EZLabel: Australia Post Ship vs ZigZag Returns & Exchangesfor Shopify (2026)
EZLabel: Australia Post Ship and ZigZag Returns & Exchanges cater to distinct aspects of Shopify shipping, with minimal overlap in functionality. EZLabel simplifies outgoing shipping for Australian merchants using Australia Post MyPost Business. Its strength lies in its streamlined process for generating labels, fulfilling orders, and providing tracking information specifically for Australia Post, making it ideal for merchants primarily shipping within or from Australia using that service. The app focuses on automation and ease of use in the outgoing shipping process. In contrast, ZigZag Returns & Exchanges focuses on simplifying and automating the *returns* process, particularly for merchants dealing with cross-border and UK domestic returns. ZigZag boasts pre-negotiated rates and integrated label generation for several major carriers, and provides a branded returns portal for customers, catering to merchants with a significant volume of returns, especially internationally.
At a Glance
EZLabel: Australia Post Ship
459 reviews
ZigZag Returns & Exchanges
219 reviews
Detailed Overview
EZLabel: Australia Post Ship
Australia Post MyPost Business shipping labels made easy
Key Features
- Only two clicks to print, fulfil and track shipping labels and orders
- Supports custom or flat rate packaging, signature on delivery and extra cover
- Partial fulfillments, multiple locations and packing slips
- Ship internationally or locally using standard or express shipping
- Print using thermal label printers or standard laser printers
ZigZag Returns & Exchanges
Cross-border & UK domestic returns made easy! Automate and simplify your returns, exchanges, refunds
Key Features
- Cross-border returns back to UK from 30+ countries internationally
- Auto-generated UPS, Evri, Yodel, DPD, Royal Mai and USPS labels
- One-click refund approval and auto-creation of new orders for exchanges
- Customisable notifications to keep customers informed on return progress
- Returns management dashboard to set your rules and windows, and get insights
Feature Comparison
| Rating | 5/5 | 4.8/5 |
Rating EZLabel: Australia Post Ship5/5 ZigZag Returns & Exchanges4.8/5 | ||
| Reviews | 459 | 219 |
Reviews EZLabel: Australia Post Ship459 ZigZag Returns & Exchanges219 | ||
| Focus | Outgoing Shipping (Australia Post) | Returns & Exchanges (International & UK) |
Focus EZLabel: Australia Post ShipOutgoing Shipping (Australia Post) ZigZag Returns & ExchangesReturns & Exchanges (International & UK) | ||
| Target Market | Australian merchants using Australia Post MyPost Business | Merchants with significant returns, especially cross-border and UK domestic |
Target Market EZLabel: Australia Post ShipAustralian merchants using Australia Post MyPost Business ZigZag Returns & ExchangesMerchants with significant returns, especially cross-border and UK domestic | ||
| Key Carriers | Australia Post MyPost Business | UPS, Evri, Yodel, DPD, Royal Mail, USPS |
Key Carriers EZLabel: Australia Post ShipAustralia Post MyPost Business ZigZag Returns & ExchangesUPS, Evri, Yodel, DPD, Royal Mail, USPS | ||
| Automation | Label creation, fulfillment, tracking updates | Returns processing, refund approval, exchange order creation, customer notifications |
Automation EZLabel: Australia Post ShipLabel creation, fulfillment, tracking updates ZigZag Returns & ExchangesReturns processing, refund approval, exchange order creation, customer notifications | ||
| Geographic Scope | Primarily Australia | International (30+ countries) & UK |
Geographic Scope EZLabel: Australia Post ShipPrimarily Australia ZigZag Returns & ExchangesInternational (30+ countries) & UK | ||
| Value Proposition | Time savings and streamlined shipping with Australia Post | Simplified returns management and reduced shipping costs for international returns |
Value Proposition EZLabel: Australia Post ShipTime savings and streamlined shipping with Australia Post ZigZag Returns & ExchangesSimplified returns management and reduced shipping costs for international returns | ||
Our Verdict
Choosing between EZLabel and ZigZag is straightforward based on your business needs. If you primarily ship orders via Australia Post MyPost Business, especially within or from Australia, EZLabel is the clear choice for streamlining your outgoing shipping process. Its focus on automation and ease of use makes it a valuable tool for saving time and reducing manual errors. However, if your business handles a significant volume of returns, particularly from international locations or the UK, ZigZag Returns & Exchanges offers a comprehensive solution for managing returns, exchanges, and refunds. Its integrated carrier options and branded returns portal can improve customer satisfaction and reduce operational costs. For merchants with both significant outgoing shipping via Australia Post *and* high return rates, using both apps in conjunction might be ideal, but only if the combined cost and implementation effort are justified.
Common Questions
Can I use both EZLabel and ZigZag Returns & Exchanges at the same time?
Yes, technically you can. They address different aspects of the shipping process (outgoing vs. returns). However, evaluate whether the combined cost and potential complexity of integrating both systems are justified for your specific business needs.
Which app offers better customer support?
The provided data does not include information about customer support for either app. User reviews are the best source for determining the quality of support.
Does EZLabel support international returns?
The description of EZLabel focuses on outbound shipping using Australia Post. It's unlikely to offer robust support for international returns. ZigZag is the better option for handling returns, especially from overseas.
Which app is easier to set up?
EZLabel's description emphasizes its 'two-click' process for printing labels and fulfilling orders, suggesting a simpler setup for outgoing shipping. ZigZag, with its broader feature set and focus on returns management, likely has a more involved setup process, although the level of complexity can depend on how many auto-features are configured.
Which app is cheaper?
The provided data does not include pricing information for either app. You would need to visit the Shopify App Store or the app developers' websites to compare pricing plans.
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