easy Google Customer Reviews vs UserLoop Surveys & Feedbackfor Shopify (2026)
In 2026, both easy Google Customer Reviews and UserLoop Surveys & Feedback maintain perfect 5/5 ratings on the Shopify app store, indicating high user satisfaction. However, they target fundamentally different needs. Easy Google Customer Reviews focuses exclusively on integrating the Google Customer Reviews program, enabling merchants to leverage Google's brand for building trust and collecting product and store reviews. UserLoop, on the other hand, offers a comprehensive customer feedback platform encompassing surveys, quizzes, and video testimonials powered by AI for deeper insights. The key difference lies in their scope and functionality. Easy Google Customer Reviews provides a simplified, code-free way to implement Google's review system. UserLoop offers a broader suite of tools for gathering diverse customer feedback, analyzing it with AI, and using it to improve customer experience and drive sales through personalized product recommendations and social proof. While both aim to improve conversions and customer satisfaction, they do so using distinct approaches and cater to merchants with differing levels of complexity in their feedback strategies. UserLoop is targeting a merchant looking for far more than just reviews. They are looking for an AI driven insights machine.
At a Glance
easy Google Customer Reviews
18 reviews
UserLoop Surveys & Feedback
23 reviews
Detailed Overview
easy Google Customer Reviews
Adds Google Customer Reviews and Top Quality Store on Google widget to your store. No code required.
Key Features
- Google reviews help shoppers easily identify your site with the Google brand
- No coding required, setup google customer reviews within just a few clicks
- Collect google customer reviews via app block compatible post-purchase pages
UserLoop Surveys & Feedback
Turn customer feedback into growth with AI-powered surveys
Key Features
- All-in-one platform: surveys, quizzes, and video feedback together
- AI-powered analytics identify patterns and trends automatically
- Video responses from customers build trust and social proof
- Smart product quizzes guide shoppers to perfect purchases
- Multi-language support with automatic translation to 100+ languages
Feature Comparison
| Rating | 5/5 | 5/5 |
Rating easy Google Customer Reviews5/5 UserLoop Surveys & Feedback5/5 | ||
| Reviews | 18 | 23 |
Reviews easy Google Customer Reviews18 UserLoop Surveys & Feedback23 | ||
| Primary Function | Google Customer Reviews Integration | All-in-One Customer Feedback Platform (Surveys, Quizzes, Video) |
Primary Function easy Google Customer ReviewsGoogle Customer Reviews Integration UserLoop Surveys & FeedbackAll-in-One Customer Feedback Platform (Surveys, Quizzes, Video) | ||
| Key Technology | Code-free Integration | AI-Powered Analytics and Content Generation |
Key Technology easy Google Customer ReviewsCode-free Integration UserLoop Surveys & FeedbackAI-Powered Analytics and Content Generation | ||
| Target Merchant | Merchants Primarily Seeking Google Reviews Integration | Merchants Seeking Comprehensive Customer Feedback and Insights |
Target Merchant easy Google Customer ReviewsMerchants Primarily Seeking Google Reviews Integration UserLoop Surveys & FeedbackMerchants Seeking Comprehensive Customer Feedback and Insights | ||
| Ease of Use | Very Easy (Few Clicks Setup) | Easy, but Potentially More Complex Due to Feature Set |
Ease of Use easy Google Customer ReviewsVery Easy (Few Clicks Setup) UserLoop Surveys & FeedbackEasy, but Potentially More Complex Due to Feature Set | ||
| Value Proposition | Leverage Google's Brand for Trust and Reviews | Turn Customer Feedback into Growth with AI-Driven Insights and Social Proof |
Value Proposition easy Google Customer ReviewsLeverage Google's Brand for Trust and Reviews UserLoop Surveys & FeedbackTurn Customer Feedback into Growth with AI-Driven Insights and Social Proof | ||
| Multi-Language Support | Not Mentioned | Yes, Automatic Translation to 100+ Languages |
Multi-Language Support easy Google Customer ReviewsNot Mentioned UserLoop Surveys & FeedbackYes, Automatic Translation to 100+ Languages | ||
| Video Testimonials | No | Yes |
Video Testimonials easy Google Customer ReviewsNo UserLoop Surveys & FeedbackYes | ||
| Discount Codes | No | Yes, rewards with discount codes |
Discount Codes easy Google Customer ReviewsNo UserLoop Surveys & FeedbackYes, rewards with discount codes | ||
Our Verdict
Easy Google Customer Reviews is the ideal choice for merchants who specifically want to implement the Google Customer Reviews program quickly and easily, without any coding knowledge. It's perfect for stores prioritizing leveraging Google's brand for increased trust and visibility. UserLoop Surveys & Feedback is better suited for merchants seeking a more comprehensive and data-driven approach to customer feedback. It offers a wider range of tools for collecting different types of feedback, analyzing it with AI, and using it to improve customer experience, increase conversions, and build social proof. If you're looking for more than just Google reviews and want deep customer insights, UserLoop is the stronger choice.
Common Questions
What is the main difference between easy Google Customer Reviews and UserLoop Surveys & Feedback?
Easy Google Customer Reviews focuses solely on integrating the Google Customer Reviews program, while UserLoop offers a comprehensive platform for surveys, quizzes, and video feedback powered by AI.
Which app is easier to set up?
Easy Google Customer Reviews is likely easier to set up, requiring only a Google Merchant Center ID and a few clicks. UserLoop may require more configuration depending on the complexity of the desired surveys and quizzes.
Which app is better for collecting video testimonials?
UserLoop Surveys & Feedback explicitly supports collecting video testimonials, while easy Google Customer Reviews does not.
Which app offers AI-powered insights?
UserLoop Surveys & Feedback leverages AI to analyze customer feedback and identify patterns and trends automatically.
Which app helps guide shoppers to purchase using smart product quizzes?
UserLoop Surveys & Feedback provides the ability to create smart product quizzes to convert browsers into buyers.
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