Gleantap: All‑in‑one Messaging vs Listrak: Email, SMS & Identityfor Shopify (2026)
Gleantap: All-in-one Messaging and Listrak: Email, SMS & Identity are both Shopify apps aiming to boost revenue through enhanced customer engagement. Gleantap positions itself as an all-in-one platform combining omnichannel inbox with AI, marketing automation, sales CRM, and reputation management. Its strength lies in its broad feature set, potentially appealing to merchants seeking a unified solution for customer communication and management, including features like AI agents and pipelines. Listrak, on the other hand, focuses on accelerating growth through personalized interactions across Email, SMS, Identity, and Push, leveraging real-time data and AI-powered segmentation. The core difference lies in their focus. Gleantap leans towards a more comprehensive approach with CRM and reputation management features, while Listrak is heavily centered on e-commerce marketing automation and advanced segmentation using real-time data synchronization with Shopify. Listrak's strength is in its sophisticated AI-driven personalization capabilities, making it ideal for merchants who need advanced segmentation and targeting for marketing campaigns. Gleantap is targeting stores that want an all in one customer managment and marketing platform.
At a Glance
Gleantap: All‑in‑one Messaging
0 reviews
Listrak: Email, SMS & Identity
23 reviews
Detailed Overview
Gleantap: All‑in‑one Messaging
Drive repeat purchase & more revenue with AI-driven automations - email, sms, whatsapp, facebook
Key Features
- Engage customers with two-way conversations using AI and/or Human agents
- Easily create multi-touch journeys across email & sms based on customer data
- Use forms to survey customer, collect feedback, generate reviews & more
- Build intuitive pipelines for lead tracking, upsells or tracking fulfillment
- Customer Success Manager to help you run the right campaigns
Listrak: Email, SMS & Identity
Accelerate growth and revenue with unmatched Email, SMS, Identity, and Push orchestration.
Key Features
- Real-time tracking: Conversion metrics, browse activity, cart activity, and more
- Direct, real-time API sync: Consume customer, order and product catalog updates
- Automated coupon generation and Product Recommendations across campaigns
- Cross-channel AI-powered predictive segmentation and targeting
- Real-time Email, SMS, and Push subscription integration + AI Identity Resolution
Feature Comparison
| Rating | 0/5 | 5/5 |
Rating Gleantap: All‑in‑one Messaging0/5 Listrak: Email, SMS & Identity5/5 | ||
| Reviews | 0 | 23 |
Reviews Gleantap: All‑in‑one Messaging0 Listrak: Email, SMS & Identity23 | ||
| Key Focus | All-in-one messaging, CRM, and reputation management | E-commerce marketing automation and advanced segmentation |
Key Focus Gleantap: All‑in‑one MessagingAll-in-one messaging, CRM, and reputation management Listrak: Email, SMS & IdentityE-commerce marketing automation and advanced segmentation | ||
| AI Capabilities | AI agents for conversations | AI-powered predictive segmentation and identity resolution |
AI Capabilities Gleantap: All‑in‑one MessagingAI agents for conversations Listrak: Email, SMS & IdentityAI-powered predictive segmentation and identity resolution | ||
| Integration | Omnichannel inbox across various platforms | Real-time API sync with Shopify for data updates |
Integration Gleantap: All‑in‑one MessagingOmnichannel inbox across various platforms Listrak: Email, SMS & IdentityReal-time API sync with Shopify for data updates | ||
| Customer Support | Customer Success Manager provided | Not specified |
Customer Support Gleantap: All‑in‑one MessagingCustomer Success Manager provided Listrak: Email, SMS & IdentityNot specified | ||
| Target Merchant Type | Merchants seeking a unified customer management solution | Merchants needing advanced segmentation and personalized marketing |
Target Merchant Type Gleantap: All‑in‑one MessagingMerchants seeking a unified customer management solution Listrak: Email, SMS & IdentityMerchants needing advanced segmentation and personalized marketing | ||
| Value Proposition | Automate full customer journeys and manage customer interactions across channels | Accelerate revenue growth through personalized interactions and real-time data usage |
Value Proposition Gleantap: All‑in‑one MessagingAutomate full customer journeys and manage customer interactions across channels Listrak: Email, SMS & IdentityAccelerate revenue growth through personalized interactions and real-time data usage | ||
Our Verdict
Listrak is the stronger choice for merchants who prioritize advanced e-commerce marketing automation and personalized interactions based on real-time Shopify data. Its higher rating and existing reviews suggest a reliable and effective solution. However, Gleantap could be considered by merchants seeking a more comprehensive, all-in-one platform encompassing CRM and reputation management, provided they are willing to take a risk on a relatively new app with no reviews and give them time to improve and establish a reputation. Ultimately, the choice depends on whether the merchant requires a broad suite of tools or a focused, AI-driven marketing solution.
Common Questions
Which app is better for automating email and SMS marketing campaigns?
Both apps offer email and SMS automation. However, Listrak boasts real-time data sync and AI-powered segmentation, suggesting more sophisticated and personalized automation capabilities.
Does Gleantap or Listrak offer better customer support?
Gleantap explicitly states it offers a Customer Success Manager. Listrak doesn't specify its support model in the provided description.
Which app integrates better with Shopify?
Listrak highlights direct, real-time API sync, suggesting a deeper and more seamless integration with Shopify's data, allowing for quicker data updates than Gleantap.
Which app is easier to set up and use?
It's difficult to determine ease of use from the descriptions alone. Listrak's established user base and higher rating might indicate a smoother setup process. The lack of reviews for Gleantap makes it hard to compare.
Which app offers a wider range of communication channels?
Gleantap lists a wider range of channels, including Email, SMS, Web Chat, Facebook Messenger, Instagram, and WhatsApp, while Listrak focuses on Email, SMS, Identity, and Push.
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