CONSIO - Phone Call & AI Voice vs Instafeed ‑ Instagram Feedsfor Shopify (2026)
CONSIO - Phone Call & AI Voice and Instafeed ‑ Instagram Feeds are two Shopify apps catering to vastly different needs within the e-commerce landscape. CONSIO positions itself as an AI-powered communication platform, aiming to convert phone and SMS interactions into revenue through AI-driven voice support, outbound campaigns, and integrated customer context from Shopify and other platforms like Klaviyo. Instafeed, on the other hand, focuses on leveraging social proof by integrating Instagram and TikTok feeds directly into the Shopify store, allowing for shoppable posts and enhanced customer engagement through visual content. CONSIO aims at merchants needing improved customer support and outbound marketing capabilities, while Instafeed targets those seeking to increase conversion rates through social media integration. While both aim to 'sell online' via different tactics, their functionalities don't directly overlap.
At a Glance
CONSIO - Phone Call & AI Voice
29 reviews
Instafeed ‑ Instagram Feeds
34 reviews
Detailed Overview
CONSIO - Phone Call & AI Voice
Consio is a Shopify-native AI phone and messaging platform built for ecommerce brands. It helps merchants turn phone conversations into measurable revenue by combining inbound AI voice support, outbound calling campaigns, and SMS inside one unified workspace.
Key Features
- Inbound AI Voice 24/7 + AI IVR: answers, qualifies, routes high-intent calls
- Outbound power dialer runs segmented campaigns; auto-drops voicemails, at scale
- All-in-one Phone Hub: AI + human calls, SMS, live monitoring, Shopify ROI
- Call top segments from Klaviyo & Shopify: VIPs, abandoned checkouts, in minutes
- AI SMS follows up instantly with tracking links, product info, or order updates
Instafeed ‑ Instagram Feeds
Boost sales with Instafeed, TikTok Feeds, Shoppable Videos, Shoppable Reels,Instagram gallery, UGC
Key Features
- Display Social Media Feed: Showcase Instagram and TikTok feeds, quick and easy.
- Setup Widget: Instagram gallery to match your store's concept and aesthetic
- Shoppable: Attaching product tags to create unique shoppable social media posts
- Analytics: In-depth tracking and analysis of your web store's performance.
Feature Comparison
| Rating | 4.8/5 | 5/5 |
Rating CONSIO - Phone Call & AI Voice4.8/5 Instafeed ‑ Instagram Feeds5/5 | ||
| Reviews | 29 | 34 |
Reviews CONSIO - Phone Call & AI Voice29 Instafeed ‑ Instagram Feeds34 | ||
| Core Functionality | AI-powered phone & SMS communication | Social media feed integration |
Core Functionality CONSIO - Phone Call & AI VoiceAI-powered phone & SMS communication Instafeed ‑ Instagram FeedsSocial media feed integration | ||
| Target Merchant | Merchants needing enhanced customer support and outbound marketing capabilities | Merchants wanting to boost conversions with social proof and user-generated content |
Target Merchant CONSIO - Phone Call & AI VoiceMerchants needing enhanced customer support and outbound marketing capabilities Instafeed ‑ Instagram FeedsMerchants wanting to boost conversions with social proof and user-generated content | ||
| Key Feature 1 | Inbound AI Voice 24/7 + AI IVR | Display Social Media Feed: Showcase Instagram and TikTok feeds |
Key Feature 1 CONSIO - Phone Call & AI VoiceInbound AI Voice 24/7 + AI IVR Instafeed ‑ Instagram FeedsDisplay Social Media Feed: Showcase Instagram and TikTok feeds | ||
| Key Feature 2 | Outbound power dialer runs segmented campaigns | Shoppable: Attaching product tags to create unique shoppable social media posts |
Key Feature 2 CONSIO - Phone Call & AI VoiceOutbound power dialer runs segmented campaigns Instafeed ‑ Instagram FeedsShoppable: Attaching product tags to create unique shoppable social media posts | ||
| Value Proposition | Turn phone conversations into measurable revenue | Boost sales with social proof and visual content |
Value Proposition CONSIO - Phone Call & AI VoiceTurn phone conversations into measurable revenue Instafeed ‑ Instagram FeedsBoost sales with social proof and visual content | ||
| Integrations | Klaviyo, Zendesk, Gorgias, Kustomer, Richpanel | Instagram, TikTok |
Integrations CONSIO - Phone Call & AI VoiceKlaviyo, Zendesk, Gorgias, Kustomer, Richpanel Instafeed ‑ Instagram FeedsInstagram, TikTok | ||
Our Verdict
For merchants struggling with high call volumes or seeking to proactively engage customers through outbound calling campaigns, CONSIO - Phone Call & AI Voice offers a compelling solution. The AI-driven features and integrations with CRM and marketing automation platforms can streamline communication and improve conversion rates. Conversely, for merchants with a strong social media presence and a desire to leverage user-generated content and visual marketing, Instafeed ‑ Instagram Feeds is the clear choice. By showcasing Instagram and TikTok feeds directly on the store, merchants can build trust, increase engagement, and drive sales through shoppable posts. The choice depends heavily on the merchant's existing strategies and priorities.
Common Questions
Which app is easier to set up and use?
Based on the descriptions, Instafeed likely offers a simpler setup due to its focus on social media integration. CONSIO's AI-driven features and integrations with various platforms might require more configuration.
Which app provides better ROI tracking?
CONSIO explicitly mentions tying conversations to Shopify orders and tracking ROI, suggesting stronger built-in tracking capabilities compared to Instafeed.
Which app is better for small businesses?
Instafeed can be a better starting point for small businesses as it is easier to set up and start showing social proof to boost sales. CONSIO's AI features might be more beneficial once they have high volumes of calls.
Which app is better for large enterprises?
CONSIO, with its integrations with multiple CRMs and platforms like Klaviyo, is better suited for large businesses that are concerned with automation.
Does Instafeed collect user's phone numbers?
The description of Instafeed does not mention phone number collection. CONSIO is the one that uses phone number for outbound marketing.
Which app offers better customer support?
The data provided does not give enough information to determine which app offers better customer support.
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