & targeting
Zotabox Social Sharing Buttons
Encourage Visitors to Follow Your Social Platforms via 45+ Social Accounts - Boost Your Social Proof
Key Features
- 45+ social platforms supported: share, follow, and message buttons.
- Fully customize icon style, color, size, and placement to fit your brand.
- Choose from floating or embedded buttons across any page section.
- Mobile-responsive, fast-loading, and easy to set up with no coding.
- Live chat support (non-AI) to help you get results from day one.
Feature Comparison
| Rating | 5/5 | 5/5 |
Rating Chaty: WhatsApp & Chat buttons5/5 Zotabox Social Sharing Buttons5/5 | ||
| Reviews | 182 | 147 |
Reviews Chaty: WhatsApp & Chat buttons182 Zotabox Social Sharing Buttons147 | ||
| Primary Function | Live Chat Aggregator | Social Media Engagement |
Primary Function Chaty: WhatsApp & Chat buttonsLive Chat Aggregator Zotabox Social Sharing ButtonsSocial Media Engagement | ||
| Number of Platforms Supported | 20+ | 45+ |
Number of Platforms Supported Chaty: WhatsApp & Chat buttons20+ Zotabox Social Sharing Buttons45+ | ||
| Key Feature Emphasis | Direct Customer Communication | Social Media Growth & Traffic Generation |
Key Feature Emphasis Chaty: WhatsApp & Chat buttonsDirect Customer Communication Zotabox Social Sharing ButtonsSocial Media Growth & Traffic Generation | ||
| Support Focus | Improving Client Support | Getting Results From Day One |
Support Focus Chaty: WhatsApp & Chat buttonsImproving Client Support Zotabox Social Sharing ButtonsGetting Results From Day One | ||
| Customization Options | Font, Color, Position, Icons, Preset Messages | Icon Style, Color, Size, Placement |
Customization Options Chaty: WhatsApp & Chat buttonsFont, Color, Position, Icons, Preset Messages Zotabox Social Sharing ButtonsIcon Style, Color, Size, Placement | ||
| Analytics Integration | Google Analytics | Built-in Dashboard |
Analytics Integration Chaty: WhatsApp & Chat buttonsGoogle Analytics Zotabox Social Sharing ButtonsBuilt-in Dashboard | ||
Our Verdict
For merchants primarily focused on providing immediate customer support, generating leads through direct chat channels, and maximizing conversions via personalized real-time interactions, Chaty is the superior choice. Its wide array of chat integrations and customizable widget allows customers to contact businesses on their preferred platforms. Conversely, for merchants aiming to grow their social media presence, drive traffic from social channels, and leverage social proof to enhance credibility, Zotabox is the better option. It allows businesses to easily grow following and drive conversions on a variety of social media networks.
Common Questions
What types of integrations does Chaty offer that Zotabox doesn't?
Chaty specializes in live chat integrations like WhatsApp, Facebook Messenger, Viber, and Telegram. Zotabox focuses on a broader range of social media platforms for sharing and following, offering less depth in direct messaging integrations aside from basic WhatsApp and Messenger linking.
Does Zotabox provide direct live chat support like Chaty?
While both apps offer support, Chaty positions itself more as a direct live chat tool. Zotabox mentions live chat support for setting up and optimizing the app but doesn't focus on direct customer support integrations.
Which app offers better tracking and analytics capabilities?
Chaty utilizes Google Analytics for tracking customer interactions with the chat button, providing detailed insights into user behavior. Zotabox offers a built-in dashboard for tracking impressions, clicks, and traffic from social media buttons, offering a more focused analysis of social media performance.
Is either app difficult to set up and use?
Both apps emphasize ease of use and installation without coding. Zotabox specifically highlights 'real human support' for assistance, while Chaty emphasizes customizable presets and triggers for easy personalization.
Which app is more focused on mobile users?
Both apps are mobile-responsive, but Chaty highlights showing the WhatsApp icon and chat buttons specifically on mobile devices, potentially indicating a stronger focus on mobile-first engagement. Zotabox highlights mobile responsiveness, but doesn't necessarily indicate a priority towards mobile users.
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