Gojiberry Survey & Feedback vs Hidden Gems ‑ Pre&Post Surveysfor Shopify (2026)
Gojiberry Survey & Feedback and Hidden Gems ‑ Pre&Post Surveys both aim to help Shopify merchants gather valuable customer feedback through surveys. Gojiberry positions itself as a comprehensive solution for scaling ads and marketing through both pre-purchase and post-purchase surveys distributed via multiple channels like email, product inserts, and SNS. It highlights ease of use with its template-driven setup and offers advanced segmentation and conditional logic. Hidden Gems, on the other hand, focuses on a smoother customer experience by using a "Question Flow" methodology, presenting one question at a time and integrates directly within the Shopify checkout flow.
At a Glance
Gojiberry Survey & Feedback
28 reviews
Hidden Gems ‑ Pre&Post Surveys
0 reviews
Detailed Overview
Gojiberry Survey & Feedback
Scale ads & marketing with pre-purchase & post-purchase surveys for emails, product inserts, & SNS.
Key Features
- 1 minute no code setup with easy templates, even on mobile devices
- Display pre-purchase survey pop-up, and send surveys using link/QR code
- Full customization for brand, language localization, images, coupons & points
- Analytics dashboard: Results connected to customer data with CSV download option
- Advanced features: Target customer segments & set conditional survey logic
Hidden Gems ‑ Pre&Post Surveys
Hidden Gems uncovers answers to the most important insights you can learn from your customers.
Key Features
- Beautiful Pre or Post Checkout surveys. Start from scratch or use a template.
- Question Flow methodology presents one question at a time for great UX.
- Built-in Shopify discount codes encourage and automatically reward customers.
Feature Comparison
| Rating | 5/5 | 0/5 |
Rating Gojiberry Survey & Feedback5/5 Hidden Gems ‑ Pre&Post Surveys0/5 | ||
| Reviews | 28 | 0 |
Reviews Gojiberry Survey & Feedback28 Hidden Gems ‑ Pre&Post Surveys0 | ||
| Pre-purchase Surveys | Pop-up Display | On-Site |
Pre-purchase Surveys Gojiberry Survey & FeedbackPop-up Display Hidden Gems ‑ Pre&Post SurveysOn-Site | ||
| Post-purchase Surveys | Email, Product Inserts | Thank You & Order Status Pages |
Post-purchase Surveys Gojiberry Survey & FeedbackEmail, Product Inserts Hidden Gems ‑ Pre&Post SurveysThank You & Order Status Pages | ||
| Survey Approach | Templates, Customization | Question Flow (one question at a time) |
Survey Approach Gojiberry Survey & FeedbackTemplates, Customization Hidden Gems ‑ Pre&Post SurveysQuestion Flow (one question at a time) | ||
| Incentives | Coupons & Points | Built-in Shopify Discount Codes |
Incentives Gojiberry Survey & FeedbackCoupons & Points Hidden Gems ‑ Pre&Post SurveysBuilt-in Shopify Discount Codes | ||
| Segmentation/Logic | Advanced | Not Specified |
Segmentation/Logic Gojiberry Survey & FeedbackAdvanced Hidden Gems ‑ Pre&Post SurveysNot Specified | ||
| Analytics | Dashboard with CSV Export | Not Specified |
Analytics Gojiberry Survey & FeedbackDashboard with CSV Export Hidden Gems ‑ Pre&Post SurveysNot Specified | ||
Our Verdict
Gojiberry Survey & Feedback appears to be a more mature and feature-rich app, evidenced by its positive rating and existing user reviews. It's likely better suited for merchants who need a robust solution with advanced segmentation, customization options, and analytics. Its strength lies in flexibility of question delivery and deep dive into customer behavior.
Hidden Gems ‑ Pre&Post Surveys, despite its lack of reviews, could be appealing to merchants prioritizing a less intrusive survey experience integrated tightly within the checkout process. If a focus on minimal disruption and incentivizing responses with direct Shopify discounts is key, and the merchant is comfortable taking a chance on a newer app, Hidden Gems may be the preferable option. It's ideal for merchants valuing simple, elegant design and a customer-centric experience.
Common Questions
Which app is easier to set up and use?
Gojiberry claims a 1-minute, no-code setup, which suggests it's very easy to use. Hidden Gems' ease of use isn't explicitly stated but the "Question Flow" methodology could lead to a more user-friendly configuration process from a customer experience viewpoint.
Which app offers more customization options?
Gojiberry explicitly mentions full customization for brand, language localization, images, coupons, and points, suggesting it offers a greater degree of customization compared to Hidden Gems. Hidden Gems focuses on the beauty and design of the survey.
Which app is better for understanding customer attribution?
Gojiberry directly states it can help understand where customers come from, indicating it has features specifically designed for marketing attribution. Hidden Gems does not explicitly mention attribution capabilities.
Which app provides better analytics and reporting?
Gojiberry offers an analytics dashboard with results connected to customer data and a CSV download option, indicating more robust reporting capabilities. Hidden Gems does not specify analytics features.
Which app is better suited for incentivizing survey responses?
Both apps offer incentive features. Gojiberry offers coupons and points, while Hidden Gems leverages built-in Shopify discount codes. The better option depends on the merchant's preferred method of rewarding customers. Hidden Gems' direct integration with Shopify discounts offers a seamless experience for users.
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