Closeby ‑ Store Locator and Omni Hub オムニチャネル会員連携アプリ cater to different needs within the 'Selling in person' category on Shopify. Closeby focuses on driving in-store sales by creating a highly customizable and visually appealing store locator, emphasizing brand consistency and ease of use for customers seeking physical store locations. Its strength lies in its design flexibility and integration with Google Sheets and Analytics, making it ideal for businesses prioritizing aesthetics and marketing insights related to store visits. Omni Hub, on the other hand, tackles omni-channel integration head-on by syncing customer data between Shopify and POS systems like Smaregi and Square. Its value proposition centers on unifying customer experiences and enabling features like shared loyalty programs and in-store pickup capabilities. The primary difference lies in their core functionality: Closeby guides online customers to physical stores, whereas Omni Hub creates a unified customer profile across both online and offline channels. Closeby is best suited for merchants needing an elegant store locator solution, while Omni Hub targets those wanting a comprehensive omni-channel experience with integrated customer data and loyalty programs. Both apps claim ease of use, though Omni Hub specifically mentions requiring minimal system knowledge for setup.
17 reviews
30 reviews
Drive in-store sales with quality, design, and customization worthy of your brand
「スマレジ」や「Square POS」等のPOSアプリと連携し、実店舗とオンラインストアで会員情報を統合できる顧客一元化アプリです。どのような事業者でも簡単にオムニチャネル化を実現できます。
| Rating | 4.7/5 | 5/5 |
Rating Closeby ‑ Store Locator4.7/5 Omni Hub オムニチャネル会員連携アプリ5/5 | ||
| Reviews | 17 | 30 |
Reviews Closeby ‑ Store Locator17 Omni Hub オムニチャネル会員連携アプリ30 | ||
| Core Functionality | Store Locator with Design Focus | Omni-channel Customer Data Integration |
Core Functionality Closeby ‑ Store LocatorStore Locator with Design Focus Omni Hub オムニチャネル会員連携アプリOmni-channel Customer Data Integration | ||
| Key Integration | Google Sheets, Google Analytics | Smaregi, Square POS |
Key Integration Closeby ‑ Store LocatorGoogle Sheets, Google Analytics Omni Hub オムニチャネル会員連携アプリSmaregi, Square POS | ||
| Target Merchant | Businesses prioritizing store locator design and marketing insights | Businesses prioritizing unified customer experience and loyalty programs across online and offline channels |
Target Merchant Closeby ‑ Store LocatorBusinesses prioritizing store locator design and marketing insights Omni Hub オムニチャネル会員連携アプリBusinesses prioritizing unified customer experience and loyalty programs across online and offline channels | ||
| Ease of Use Claim | Easy setup, no design or engineering experience required | Easy setup, minimal system knowledge required |
Ease of Use Claim Closeby ‑ Store LocatorEasy setup, no design or engineering experience required Omni Hub オムニチャネル会員連携アプリEasy setup, minimal system knowledge required | ||
| Value Proposition | Drive in-store sales with a beautifully designed store locator. | Unify customer data and create seamless omni-channel experiences. |
Value Proposition Closeby ‑ Store LocatorDrive in-store sales with a beautifully designed store locator. Omni Hub オムニチャネル会員連携アプリUnify customer data and create seamless omni-channel experiences. | ||
| Customization Focus | Extensive design customization with 50+ settings | Customization through integrated POS loyalty and barcode features. |
Customization Focus Closeby ‑ Store LocatorExtensive design customization with 50+ settings Omni Hub オムニチャネル会員連携アプリCustomization through integrated POS loyalty and barcode features. | ||
If your primary goal is to enhance the online-to-offline customer journey by providing a visually appealing and informative store locator, Closeby is the superior choice. Its extensive customization options and integration with analytics tools allow you to tailor the locator to your brand and track its effectiveness. However, if you are seeking a comprehensive omni-channel solution that unifies customer data between your online store and physical POS systems, enabling features like shared loyalty programs and in-store pickup, Omni Hub is the clear winner. The higher rating and review count also suggest stronger customer satisfaction with its specific functionality.
Merchants using Smaregi or Square POS systems should strongly consider Omni Hub for its seamless integration. If POS integration is not a priority and the need is purely for a customizable store locator, Closeby offers a more focused solution.
Both apps claim ease of setup. Closeby emphasizes no design or engineering experience needed, focusing on design customization. Omni Hub mentions minimal system knowledge is required, suggesting a focus on data integration.
Closeby, with its Google Analytics integration, is better suited for tracking how online searches translate to in-store visits. Omni Hub focuses on capturing sales data within the POS and syncing it back to Shopify, rather than tracking the initial referral.
Potentially, but it might be redundant. Closeby provides the store locator functionality, while Omni Hub manages the customer data and loyalty aspects. If you don't need customer data unification and only want a store locator, Closeby is sufficient. If you are looking for an Omni Channel approach then Omni Hub is the go to solution.
Both apps could be suitable depending on the specific needs. Closeby's configurability might be beneficial for managing a large number of locations with different attributes. Omni Hub would be beneficial if the enterprise is using the POS's it integrates with.
Only Omni Hub mentions store inventory being displayed on the online store. Closeby does not advertise inventory management capabilities.
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