Gojiberry Survey & Feedback and Grapevine Post Purchase Survey are both highly-rated (5/5) survey apps for Shopify merchants in 2026. Gojiberry positions itself as an easy-to-setup survey solution focused on scaling ads and marketing through pre-purchase and post-purchase surveys distributed across various channels like email, product inserts, and SNS. Its strengths lie in its quick, code-free setup, template availability, and advanced segmentation/conditional logic for targeted surveys. Grapevine, on the other hand, emphasizes unlimited survey responses at a fixed price, focusing on deep customer insight through post-purchase, on-site, email, and NPS surveys. The primary difference lies in their pricing model and scope. Gojiberry's description doesn't explicitly mention its pricing structure, but its focus on marketing attribution and quick setup suggests a focus on efficient data collection for targeted campaigns. Grapevine prioritizes unlimited data collection and integrations with platforms like Klaviyo and GA4, suggesting a fit for merchants looking for extensive customer insights at scale. Therefore, Gojiberry seems more geared toward smaller businesses or those primarily concerned with marketing attribution, while Grapevine caters to larger businesses with established data infrastructure and a focus on comprehensive customer experience analysis.
28 reviews
142 reviews
Scale ads & marketing with pre-purchase & post-purchase surveys for emails, product inserts, & SNS.
Post purchase, on-site, email & NPS surveys with unlimited responses for customer insights at scale
| Rating | 5/5 | 5/5 |
Rating Gojiberry Survey & Feedback5/5 Grapevine Post Purchase Survey5/5 | ||
| Reviews | 28 | 142 |
Reviews Gojiberry Survey & Feedback28 Grapevine Post Purchase Survey142 | ||
| Pricing Model | Not Explicitly Mentioned | Unlimited Responses at a Fixed Price |
Pricing Model Gojiberry Survey & FeedbackNot Explicitly Mentioned Grapevine Post Purchase SurveyUnlimited Responses at a Fixed Price | ||
| Survey Channels | Pre & Post Purchase, Email, Product Inserts, SNS | Post Purchase, On-site, Email, NPS, POS |
Survey Channels Gojiberry Survey & FeedbackPre & Post Purchase, Email, Product Inserts, SNS Grapevine Post Purchase SurveyPost Purchase, On-site, Email, NPS, POS | ||
| Targeted Survey Logic | Advanced Segmentation & Conditional Logic | Advanced Targeting and Reporting |
Targeted Survey Logic Gojiberry Survey & FeedbackAdvanced Segmentation & Conditional Logic Grapevine Post Purchase SurveyAdvanced Targeting and Reporting | ||
| Key Integrations | Shopify Extensibility | Shopify Flow, Klaviyo, GA4, Google Sheets |
Key Integrations Gojiberry Survey & FeedbackShopify Extensibility Grapevine Post Purchase SurveyShopify Flow, Klaviyo, GA4, Google Sheets | ||
| Ease of Use | 1 Minute No Code Setup | Not Explicitly Mentioned, Implied through unlimited responses for scale |
Ease of Use Gojiberry Survey & Feedback1 Minute No Code Setup Grapevine Post Purchase SurveyNot Explicitly Mentioned, Implied through unlimited responses for scale | ||
| Primary Focus | Marketing Attribution & Conversion Optimization | Deep Customer Insights & CX Improvement |
Primary Focus Gojiberry Survey & FeedbackMarketing Attribution & Conversion Optimization Grapevine Post Purchase SurveyDeep Customer Insights & CX Improvement | ||
For smaller Shopify stores seeking a quick and easy solution to improve marketing attribution and ad performance, Gojiberry Survey & Feedback is likely the better choice. Its no-code setup and ready-made templates allow for immediate implementation and data collection. However, for larger, more established Shopify businesses that require comprehensive customer insights and have existing marketing automation and analytics stacks (Klaviyo, GA4), Grapevine Post Purchase Survey is the superior option. The unlimited response pricing model allows for data collection at scale, and the integrations offer seamless data flow into existing workflows. Grapevine is also preferable for merchants who utilize in-person POS systems and want to integrate survey data from these sources.
Gojiberry explicitly states a '1 minute no code setup' making it likely easier to configure initially.
Grapevine's unlimited response pricing makes it more cost-effective for businesses anticipating a large number of survey responses.
Grapevine directly integrates with Klaviyo, making it the better option for stores leveraging that platform for marketing automation.
Gojiberry offers pre-purchase surveys, giving it an advantage for understanding customer motivations before conversion.
Both apps offer analytics dashboards. Grapevine's focus on turning high-volume data into insights and integrating with GA4 suggests a slightly more robust reporting capability, but both appear adequate.
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