DingAI – Surveys That Sell vs Gojiberry Survey & Feedbackfor Shopify (2026)
DingAI – Surveys That Sell and Gojiberry Survey & Feedback represent distinct approaches to engaging with customers. DingAI positions itself as a sales-focused AI agent with a built-in chatbot, aiming to drive purchases through real-time AI chat interactions. Its strength lies in leveraging AI to guide visitors towards checkout. The target audience appears to be merchants prioritizing immediate sales conversion through personalized interactions. Gojiberry, on the other hand, focuses on gathering customer feedback via surveys for marketing and product development. Its value proposition centers on ease of use and actionable insights derived from survey data. The primary difference lies in their core function: DingAI is a sales-oriented chatbot with survey capabilities seemingly integrated, while Gojiberry is fundamentally a survey platform that facilitates data collection for improved marketing and understanding customer origins and needs. Gojiberry's emphasis on pre- and post-purchase surveys, integration with marketing channels (email, product inserts, SNS), and advanced segmentation features highlight its focus on long-term customer understanding. DingAI aims to close sales right now, while Gojiberry aims to grow sales over time with data collection and understanding.
At a Glance
DingAI – Surveys That Sell
63 reviews
Gojiberry Survey & Feedback
28 reviews
Detailed Overview
DingAI – Surveys That Sell
AI agent with built in chatbot and AI chat to drive more sales in real time visitors interaction
Key Features
- AI agent that enables real time AI chat with visitors to drive purchase decision
- Built in chatbot that communicates with shoppers through smart AI chat
- AI chat bot that guides visitors from product interest to checkout
- AI agent and chatbot working together to reduce friction and sell more
- Sales focused AI chat powered by an advanced AI agent and chatbot
Gojiberry Survey & Feedback
Scale ads & marketing with pre-purchase & post-purchase surveys for emails, product inserts, & SNS.
Key Features
- 1 minute no code setup with easy templates, even on mobile devices
- Display pre-purchase survey pop-up, and send surveys using link/QR code
- Full customization for brand, language localization, images, coupons & points
- Analytics dashboard: Results connected to customer data with CSV download option
- Advanced features: Target customer segments & set conditional survey logic
Feature Comparison
| Rating | 5/5 | 5/5 |
Rating DingAI – Surveys That Sell5/5 Gojiberry Survey & Feedback5/5 | ||
| Reviews | 63 | 28 |
Reviews DingAI – Surveys That Sell63 Gojiberry Survey & Feedback28 | ||
| Primary Function | AI-powered sales chatbot with surveys | Survey platform for marketing and feedback |
Primary Function DingAI – Surveys That SellAI-powered sales chatbot with surveys Gojiberry Survey & FeedbackSurvey platform for marketing and feedback | ||
| Key Feature Highlight | Real-time AI chat to drive sales | Easy survey creation and distribution via multiple channels |
Key Feature Highlight DingAI – Surveys That SellReal-time AI chat to drive sales Gojiberry Survey & FeedbackEasy survey creation and distribution via multiple channels | ||
| Target Merchant | Merchants focused on immediate sales conversion | Merchants focused on data-driven marketing and product development |
Target Merchant DingAI – Surveys That SellMerchants focused on immediate sales conversion Gojiberry Survey & FeedbackMerchants focused on data-driven marketing and product development | ||
| Ease of Use | Implied ease of use via 'simple and consistent' AI chat | Explicitly states '1 minute no code setup' |
Ease of Use DingAI – Surveys That SellImplied ease of use via 'simple and consistent' AI chat Gojiberry Survey & FeedbackExplicitly states '1 minute no code setup' | ||
| Value Proposition | Increased sales through AI-driven customer interaction | Actionable customer insights to improve marketing and product strategy |
Value Proposition DingAI – Surveys That SellIncreased sales through AI-driven customer interaction Gojiberry Survey & FeedbackActionable customer insights to improve marketing and product strategy | ||
| Shopify Extensibility | Not Mentioned | Supports Shopify Extensibility |
Shopify Extensibility DingAI – Surveys That SellNot Mentioned Gojiberry Survey & FeedbackSupports Shopify Extensibility | ||
Our Verdict
For merchants primarily seeking immediate sales boosts through personalized AI interactions, DingAI is the more suitable option. Its focus on guiding visitors to purchase decisions via AI chat makes it a strong choice for those prioritizing conversion rate optimization. However, for merchants prioritizing data collection, customer insights, and long-term marketing strategy, Gojiberry Survey & Feedback is the better choice. Its survey templates, multi-channel distribution, and advanced segmentation capabilities make it a robust tool for understanding customer behavior and improving marketing effectiveness. Gojiberry is better for understanding 'why' customers buy, while DingAI tries to make them buy right now. A merchant serious about surveying will likely benefit more from Gojiberry.
Common Questions
Which app is easier to set up and use?
Gojiberry explicitly states a '1 minute no code setup', suggesting it's designed for ease of use. While DingAI implies simplicity through 'simple and consistent AI chat', Gojiberry's claim is more direct and compelling.
Which app is better for increasing sales?
Both apps *aim* to increase sales, but through different mechanisms. DingAI focuses on immediate sales through real-time AI chat. Gojiberry focuses on long-term sales growth by improving marketing strategies based on customer feedback.
Which app is more focused on data collection and analysis?
Gojiberry is clearly more focused on data collection and analysis. Its features like analytics dashboard, CSV download option, and advanced segmentation highlight its data-driven approach.
Does either app support integration with other marketing tools?
Gojiberry explicitly supports integration with marketing channels like email and SNS via survey links and QR codes. DingAI does not explicitly mention integrations, although its AI chat could potentially integrate with other tools.
Which app is better for a small business with limited resources?
Gojiberry is likely a better starting point. Because it supports Shopify Extensibility, that means Gojiberry can be integrated with more complex workflows that a large merchant may use in Shopify admin. DingAI's success is more dependent on the quality of its AI chatbot, which could require more ongoing management and optimization.
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