easy Google Customer Reviews vs Rex Feedbackfor Shopify (2026)
In 2026, choosing between 'easy Google Customer Reviews' and 'Rex Feedback' for your Shopify store involves weighing the power of established brand trust against the flexibility of direct customer feedback. 'easy Google Customer Reviews' leverages the recognition and authority of the Google brand to build trust and collect verified reviews displayed through Google's ecosystem. This app focuses on automating the Google Customer Reviews integration process, saving merchants time and effort. The app is targeting merchants looking to leverage Google's authority and streamline their review collection process. 'Rex Feedback', on the other hand, emphasizes capturing direct, real-time feedback through customizable on-site tools. This approach gives merchants more control over the feedback process and allows them to gather specific insights tailored to their needs.
At a Glance
easy Google Customer Reviews
18 reviews
Rex Feedback
1 reviews
Detailed Overview
easy Google Customer Reviews
Adds Google Customer Reviews and Top Quality Store on Google widget to your store. No code required.
Key Features
- Google reviews help shoppers easily identify your site with the Google brand
- No coding required, setup google customer reviews within just a few clicks
- Collect google customer reviews via app block compatible post-purchase pages
Rex Feedback
Click and Connect: Seamless Customer Feedback Integration with On-Site Button and Backend Insights.
Key Features
- Customizable Button & Dialog: Tailored feedback features for desktop and mobile.
- Client Profiles: Detailed info to create comprehensive client profiles.
- File Export: Easily export feedback data or sync to Google Sheets for analysis.
- Email Notifications: Receive prompt feedback alerts via email.
- Optimized Files: Quick downloads without site slowdown.
Feature Comparison
| Rating | 5/5 | 5/5 |
Rating easy Google Customer Reviews5/5 Rex Feedback5/5 | ||
| Reviews | 18 | 1 |
Reviews easy Google Customer Reviews18 Rex Feedback1 | ||
| Focus | Google Customer Reviews Program | Direct Customer Feedback |
Focus easy Google Customer ReviewsGoogle Customer Reviews Program Rex FeedbackDirect Customer Feedback | ||
| Integration | Google Merchant Center | On-Site Button & Backend Insights |
Integration easy Google Customer ReviewsGoogle Merchant Center Rex FeedbackOn-Site Button & Backend Insights | ||
| Customization | Limited | Customizable Button & Dialog |
Customization easy Google Customer ReviewsLimited Rex FeedbackCustomizable Button & Dialog | ||
| Target Merchant | Businesses prioritizing Google's brand recognition for trust building | Businesses seeking granular customer insights & direct engagement |
Target Merchant easy Google Customer ReviewsBusinesses prioritizing Google's brand recognition for trust building Rex FeedbackBusinesses seeking granular customer insights & direct engagement | ||
| Ease of Use | Very Easy (No coding required) | Easy (Click and Connect) |
Ease of Use easy Google Customer ReviewsVery Easy (No coding required) Rex FeedbackEasy (Click and Connect) | ||
| Value Proposition | Leverage Google's brand for increased customer trust and sales | Gain real-time customer insights and enhance the overall shopping experience |
Value Proposition easy Google Customer ReviewsLeverage Google's brand for increased customer trust and sales Rex FeedbackGain real-time customer insights and enhance the overall shopping experience | ||
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Our Verdict
'easy Google Customer Reviews' is the stronger choice for Shopify merchants prioritizing Google's brand recognition and looking for a hands-off approach to collecting verified reviews for trust-building. It simplifies the integration process, saving time and effort. This app is ideal for stores needing a boost in credibility and visibility within the Google ecosystem. 'Rex Feedback', while also promising ease of use, is better suited for businesses with a strong focus on customer experience, actively seeking direct and customizable feedback mechanisms. It allows for a more tailored and responsive approach to addressing customer concerns and improving their website directly. However, the low number of reviews suggests that the app may be newer or less established.
Common Questions
Which app helps build trust faster?
'easy Google Customer Reviews' leverages the Google brand, which can provide a quicker trust boost than 'Rex Feedback'.
Which app offers more control over the feedback process?
'Rex Feedback' offers more control with its customizable on-site button and dialog.
Which app is easier to set up?
Both apps are marketed as easy to set up, but 'easy Google Customer Reviews' explicitly states 'No coding required' which might appeal to less technical users.
Which app focuses on improving overall website customer experince
Rex Feedback focuses on capturing direct customer feedback so that Merchants can tailor the website to address the concerns of their userbase.
Which app can help me identify my top clients?
Rex Feedback, allows you to generate Client Profiles, giving you more information on what they like and dislike.
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