Fab Feedback Button vs UserLoop Surveys & Feedbackfor Shopify (2026)

Fab Feedback Button and UserLoop Surveys & Feedback both aim to help Shopify merchants gather customer feedback through surveys. However, UserLoop Surveys & Feedback positions itself as a more comprehensive and AI-driven solution. With a substantially higher number of reviews (23 vs. 2), UserLoop appears to be the more established and used application. UserLoop focuses on leveraging AI for question generation and insight discovery from survey responses, offering features like quiz funnels and video testimonial collection, making it suitable for merchants seeking deep insights and enhanced customer engagement. Fab Feedback Button, with its limited information, is difficult to characterize beyond being a basic feedback collection tool. UserLoop's broader feature set, including quiz funnels, multi-language support, automated discount codes, and PDF reporting, suggests a more robust offering targeted towards merchants seeking advanced customer feedback management and business intelligence. The inclusion of video testimonials as a key feature sets UserLoop apart, enabling merchants to collect authentic social proof directly from their customers. While both aim for a high rating, the larger user base and feature set behind UserLoop gives it a stronger foundation in terms of providing value.

Fab Feedback Button and UserLoop Surveys & Feedback both aim to help Shopify merchants gather customer feedback through surveys. However, UserLoop Surveys & Feedback positions itself as a more comprehensive and AI-driven solution. With a substantially higher number of reviews (23 vs. 2), UserLoop appears to be the more established and used application. UserLoop focuses on leveraging AI for question generation and insight discovery from survey responses, offering features like quiz funnels and video testimonial collection, making it suitable for merchants seeking deep insights and enhanced customer engagement. Fab Feedback Button, with its limited information, is difficult to characterize beyond being a basic feedback collection tool. UserLoop's broader feature set, including quiz funnels, multi-language support, automated discount codes, and PDF reporting, suggests a more robust offering targeted towards merchants seeking advanced customer feedback management and business intelligence. The inclusion of video testimonials as a key feature sets UserLoop apart, enabling merchants to collect authentic social proof directly from their customers. While both aim for a high rating, the larger user base and feature set behind UserLoop gives it a stronger foundation in terms of providing value.