In 2026, the choice between Cleero: Auto Payment Matching and Koin Cashback & Store Credit for Shopify merchants is stark. Cleero, an unrated and unreviewed app, focuses on automating payment matching. In contrast, Koin boasts a perfect 5/5 rating from 57 reviews and positions itself as a comprehensive retention and marketing tool by leveraging Shopify-native store credit. Koin focuses on increasing customer lifetime value through cashback and reward programs for various customer actions, while Cleero aims for accounting efficiency. Therefore, Koin is designed for merchants who want to increase sales by retaining customers, while Cleero targets those who seek to automate the process of reconciliation of payments. The key difference lies in their functionalities. Koin enables merchants to set cashback rates, manage store credit across D2C and B2B contexts, create automated reward programs using Shopify Flow, and track store credit usage. Cleero, on the other hand, provides no information regarding its use besides automating payment matching. Given that Koin has multiple positive reviews, and Cleero has none, it's reasonable to assume that Koin offers a more mature and reliable product, especially for merchants invested in customer retention and loyalty programs.
0 reviews
57 reviews
Use native Store Credit to set cashback and rewards for any customer action that drives retention.
| Rating | 0/5 | 5/5 |
Rating Cleero: Auto Payment Matching0/5 Koin Cashback & Store Credit5/5 | ||
| Reviews | 0 | 57 |
Reviews Cleero: Auto Payment Matching0 Koin Cashback & Store Credit57 | ||
| Primary Function | Auto Payment Matching | Cashback and Store Credit Rewards |
Primary Function Cleero: Auto Payment MatchingAuto Payment Matching Koin Cashback & Store CreditCashback and Store Credit Rewards | ||
| Target Merchant | Merchants needing payment reconciliation automation | Merchants focused on customer retention and loyalty |
Target Merchant Cleero: Auto Payment MatchingMerchants needing payment reconciliation automation Koin Cashback & Store CreditMerchants focused on customer retention and loyalty | ||
| Customer Segment Targeting | Not specified | D2C and B2B (Shopify Plus) |
Customer Segment Targeting Cleero: Auto Payment MatchingNot specified Koin Cashback & Store CreditD2C and B2B (Shopify Plus) | ||
| Automation Capabilities | Not specified | Pre-built Shopify Flow templates, custom workflows |
Automation Capabilities Cleero: Auto Payment MatchingNot specified Koin Cashback & Store CreditPre-built Shopify Flow templates, custom workflows | ||
| Value Proposition | Efficiency in payment reconciliation | Increased customer retention, repeat purchases, and profit margins |
Value Proposition Cleero: Auto Payment MatchingEfficiency in payment reconciliation Koin Cashback & Store CreditIncreased customer retention, repeat purchases, and profit margins | ||
| Reporting/Tracking | Not specified | Intuitive dashboard for store credit management |
Reporting/Tracking Cleero: Auto Payment MatchingNot specified Koin Cashback & Store CreditIntuitive dashboard for store credit management | ||
For merchants seeking a robust customer retention and reward system, Koin Cashback & Store Credit appears to be the significantly better choice, given its strong rating, positive reviews, and comprehensive feature set. It is designed for businesses, especially those on Shopify Plus catering to both D2C and B2B customers, to increase customer loyalty and boost sales.
Conversely, Cleero: Auto Payment Matching might be suitable for merchants specifically struggling with manual payment reconciliation, assuming the app functions as intended, although the absence of reviews makes it difficult to assess its reliability and effectiveness. If Cleero performs well in payment matching, it may be worth testing for stores that are not trying to increase sales via cashback rewards.
Koin Cashback & Store Credit is explicitly designed to increase customer retention through cashback rewards and store credit programs. Cleero does not offer any customer retention features.
Koin supports D2C and B2B company locations on Shopify Plus. There is no indication Cleero has any functionality for Shopify Plus merchants.
Koin offers automation via pre-built Shopify Flow templates and custom workflows for issuing store credit. It is not possible to assess the automation of Cleero, as the information isn't available.
There is a risk involved in choosing Cleero, as it has no reviews, meaning the app hasn't been widely tested. Koin has many positive reviews and, therefore, potentially less risk.
Koin allows seamless migration of existing loyalty points into store credit. Cleero does not mention any loyalty program migration features.
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