EXT Thank You Page & Surveys vs Zigpoll Customer Surveysfor Shopify (2026)
EXT Thank You Page & Surveys and Zigpoll Customer Surveys both aim to help Shopify merchants gather customer feedback through surveys. However, they differ significantly in scale and feature set. EXT Thank You Page & Surveys, based on limited review data, appears to be a simpler solution, potentially focusing primarily on thank you page integration. Zigpoll Customer Surveys, on the other hand, positions itself as a comprehensive survey platform with advanced features such as AI analytics, multilingual support, and integration with marketing tools. Zigpoll targets a broader audience of merchants looking for in-depth customer insights across various touchpoints (pre-purchase, post-purchase, on-site, email, and SMS). Its headline emphasizes its ability to leverage AI for analytics and provides a full suite of delivery methods. EXT Thank You Page & Surveys' value proposition is less clear due to the lack of substantial information, but it may appeal to merchants who only need basic thank-you page survey functionality. The number of reviews gives more credence to Zigpoll's established presence in the Shopify app marketplace.
At a Glance
EXT Thank You Page & Surveys
1 reviews
Zigpoll Customer Surveys
417 reviews
Detailed Overview
Zigpoll Customer Surveys
Post-purchase, pre-purchase, NPS, on-site, email and sms surveys. Tap insights with AI analytics.
Key Features
- Advanced post-purchase surveys that get quality responses. No coding required.
- Customize and translate every detail. Localize for multiple languages.
- Abandoned checkout campaigns. Uncover common pain points and recover carts.
- Connect survey responses to your Shopify customer and order dashboards.
- Compatible with Shopify's Order Status and Thank You Page Checkout Extensions
Feature Comparison
| Rating | 5/5 | 5/5 |
Rating EXT Thank You Page & Surveys5/5 Zigpoll Customer Surveys5/5 | ||
| Reviews | 1 | 417 |
Reviews EXT Thank You Page & Surveys1 Zigpoll Customer Surveys417 | ||
| Survey Types | Limited information | Post-purchase, pre-purchase, NPS, on-site, email, SMS |
Survey Types EXT Thank You Page & SurveysLimited information Zigpoll Customer SurveysPost-purchase, pre-purchase, NPS, on-site, email, SMS | ||
| Analytics | Unknown | AI Analytics |
Analytics EXT Thank You Page & SurveysUnknown Zigpoll Customer SurveysAI Analytics | ||
| Customization & Localization | Unknown | Fully customizable, multilingual |
Customization & Localization EXT Thank You Page & SurveysUnknown Zigpoll Customer SurveysFully customizable, multilingual | ||
| Integration | Compatible with Shopify's Order Status and Thank You Page Checkout Extensions | Integrates seamlessly with Shopify and marketing stack |
Integration EXT Thank You Page & SurveysCompatible with Shopify's Order Status and Thank You Page Checkout Extensions Zigpoll Customer SurveysIntegrates seamlessly with Shopify and marketing stack | ||
| Abandoned Checkout Recovery | Unknown | Abandoned checkout campaigns |
Abandoned Checkout Recovery EXT Thank You Page & SurveysUnknown Zigpoll Customer SurveysAbandoned checkout campaigns | ||
| Target Merchant | Potentially merchants needing only simple thank you page surveys | Merchants needing comprehensive survey solutions across various touchpoints |
Target Merchant EXT Thank You Page & SurveysPotentially merchants needing only simple thank you page surveys Zigpoll Customer SurveysMerchants needing comprehensive survey solutions across various touchpoints | ||
| Ease of Use | Potentially simpler setup | No-code setup |
Ease of Use EXT Thank You Page & SurveysPotentially simpler setup Zigpoll Customer SurveysNo-code setup | ||
| Value Proposition | Unknown due to lack of info | Optimize business roadmap, marketing spend, and conversion rates. |
Value Proposition EXT Thank You Page & SurveysUnknown due to lack of info Zigpoll Customer SurveysOptimize business roadmap, marketing spend, and conversion rates. | ||
Our Verdict
For merchants requiring a robust, feature-rich survey platform to gather data across multiple customer touchpoints, leverage AI for analytics, and integrate with their marketing stack, Zigpoll Customer Surveys is the clear choice. Its numerous reviews and detailed feature set provide confidence in its capabilities.
EXT Thank You Page & Surveys might be suitable for merchants seeking a very basic survey solution focused solely on the thank you page, *if* the lack of reviews and information is not a concern. It could be a viable option for small startups on a tight budget that need minimal survey capabilities. However, due to the significant differences in features and social proof, Zigpoll appears to be the better investment for most merchants.
Common Questions
Which app offers more advanced analytics capabilities?
Zigpoll Customer Surveys explicitly mentions using AI analytics to process survey responses and provide insights, a feature that is not mentioned for EXT Thank You Page & Surveys.
Can I send surveys via email or SMS with both apps?
Zigpoll Customer Surveys specifically mentions email and SMS survey delivery. Information is not available to confirm whether EXT Thank You Page & Surveys supports these methods.
Which app is easier to set up?
Both apps claim ease of use; however, Zigpoll states it has 'no-code setup in seconds'. Without further information on EXT Thank You Page & Surveys, it is impossible to definitively say which has easier setup, although Zigpoll may be faster due to no code requirements.
Which app is better for understanding abandoned checkout reasons?
Zigpoll Customer Surveys explicitly includes abandoned checkout campaigns, allowing merchants to uncover pain points and recover carts. This functionality is not mentioned for EXT Thank You Page & Surveys.
Which app offers multilingual support?
Zigpoll Customer Surveys offers full customization and translation allowing merchants to localize for multiple languages. Multilingual support is not specifically mentioned for EXT Thank You Page & Surveys.
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