Gojiberry Survey & Feedback vs Simplify Exit Intent Surveyfor Shopify (2026)
Gojiberry Survey & Feedback and Simplify Exit Intent Survey are both survey apps for Shopify merchants, but they address distinct needs. Gojiberry is a comprehensive survey solution for gathering customer feedback throughout the entire customer journey, offering pre-purchase and post-purchase surveys deployable across various channels like email, product inserts, and social media. It prioritizes versatility, advanced segmentation, and comprehensive analytics linked to customer data. In contrast, Simplify Exit Intent Survey focuses exclusively on capturing the reasons why visitors abandon their carts. It offers a simple, targeted solution for reducing lost sales by identifying and addressing specific pain points in the checkout process.
At a Glance
Gojiberry Survey & Feedback
28 reviews
Simplify Exit Intent Survey
5 reviews
Detailed Overview
Gojiberry Survey & Feedback
Scale ads & marketing with pre-purchase & post-purchase surveys for emails, product inserts, & SNS.
Key Features
- 1 minute no code setup with easy templates, even on mobile devices
- Display pre-purchase survey pop-up, and send surveys using link/QR code
- Full customization for brand, language localization, images, coupons & points
- Analytics dashboard: Results connected to customer data with CSV download option
- Advanced features: Target customer segments & set conditional survey logic
Simplify Exit Intent Survey
Find out why visitors leave without buying. An exit intent survey captures their reasons instantly.
Key Features
- Exit intent detection triggers a survey popup when visitors move to leave
- Create custom response options plus an open-ended field for written feedback
- Dashboard tracks all responses and shows which reasons occur most often
- Style the popup with custom colors, fonts, borders, and CSS
- Unlimited responses collected on all pricing plans
Feature Comparison
| Rating | 5/5 | 4.8/5 |
Rating Gojiberry Survey & Feedback5/5 Simplify Exit Intent Survey4.8/5 | ||
| Reviews | 28 | 5 |
Reviews Gojiberry Survey & Feedback28 Simplify Exit Intent Survey5 | ||
| Survey Scope | Pre & Post-Purchase, general feedback | Exit Intent Only |
Survey Scope Gojiberry Survey & FeedbackPre & Post-Purchase, general feedback Simplify Exit Intent SurveyExit Intent Only | ||
| Deployment Methods | Email, QR Codes, Product Inserts, Pop-up | Exit Intent Pop-up |
Deployment Methods Gojiberry Survey & FeedbackEmail, QR Codes, Product Inserts, Pop-up Simplify Exit Intent SurveyExit Intent Pop-up | ||
| Customization | Full customization (Brand, Language, Images, Coupons) | Styling (Colors, Fonts, Borders, CSS) |
Customization Gojiberry Survey & FeedbackFull customization (Brand, Language, Images, Coupons) Simplify Exit Intent SurveyStyling (Colors, Fonts, Borders, CSS) | ||
| Analytics | Dashboard, Customer Data Integration, CSV Download | Dashboard, Tracks Abandonment Reasons |
Analytics Gojiberry Survey & FeedbackDashboard, Customer Data Integration, CSV Download Simplify Exit Intent SurveyDashboard, Tracks Abandonment Reasons | ||
| Target Merchant | Merchants seeking comprehensive feedback | Merchants focused on cart abandonment |
Target Merchant Gojiberry Survey & FeedbackMerchants seeking comprehensive feedback Simplify Exit Intent SurveyMerchants focused on cart abandonment | ||
| Advanced Features | Segmentation, Conditional Logic | Unlimited Responses on all plans |
Advanced Features Gojiberry Survey & FeedbackSegmentation, Conditional Logic Simplify Exit Intent SurveyUnlimited Responses on all plans | ||
| Ease of Use | 1 Minute No Code Setup | Customizable Response Options |
Ease of Use Gojiberry Survey & Feedback1 Minute No Code Setup Simplify Exit Intent SurveyCustomizable Response Options | ||
| Value Proposition | Understand customer journey, product development | Reduce lost sales, address pain points |
Value Proposition Gojiberry Survey & FeedbackUnderstand customer journey, product development Simplify Exit Intent SurveyReduce lost sales, address pain points | ||
Our Verdict
For merchants seeking a comprehensive survey solution to gather feedback across the customer lifecycle and improve marketing attribution, Gojiberry Survey & Feedback is the better choice. Its versatility, advanced features, and robust analytics provide a holistic view of customer sentiment. However, for merchants primarily concerned with cart abandonment and seeking a simple, targeted solution to understand why visitors are leaving, Simplify Exit Intent Survey is more suitable. It offers a straightforward way to capture exit intent data and address specific pain points in the checkout process. The limited reviews for Simplify Exit Intent Survey, though positive, warrant caution in judging its long-term performance compared to Gojiberry Survey & Feedback.
Common Questions
Which app is easier to set up?
Gojiberry Survey & Feedback boasts a "1 minute no code setup," suggesting potentially faster initial configuration. However, Simplify Exit Intent Survey's focused functionality might also result in a relatively quick setup process.
Which app is better for understanding overall customer satisfaction?
Gojiberry Survey & Feedback is the better option for gauging overall customer satisfaction, as it offers pre-purchase and post-purchase surveys, enabling you to collect feedback across the entire customer journey. Simplify Exit Intent Survey focuses solely on reasons for cart abandonment.
Can I offer discounts or coupons through either app?
Gojiberry Survey & Feedback explicitly mentions customization options including coupons and points, while Simplify Exit Intent Survey does not offer this feature based on the available description.
Which app offers more advanced targeting options?
Gojiberry Survey & Feedback provides 'advanced segmentation and conditional logic', suggesting greater control over who sees specific surveys, while Simplify Exit Intent Survey focuses on simple exit-intent triggers.
Which app provides more detailed data analysis?
Gojiberry Survey & Feedback connects results to customer data and provides a CSV download option, which allows for potentially deeper analysis compared to Simplify Exit Intent Survey's abandonment reason dashboard.
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