Formpify ‑ Visual Form Builder vs Zigpoll Customer Surveysfor Shopify (2026)
Formpify ‑ Visual Form Builder and Zigpoll Customer Surveys both aim to enhance the customer experience on Shopify stores, but they address different needs. Formpify focuses on providing a versatile form-building tool that merchants can use to create custom forms for various purposes, such as contact forms, feedback forms, and order forms. Its strength lies in its drag-and-drop interface and extensive customization options, making it suitable for merchants who want complete control over the appearance and functionality of their forms. The single review may raise concerns about reliability, but the feature set is enticing. In contrast, Zigpoll Customer Surveys is specifically designed to collect customer feedback through surveys at various touchpoints, including post-purchase, pre-purchase, and abandoned checkout. Its strength lies in its targeted survey delivery, AI analytics, and seamless integration with Shopify and other marketing tools. It’s a better choice for merchants primarily focused on gathering and analyzing customer insights to improve their business strategies. While both apps share the 'Surveys' category, Zigpoll specializes in survey distribution and analytics, while Formpify excels in form creation for diverse use cases.
At a Glance
Formpify ‑ Visual Form Builder
1 reviews
Zigpoll Customer Surveys
417 reviews
Detailed Overview
Formpify ‑ Visual Form Builder
Revolutionize Your Store’s Forms with a Powerful, Flexible, and Easy Drag-and-Drop Form Builder
Key Features
- Drag-and-drop form builder with inline field editing and multi-step support
- Show forms as embedded blocks or popups, fully responsive on all devices
- Flexible form fields with file upload support for richer submissions
- Plenty of pre-designed templates, fully customizable to match your brand
- Instant notifications, secure storage, and integrations with popular apps
Zigpoll Customer Surveys
Post-purchase, pre-purchase, NPS, on-site, email and sms surveys. Tap insights with AI analytics.
Key Features
- Advanced post-purchase surveys that get quality responses. No coding required.
- Customize and translate every detail. Localize for multiple languages.
- Abandoned checkout campaigns. Uncover common pain points and recover carts.
- Connect survey responses to your Shopify customer and order dashboards.
- Compatible with Shopify's Order Status and Thank You Page Checkout Extensions
Feature Comparison
| Rating | 5/5 | 5/5 |
Rating Formpify ‑ Visual Form Builder5/5 Zigpoll Customer Surveys5/5 | ||
| Reviews | 1 | 417 |
Reviews Formpify ‑ Visual Form Builder1 Zigpoll Customer Surveys417 | ||
| Primary Function | Custom Form Creation | Targeted Customer Surveys |
Primary Function Formpify ‑ Visual Form BuilderCustom Form Creation Zigpoll Customer SurveysTargeted Customer Surveys | ||
| Form Building Method | Drag-and-drop with inline editing | No-code Setup |
Form Building Method Formpify ‑ Visual Form BuilderDrag-and-drop with inline editing Zigpoll Customer SurveysNo-code Setup | ||
| Analytics | Basic Notifications | AI Analytics and Customer Dashboard Integration |
Analytics Formpify ‑ Visual Form BuilderBasic Notifications Zigpoll Customer SurveysAI Analytics and Customer Dashboard Integration | ||
| Target Merchant | Merchants requiring diverse forms for various purposes. | Merchants primarily focused on customer feedback and data-driven decisions. |
Target Merchant Formpify ‑ Visual Form BuilderMerchants requiring diverse forms for various purposes. Zigpoll Customer SurveysMerchants primarily focused on customer feedback and data-driven decisions. | ||
| Ease of Use (Claimed) | Easy Drag-and-Drop | No-code Setup |
Ease of Use (Claimed) Formpify ‑ Visual Form BuilderEasy Drag-and-Drop Zigpoll Customer SurveysNo-code Setup | ||
| Value Proposition | Highly Customizable Forms | Actionable Customer Insights |
Value Proposition Formpify ‑ Visual Form BuilderHighly Customizable Forms Zigpoll Customer SurveysActionable Customer Insights | ||
Our Verdict
For merchants needing flexible form creation to serve a multitude of purposes such as contact forms, event registration, or detailed product feedback (where the presentation and customization is key), Formpify ‑ Visual Form Builder may be a suitable choice, assuming the developer can demonstrate reliability and sustained support. However, the low review count is a major risk. On the other hand, if the primary goal is to gather targeted customer feedback, analyze responses, and integrate insights with Shopify and marketing tools, Zigpoll Customer Surveys is the clear winner due to its established user base, AI-powered analytics, and specialized features for survey distribution and reporting. The superior review count is a much stronger indicator of product stability.
Common Questions
Which app is easier to use for beginners?
Both apps claim to be easy to use with no-code or drag-and-drop interfaces. However, Zigpoll Customer Surveys is likely easier for beginners specifically interested in surveys, as it requires no form building and offers ready-made survey templates. Formpify requires more form design skill if starting from scratch.
Which app offers better reporting and analytics?
Zigpoll Customer Surveys provides AI analytics and integrates with Shopify dashboards, offering significantly more in-depth reporting and analysis capabilities than Formpify, which only offers instant notifications.
Which app is better for creating a complex contact form?
Formpify ‑ Visual Form Builder is designed for creating customizable forms of all kinds including complex contact forms with features like file uploads, multi-step support, and conditional logic.
Which app is better for gathering post-purchase feedback?
Zigpoll Customer Surveys is specifically designed for post-purchase surveys, offering advanced features to get quality responses and uncover customer satisfaction levels.
Which app is more reliable?
Based on the significantly higher number of reviews, Zigpoll Customer Surveys is likely more reliable. However, this doesn't guarantee future performance or support for either app.
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