Ests Inquire Pro vs UserLoop Surveys & Feedbackfor Shopify (2026)
Ests Inquire Pro and UserLoop Surveys & Feedback both aim to enhance the Shopify merchant's ability to gather customer insights, but they approach the task with different feature sets and targeting strategies. Ests Inquire Pro, with its single review and broad category placement, presents itself as a potentially simple solution for customer support inquiries. UserLoop, on the other hand, positions itself as a comprehensive, AI-powered platform for collecting various types of feedback (surveys, quizzes, video testimonials) and extracting actionable insights. The primary difference lies in the scope and sophistication of their offerings. UserLoop's feature set points to a focus on data-driven decision-making, encompassing advanced features such as AI-powered question generation, automated discount codes, professional PDF reports, multi-language support and product recommendation quizzes. The significant difference in the number of reviews, combined with the detailed feature list of UserLoop, suggests it is a more mature and feature-rich solution, likely aimed at merchants who are serious about leveraging customer feedback to improve their business. Ests Inquire Pro's simplicity, although speculative based on the limited data, could appeal to merchants seeking a very basic solution and comfortable with a newer or niche product.
At a Glance
Ests Inquire Pro
1 reviews
UserLoop Surveys & Feedback
23 reviews
Detailed Overview
UserLoop Surveys & Feedback
Turn customer feedback into growth with AI-powered surveys
Key Features
- All-in-one platform: surveys, quizzes, and video feedback together
- AI-powered analytics identify patterns and trends automatically
- Video responses from customers build trust and social proof
- Smart product quizzes guide shoppers to perfect purchases
- Multi-language support with automatic translation to 100+ languages
Feature Comparison
| Rating | 5/5 | 5/5 |
Rating Ests Inquire Pro5/5 UserLoop Surveys & Feedback5/5 | ||
| Reviews | 1 | 23 |
Reviews Ests Inquire Pro1 UserLoop Surveys & Feedback23 | ||
| Core Functionality | Unknown (Limited Data) | Surveys, Quizzes, Video Testimonials |
Core Functionality Ests Inquire ProUnknown (Limited Data) UserLoop Surveys & FeedbackSurveys, Quizzes, Video Testimonials | ||
| AI-Powered Features | None Mentioned | Question Generation, Analytics |
AI-Powered Features Ests Inquire ProNone Mentioned UserLoop Surveys & FeedbackQuestion Generation, Analytics | ||
| Reporting | None Mentioned | Professional PDF Reports |
Reporting Ests Inquire ProNone Mentioned UserLoop Surveys & FeedbackProfessional PDF Reports | ||
| Language Support | Unknown | Automatic Translation (100+ languages) |
Language Support Ests Inquire ProUnknown UserLoop Surveys & FeedbackAutomatic Translation (100+ languages) | ||
| Target Merchant Type | Potentially Small Merchants Needing Basic Support | Merchants Seeking Data-Driven Customer Feedback Strategies |
Target Merchant Type Ests Inquire ProPotentially Small Merchants Needing Basic Support UserLoop Surveys & FeedbackMerchants Seeking Data-Driven Customer Feedback Strategies | ||
| Ease of Use (Inferred) | Potentially Simple | Potentially More Complex Due to Feature Set |
Ease of Use (Inferred) Ests Inquire ProPotentially Simple UserLoop Surveys & FeedbackPotentially More Complex Due to Feature Set | ||
| Value Proposition | Basic Inquiry Handling (Speculative) | Comprehensive Customer Insights & Growth |
Value Proposition Ests Inquire ProBasic Inquiry Handling (Speculative) UserLoop Surveys & FeedbackComprehensive Customer Insights & Growth | ||
Our Verdict
For merchants prioritizing a streamlined and potentially free or very low-cost solution for handling basic customer inquiries, Ests Inquire Pro *might* be a starting point, though further investigation and caution are advised due to the extremely limited reviews. However, for merchants serious about actively leveraging customer feedback to optimize their business, improve customer satisfaction, and drive growth, UserLoop Surveys & Feedback is the clearly superior choice. Its comprehensive feature set, AI-powered capabilities, and stronger social proof (higher number of reviews) make it a more robust and valuable tool. UserLoop is particularly well-suited for larger stores or those with a focus on data-driven decision-making.
Common Questions
Which app is easier to use?
Based on the data, it's difficult to definitively say. Ests Inquire Pro *might* be simpler due to a potentially smaller feature set. However, UserLoop's AI-powered features could simplify complex tasks like survey creation and data analysis.
Which app offers better value for money?
Without pricing information, this is impossible to determine. UserLoop's comprehensive features *suggest* a higher price point but potentially greater ROI for data-driven merchants.
Which app is better for collecting video testimonials?
UserLoop explicitly mentions video responses from customers as a key feature, making it the better choice for this purpose. Ests Inquire Pro does not mention video support.
Which app is better for multi-lingual stores?
UserLoop offers automatic translation to 100+ languages, making it a better choice for stores serving a global audience. There's no mention of language support for Ests Inquire Pro.
Which app has more reliable customer support?
Based on the number of reviews, UserLoop *potentially* has a larger user base and more readily available support resources. However, the actual support quality cannot be determined from the provided data.
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