Gojiberry Survey & Feedback and Questify: Post Purchase Survey both aim to help Shopify merchants gather customer feedback to improve marketing and product development. Gojiberry positions itself as a comprehensive survey solution, offering both pre-purchase and post-purchase surveys via various channels like email, product inserts, and SNS. It emphasizes ease of use with pre-built templates and advanced features like segmentation and conditional logic. In contrast, Questify focuses specifically on post-purchase feedback collected directly on the thank-you page. It highlights real-time feedback and direct integration with Shopify, suggesting a streamlined approach to immediate customer insights. Gojiberry appears to target a broader range of merchants seeking a more versatile and customizable survey solution, suitable for various data collection needs. Its pre-purchase survey capability and advanced segmentation suggest a focus on deeper customer understanding and marketing attribution. Questify, on the other hand, seems ideal for merchants prioritizing immediate post-purchase feedback for quick product refinement and ad optimization. The lack of user reviews and a 0-star rating for Questify, however, raises concerns compared to Gojiberry's perfect rating and existing user base, though this could change in 2026. Gojiberry also has Hebrew language support for diverse audiences.
28 reviews
0 reviews
Scale ads & marketing with pre-purchase & post-purchase surveys for emails, product inserts, & SNS.
Engage customers and gather post-purchase feedback to refine products and improve ads.
| Rating | 5/5 | 0/5 |
Rating Gojiberry Survey & Feedback5/5 Questify: Post Purcahse Survey0/5 | ||
| Reviews | 28 | 0 |
Reviews Gojiberry Survey & Feedback28 Questify: Post Purcahse Survey0 | ||
| Survey Timing | Pre & Post-Purchase | Post-Purchase Only |
Survey Timing Gojiberry Survey & FeedbackPre & Post-Purchase Questify: Post Purcahse SurveyPost-Purchase Only | ||
| Survey Delivery | Link/QR code, email, product inserts, pop-up, SNS | Thank-you page |
Survey Delivery Gojiberry Survey & FeedbackLink/QR code, email, product inserts, pop-up, SNS Questify: Post Purcahse SurveyThank-you page | ||
| Customization | Full customization for brand, language, images, coupons | Unlimited survey questions |
Customization Gojiberry Survey & FeedbackFull customization for brand, language, images, coupons Questify: Post Purcahse SurveyUnlimited survey questions | ||
| Segmentation & Logic | Target customer segments & conditional logic | Not explicitly mentioned |
Segmentation & Logic Gojiberry Survey & FeedbackTarget customer segments & conditional logic Questify: Post Purcahse SurveyNot explicitly mentioned | ||
| Ease of Use | 1 minute no code setup with easy templates | Easy to use and seamlessly integrated |
Ease of Use Gojiberry Survey & Feedback1 minute no code setup with easy templates Questify: Post Purcahse SurveyEasy to use and seamlessly integrated | ||
| Value Proposition | Scale ads & marketing | Refine products and improve ads |
Value Proposition Gojiberry Survey & FeedbackScale ads & marketing Questify: Post Purcahse SurveyRefine products and improve ads | ||
| Language Support | Full language localization | Full Hebrew Language Support |
Language Support Gojiberry Survey & FeedbackFull language localization Questify: Post Purcahse SurveyFull Hebrew Language Support | ||
For merchants seeking a comprehensive survey solution capable of gathering both pre-purchase and post-purchase feedback through various channels, Gojiberry Survey & Feedback is the clear choice. Its established user base, high rating, and advanced features like segmentation and conditional logic provide a robust platform for understanding customer behavior and optimizing marketing efforts. Its support for Shopify Extensibility makes it future-proof.
Questify: Post Purchase Survey is more suitable for merchants specifically focused on gathering immediate post-purchase feedback for quick product refinement and ad optimization. However, the current lack of reviews and a zero rating make it a riskier choice, particularly when compared to Gojiberry's proven track record. Unless Questify demonstrates significant improvements in user reviews and features by 2026, Gojiberry remains the stronger recommendation for most Shopify merchants.
Gojiberry offers both pre-purchase and post-purchase surveys, while Questify focuses exclusively on post-purchase surveys.
Gojiberry claims a 1-minute no-code setup with templates, suggesting it might be faster to get started with, although Questify emphasizes seamless integration, implying a straightforward setup as well.
Gojiberry provides full customization for branding, language, images, coupons, while Questify highlights the ability to create unlimited survey questions. Gojiberry seems more versatile for overall branding and incentives.
Both apps mention advanced analytics. However, Gojiberry's description of connecting results to customer data with CSV download provides more specific details about its analytical capabilities.
Gojiberry, with a 5/5 rating and 28 reviews, has a proven track record. Questify currently has no reviews, making it difficult to assess its performance.
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