Gojiberry Survey & Feedback vs Quest Surveys & Feedbackfor Shopify (2026)
Gojiberry Survey & Feedback and Quest Surveys & Feedback offer Shopify merchants tools to gather customer insights via surveys. Gojiberry positions itself as an easy-to-use solution for scaling ads and marketing, emphasizing rapid deployment with pre-built templates and multiple distribution channels, including email, product inserts, and social media. Its strengths lie in its established user base reflected in positive ratings and reviews, and its rich feature set including advanced targeting and customization. It seems geared towards merchants looking for quick setup, comprehensive analytics, and targeted survey campaigns.
At a Glance
Gojiberry Survey & Feedback
28 reviews
Quest Surveys & Feedback
0 reviews
Detailed Overview
Gojiberry Survey & Feedback
Scale ads & marketing with pre-purchase & post-purchase surveys for emails, product inserts, & SNS.
Key Features
- 1 minute no code setup with easy templates, even on mobile devices
- Display pre-purchase survey pop-up, and send surveys using link/QR code
- Full customization for brand, language localization, images, coupons & points
- Analytics dashboard: Results connected to customer data with CSV download option
- Advanced features: Target customer segments & set conditional survey logic
Feature Comparison
| Rating | 5/5 | 0/5 |
Rating Gojiberry Survey & Feedback5/5 Quest Surveys & Feedback0/5 | ||
| Reviews | 28 | 0 |
Reviews Gojiberry Survey & Feedback28 Quest Surveys & Feedback0 | ||
| Setup Time | 1 minute (claimed) | Unknown |
Setup Time Gojiberry Survey & Feedback1 minute (claimed) Quest Surveys & FeedbackUnknown | ||
| Target Audience | Merchants scaling ads & marketing | Unknown |
Target Audience Gojiberry Survey & FeedbackMerchants scaling ads & marketing Quest Surveys & FeedbackUnknown | ||
| Customization | Full customization (brand, language, images, coupons) | Unknown |
Customization Gojiberry Survey & FeedbackFull customization (brand, language, images, coupons) Quest Surveys & FeedbackUnknown | ||
| Data Analysis | Analytics dashboard with CSV download | Unknown |
Data Analysis Gojiberry Survey & FeedbackAnalytics dashboard with CSV download Quest Surveys & FeedbackUnknown | ||
| Distribution Channels | Email, product inserts, SNS (link/QR code) | Unknown |
Distribution Channels Gojiberry Survey & FeedbackEmail, product inserts, SNS (link/QR code) Quest Surveys & FeedbackUnknown | ||
| Shopify Extensibility Support | Yes | Unknown |
Shopify Extensibility Support Gojiberry Survey & FeedbackYes Quest Surveys & FeedbackUnknown | ||
Our Verdict
Given the current data, Gojiberry Survey & Feedback is the clear choice for most Shopify merchants. Its established track record, positive user reviews, and comprehensive feature set provide a solid foundation for creating and deploying effective surveys. Merchants looking for a quick and easy solution with advanced targeting capabilities will find Gojiberry particularly appealing. Quest Surveys & Feedback, lacking any reviews or documented features, presents a significant risk. It may be suitable only for very early adopters willing to experiment with an unproven app and provide initial feedback.
Common Questions
Which app is easier to set up?
Gojiberry claims a 1-minute no-code setup, suggesting it's likely the easier option. Quest's setup process is unknown.
Which app has better customer support?
Based on the ratings and review counts, Gojiberry likely has more resources and experience in providing support compared to Quest, which has no user feedback yet.
Which app is better for collecting detailed customer feedback?
Gojiberry, with its advanced segmentation and conditional logic features, likely allows for more targeted and in-depth feedback collection.
Which app is more customizable?
Gojiberry explicitly mentions full customization options for branding, language, images, and incentives, whereas Quest's customization capabilities are unknown.
Which app offers better data analysis capabilities?
Gojiberry offers an analytics dashboard with CSV download, providing concrete tools for analyzing survey results. Quest's data analysis capabilities are not specified.
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