Gojiberry Survey & Feedback and Scope Post Purchase Survey are both survey apps for Shopify merchants, each boasting a perfect 5/5 rating. However, Gojiberry stands out with significantly more reviews (28) compared to Scope's single review, suggesting broader adoption and potentially more community feedback. Gojiberry positions itself as an all-encompassing survey solution, emphasizing ease of use and versatility with pre-purchase and post-purchase surveys deployable across various channels like email, product inserts, and social media. It aims to help merchants understand marketing attribution and identify new product opportunities. Scope, on the other hand, focuses on in-depth post-purchase analytics and integration with marketing tools through Shopify Flow, targeting merchants seeking advanced data analysis and automation.
28 reviews
1 reviews
Scale ads & marketing with pre-purchase & post-purchase surveys for emails, product inserts, & SNS.
Powerful survey app with advanced analytics. Support NPS, CSAT, Attribution & more.
| Rating | 5/5 | 5/5 |
Rating Gojiberry Survey & Feedback5/5 Scope Post Purchase Survey5/5 | ||
| Reviews | 28 | 1 |
Reviews Gojiberry Survey & Feedback28 Scope Post Purchase Survey1 | ||
| Survey Timing | Pre & Post-Purchase | Post-Purchase |
Survey Timing Gojiberry Survey & FeedbackPre & Post-Purchase Scope Post Purchase SurveyPost-Purchase | ||
| Integration | Supports Shopify Extensibility | Shopify Flow (Klaviyo, Segment, HubSpot) |
Integration Gojiberry Survey & FeedbackSupports Shopify Extensibility Scope Post Purchase SurveyShopify Flow (Klaviyo, Segment, HubSpot) | ||
| Ease of Use | 1-Minute Setup with Templates | Visual Drag & Drop Builder |
Ease of Use Gojiberry Survey & Feedback1-Minute Setup with Templates Scope Post Purchase SurveyVisual Drag & Drop Builder | ||
| Key Benefit | Versatile survey deployment & marketing attribution | Advanced analytics & marketing automation |
Key Benefit Gojiberry Survey & FeedbackVersatile survey deployment & marketing attribution Scope Post Purchase SurveyAdvanced analytics & marketing automation | ||
| Deployment Method | Link/QR code, pop-up, product inserts | Thank You & Order Status Pages |
Deployment Method Gojiberry Survey & FeedbackLink/QR code, pop-up, product inserts Scope Post Purchase SurveyThank You & Order Status Pages | ||
| Data Export | CSV download | Live responses and data export |
Data Export Gojiberry Survey & FeedbackCSV download Scope Post Purchase SurveyLive responses and data export | ||
For merchants seeking a quick and easy way to gather broad customer feedback across multiple touchpoints, including pre-purchase, Gojiberry Survey & Feedback appears to be the stronger choice due to its simpler setup and wider range of deployment methods. Its focus on marketing attribution is also a key differentiator. However, if a merchant prioritizes deep post-purchase data analysis and seamless integration with other marketing tools like Klaviyo and HubSpot, Scope Post Purchase Survey is the better option, leveraging Shopify Flow for automation. While Scope emphasizes advanced analytics, the limited number of reviews presents a risk that potential users should consider.
Gojiberry claims a 1-minute setup with pre-built templates, suggesting a quicker initial deployment. Scope uses a drag-and-drop builder, which may be easy for some but could take longer depending on the survey complexity.
No. According to the description, only Gojiberry offers pre-purchase survey capabilities, specifically mentioning a pre-purchase survey pop-up.
Scope highlights 'powerful analytics tools designed to uncover deep customer insights,' suggesting a focus on advanced data analysis compared to Gojiberry's analytics dashboard. However, 'better' is subjective and depends on the specific needs of the user.
Neither app description explicitly mentions A/B testing capabilities. Further research is needed to confirm if this feature is supported.
Scope Post Purchase Survey explicitly states integration with Klaviyo through Shopify Flow. Gojiberry does not mention Klaviyo integration specifically.
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