Gojiberry Survey & Feedback vs LoudHippo Post Purchase Surveyfor Shopify (2026)
Gojiberry Survey & Feedback and LoudHippo Post Purchase Survey are both highly-rated Shopify apps in the 'Surveys' category. Gojiberry positions itself as a comprehensive survey solution for pre- and post-purchase data collection, emphasizing ease of use and versatility across various marketing channels (email, product inserts, SNS). It targets merchants needing a broad surveying capability including NPS, marketing attribution and product feedback across various touchpoints. LoudHippo, in contrast, focuses specifically on post-purchase attribution. Its strength lies in integrating attribution data into existing marketing workflows and analytics platforms. It addresses the needs of merchants looking to improve their marketing attribution modelling with a customer-centric, first-party approach. LoudHippo integrates seamlessly with Shopify's order status page, providing a focused solution for a particular attribution problem.
At a Glance
Gojiberry Survey & Feedback
28 reviews
LoudHippo Post Purchase Survey
5 reviews
Detailed Overview
Gojiberry Survey & Feedback
Scale ads & marketing with pre-purchase & post-purchase surveys for emails, product inserts, & SNS.
Key Features
- 1 minute no code setup with easy templates, even on mobile devices
- Display pre-purchase survey pop-up, and send surveys using link/QR code
- Full customization for brand, language localization, images, coupons & points
- Analytics dashboard: Results connected to customer data with CSV download option
- Advanced features: Target customer segments & set conditional survey logic
LoudHippo Post Purchase Survey
Add a 'How did you hear about us?' survey to your order status page for better attribution analytics
Key Features
- Start with our pre-built attribution survey or add your own questions like NPS
- Compatible with Shopify's Order Status & Thank You Page Checkout Extensions
- View results against order value to uncover the most valuable channels
- Use your data anywhere, incl. Shopify Flows, Klaviyo, Google Analytics & Sheets
Feature Comparison
| Rating | 5/5 | 5/5 |
Rating Gojiberry Survey & Feedback5/5 LoudHippo Post Purchase Survey5/5 | ||
| Reviews | 28 | 5 |
Reviews Gojiberry Survey & Feedback28 LoudHippo Post Purchase Survey5 | ||
| Survey Placement | Pre & Post Purchase | Post Purchase Only |
Survey Placement Gojiberry Survey & FeedbackPre & Post Purchase LoudHippo Post Purchase SurveyPost Purchase Only | ||
| Attribution Focus | General Marketing Attribution | Primary: How Did You Hear About Us? |
Attribution Focus Gojiberry Survey & FeedbackGeneral Marketing Attribution LoudHippo Post Purchase SurveyPrimary: How Did You Hear About Us? | ||
| Integration | Email, Product Inserts, SNS | Shopify Flows, Klaviyo, Google Analytics & Sheets |
Integration Gojiberry Survey & FeedbackEmail, Product Inserts, SNS LoudHippo Post Purchase SurveyShopify Flows, Klaviyo, Google Analytics & Sheets | ||
| Customization | Full customization for brand, language localization, images, coupons & points | Pre-built attribution survey or add own questions |
Customization Gojiberry Survey & FeedbackFull customization for brand, language localization, images, coupons & points LoudHippo Post Purchase SurveyPre-built attribution survey or add own questions | ||
| Ease of Use | 1-minute no-code setup with templates | Compatible with Shopify's Order Status & Thank You Page Checkout Extensions |
Ease of Use Gojiberry Survey & Feedback1-minute no-code setup with templates LoudHippo Post Purchase SurveyCompatible with Shopify's Order Status & Thank You Page Checkout Extensions | ||
| Reporting | Analytics dashboard with CSV download | View results against order value |
Reporting Gojiberry Survey & FeedbackAnalytics dashboard with CSV download LoudHippo Post Purchase SurveyView results against order value | ||
Our Verdict
For merchants seeking a comprehensive survey solution covering a wide range of use cases (pre-purchase, post-purchase, NPS, etc.), Gojiberry Survey & Feedback is the better choice. Its broader functionality and ease of use with templates provide a fast and versatile survey deployment. However, if the primary objective is to improve marketing attribution, particularly understanding how customers discovered your store, and integrate that data into existing marketing automation and analytics workflows, LoudHippo Post Purchase Survey is a more focused and valuable solution. It provides deeper insights into marketing channel performance aligned with order value and integrates with industry standard tools.
Ultimately, the best app depends on the merchant's specific needs. New store owners or those requiring quick and varied feedback collection may benefit from Gojiberry. Stores investing heavily in complex marketing campaigns and needing granular attribution data should strongly consider LoudHippo.
Common Questions
Which app is easier to set up?
Gojiberry emphasizes a 1-minute no-code setup using templates, suggesting a faster initial setup process compared to LoudHippo.
Which app is better for comprehensive customer feedback?
Gojiberry, with its pre- and post-purchase surveys and diverse templates (including NPS), is better suited for collecting a broader range of customer feedback.
Which app is better for understanding marketing attribution?
LoudHippo is specifically designed for marketing attribution, providing integration with Shopify Flows, Klaviyo, and Google Analytics to optimize marketing spend effectively.
Does either app offer advanced segmentation?
Yes, Gojiberry includes advanced features such as targeting customer segments and setting conditional survey logic to tailor the survey experience based on customer behavior.
Which app is better if I want to offer coupons or points?
Gojiberry supports coupon and points offerings as part of its full customization feature, a functionality not explicitly mentioned in LoudHippo's description.
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