DingAI – Surveys That Sell vs FormCRM AI Custom Form Builderfor Shopify (2026)
DingAI – Surveys That Sell and FormCRM AI Custom Form Builder both aim to enhance the Shopify experience using AI, but target fundamentally different aspects of a store. DingAI focuses on leveraging AI-powered chatbots and real-time interaction to directly drive sales. Its strength lies in immediate customer engagement and guiding shoppers towards purchase. The description suggests a user-friendly AI chat experience tailored for sales conversion. It appears best suited for merchants actively seeking to boost sales through personalized, AI-driven interactions. FormCRM, in contrast, positions itself as a comprehensive custom form builder. It prioritizes collecting various types of data through highly customizable forms. FormCRM excels in building diverse forms, from contact and registration to wholesale and multi-step forms, including advanced features like conditional logic and integrations with popular marketing and CRM platforms. While DingAI aims to directly convert existing visitors into paying customers through dynamic AI chat, FormCRM focuses on data acquisition, organization, and integration within existing marketing workflows. It would appeal more to merchants who need flexible data collection tools for marketing, customer service, and operational efficiency, alongside integrations for streamlining marketing automation and customer relationship management.
At a Glance
DingAI – Surveys That Sell
63 reviews
FormCRM AI Custom Form Builder
7 reviews
Detailed Overview
DingAI – Surveys That Sell
AI agent with built in chatbot and AI chat to drive more sales in real time visitors interaction
Key Features
- AI agent that enables real time AI chat with visitors to drive purchase decision
- Built in chatbot that communicates with shoppers through smart AI chat
- AI chat bot that guides visitors from product interest to checkout
- AI agent and chatbot working together to reduce friction and sell more
- Sales focused AI chat powered by an advanced AI agent and chatbot
FormCRM AI Custom Form Builder
Build any custom form with AI form builder, from a contact form to fully custom forms, in seconds
Key Features
- Build customer registration form, contact form, wholesale form & any custom form
- Create forms using a easy drag-and-drop interface with image/file uploads option
- Craft multistep forms with multilingual support and conditional logic
- Enable auto-response, admin notifications, submission limit and domain blocking
- Integrate with Shopify customers, Mailchimp, Klaviyo, HubSpot, Slack, Zoho etc.
Feature Comparison
| Rating | 5/5 | 5/5 |
Rating DingAI – Surveys That Sell5/5 FormCRM AI Custom Form Builder5/5 | ||
| Reviews | 63 | 7 |
Reviews DingAI – Surveys That Sell63 FormCRM AI Custom Form Builder7 | ||
| Core Functionality | AI-powered Sales Chatbot | AI-powered Custom Form Builder |
Core Functionality DingAI – Surveys That SellAI-powered Sales Chatbot FormCRM AI Custom Form BuilderAI-powered Custom Form Builder | ||
| Primary Goal | Increase Sales through Real-time Interaction | Collect Data and Integrate with Marketing Tools |
Primary Goal DingAI – Surveys That SellIncrease Sales through Real-time Interaction FormCRM AI Custom Form BuilderCollect Data and Integrate with Marketing Tools | ||
| Target Merchant | Merchants focused on immediate sales conversion | Merchants focused on data collection and marketing automation |
Target Merchant DingAI – Surveys That SellMerchants focused on immediate sales conversion FormCRM AI Custom Form BuilderMerchants focused on data collection and marketing automation | ||
| Key Features | AI agent, Chatbot, Real-time interaction | Drag-and-drop form builder, Multistep forms, Integrations |
Key Features DingAI – Surveys That SellAI agent, Chatbot, Real-time interaction FormCRM AI Custom Form BuilderDrag-and-drop form builder, Multistep forms, Integrations | ||
| Ease of Use Focus | Simple and consistent AI chat experiences | Easy drag-and-drop interface with image/file uploads |
Ease of Use Focus DingAI – Surveys That SellSimple and consistent AI chat experiences FormCRM AI Custom Form BuilderEasy drag-and-drop interface with image/file uploads | ||
| Value Proposition | Turn visitors into customers with AI-driven conversations | Build any custom form you need and integrate with your favorite tools |
Value Proposition DingAI – Surveys That SellTurn visitors into customers with AI-driven conversations FormCRM AI Custom Form BuilderBuild any custom form you need and integrate with your favorite tools | ||
Our Verdict
For merchants whose primary goal is to actively engage with website visitors and convert them into paying customers through real-time interaction, DingAI – Surveys That Sell is the more suitable option. Its focus on AI-powered chatbots and sales-oriented conversations makes it a potentially valuable tool for increasing conversion rates. However, the lower number of reviews (7) for FormCRM AI Custom Form Builder doesn't necessarily indicate lower quality, but instead indicates a potentially newer or niche product, but suggests taking into consideration that the sample size of users and reviews is far smaller than DingAI.
If the focus is on gathering customer data, building sophisticated forms for various purposes (newsletter sign-ups, wholesale applications, etc.), and integrating that data with marketing and CRM tools, then FormCRM AI Custom Form Builder is the better choice. Its extensive form building capabilities, integration options, and conditional logic features provide a more versatile platform for data collection and management.
Common Questions
Which app is easier to set up and use?
Based on the descriptions, DingAI seems to prioritize simplicity and a consistent AI chat experience, suggesting potentially easier initial setup for basic chatbot functionality. However, FormCRM’s drag-and-drop interface might offer more visual intuitiveness for building complex forms.
Which app offers better ROI for a small business?
The better ROI depends on the business's specific needs. If the business prioritizes immediate sales increases through direct customer interaction, DingAI may provide a faster return. If the business needs comprehensive data collection and marketing integration, FormCRM is likely to be more valuable long-term.
Can both apps be used together effectively?
Potentially, yes. A business could use FormCRM to collect initial customer data and then use DingAI to engage those customers with personalized AI chat to drive sales. However, this would require careful integration and management of the customer data collected by FormCRM.
Which app offers better customer support?
The provided data does not offer information on customer support quality for either app. It would be beneficial to check the app stores descriptions for customer support information or reviews that mention customer support experiences.
Which app would be better for collecting post-purchase feedback?
FormCRM would likely be the better option for collecting post-purchase feedback, allowing you to create fully customized surveys with different question types, conditional logic, and integrations with email marketing platforms for automated follow-ups. While DingAI has 'Surveys' in the name, its focus appears more on pre-purchase sales interactions.
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